Can’t log in.
This app is useless because I can’t log in. It will say log in failed all the time.
Log in issues
I can’t get past the log in even with the Face ID. This is the 4th month with this issue.
Usually fine to pay a bill
Lately the app won’t sign in. Been having to use the website which wouldn’t be so annoying if it didn’t insist on using the app that won’t sign in…I look forward to a fix
2 accounts
I can't t see uses and billing for both accounts ts because you merged my bills to one ling address and app is just giving total this won’t work for me
First Time
I’m young and this is my first time ever dealing with any sort of electrical company. I have had nothing but great service and an easy time working with Jackson EMC! This app has allowed me to watch my usage of electricity by a day to day or weekly basis. It’s a very neat tool and paying bills on this app is secure and the simplest thing ever! Setting up an account with Jackson EMC in the very beginning was also very easy and I am grateful for the wonderful customer service I experienced a year or two ago when I first joined on! (I have never had any issues while here and never needed to call CS again). Unfortunately I am moving out of Jackson EMC’s range to another county, they will be missed!
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