Terrible UX
The app developers must not use this app or they built this way on purpose to make it not usable and charge people.
If you think about how usually people would use this app, they will think about turning on while on the road starting hitting traffic. By the time you realize you want to turn on the app, it’s too late. You need to plan to use the app before your departure or it’s not usable. The hands free law won’t stop the drivers trying to use the app but I can see drivers trying hard to start the app whenever the car stops in the middle of their driving.
If you think about how usually people would use this app, they will think about turning on while on the road starting hitting traffic. By the time you realize you want to turn on the app, it’s too late. You need to plan to use the app before your departure or it’s not usable. The hands free law won’t stop the drivers trying to use the app but I can see drivers trying hard to start the app whenever the car stops in the middle of their driving.
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TTokkirago
Cannot be used by passengers
For an app meant to be used to carpool it’s really dumb not to allow it to function while the car is in motion. You don’t always know when starting your journey if you will be taking the express lane, especially if starting far away.
DDisciple30045738951
New update IS A MINEY GRAB!!!
I care what the response is, if I only ride in the peach pass lane when I have 3+ people in my car, I should be able to leave the carpool option on without having to do it before every trip. I don’t know what the traffic is like until I drive. And if there’s traffic and I have 3+ people in my car, I should be able to go in the carpool lane without pulling off to the side of the road to stop my car to turn on the carpool option in the app! 😠
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🤬I🤬🤬🤬 ih8tech
Absolute rubbish
This app is such a frustrating experience. You HAVE to use it BEFORE you start moving your vehicle. Once you start moving, the app locks up. Even the passenger cannot use it after you move. If you need to make a change on the go - you cannot. Also, the person has to be traveling in that specific vehicle. So if you have more than one vehicle and someone else wants to use the peachpass, you CANNOT. BTW, I have transponders in each of my vehicles. Not sure what they were thinking. The only excuse they have is - Georgia is a hands free state!
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NNonobothing
Bad in so many ways
I already reviewed the fact that you can’t activate carpool as a passenger which is ridiculous. On top of that it is so distracting to a driver when it always tells you to verify at the location and you can not turn the volume down. It does not abide by the mute or lowered volume. And it continues to yell at you while you are still driving. It obviously knows you are driving since it won’t let you do anything else.
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WWarrior1977b
