Terrible UX
The app developers must not use this app or they built this way on purpose to make it not usable and charge people.
If you think about how usually people would use this app, they will think about turning on while on the road starting hitting traffic. By the time you realize you want to turn on the app, it’s too late. You need to plan to use the app before your departure or it’s not usable. The hands free law won’t stop the drivers trying to use the app but I can see drivers trying hard to start the app whenever the car stops in the middle of their driving.
If you think about how usually people would use this app, they will think about turning on while on the road starting hitting traffic. By the time you realize you want to turn on the app, it’s too late. You need to plan to use the app before your departure or it’s not usable. The hands free law won’t stop the drivers trying to use the app but I can see drivers trying hard to start the app whenever the car stops in the middle of their driving.
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Cannot be used by passengers
For an app meant to be used to carpool it’s really dumb not to allow it to function while the car is in motion. You don’t always know when starting your journey if you will be taking the express lane, especially if starting far away.
New update IS A MINEY GRAB!!!
I care what the response is, if I only ride in the peach pass lane when I have 3+ people in my car, I should be able to leave the carpool option on without having to do it before every trip. I don’t know what the traffic is like until I drive. And if there’s traffic and I have 3+ people in my car, I should be able to go in the carpool lane without pulling off to the side of the road to stop my car to turn on the carpool option in the app! 😠
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Absolute rubbish
This app is such a frustrating experience. You HAVE to use it BEFORE you start moving your vehicle. Once you start moving, the app locks up. Even the passenger cannot use it after you move. If you need to make a change on the go - you cannot. Also, the person has to be traveling in that specific vehicle. So if you have more than one vehicle and someone else wants to use the peachpass, you CANNOT. BTW, I have transponders in each of my vehicles. Not sure what they were thinking. The only excuse they have is - Georgia is a hands free state!
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Bad in so many ways
I already reviewed the fact that you can’t activate carpool as a passenger which is ridiculous. On top of that it is so distracting to a driver when it always tells you to verify at the location and you can not turn the volume down. It does not abide by the mute or lowered volume. And it continues to yell at you while you are still driving. It obviously knows you are driving since it won’t let you do anything else.
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Can’t use while driving!!!
What a joke. Says you can’t turn on carpool mode while driving, for safety reasons. We’re freaking carpooling! Don’t you think one of the 3 passengers could be operating the phone? Just another way for them to make more money. Ridiculous!
so sensitive
thinks my car is in motion all the time. can’t do anything. stupid! why are there two apps for peach pass? please get it together georgia
Waste of an app. Prevents most actions.
This app is supposed to what you use to turn off your charges when you are in one of your cars when carpooling /have more than 2 passengers. However, because it assumes the driver is making the request.. you can’t really ever use it as even as PASSENGER. This basically makes it useless to carpoolers unless the car owner remembers to turn on feature before ever moving their car. It’s is completely useless to me/my family who often drive into the city together because no passenger can turn on carpooling. HUGE functional gap and HORRIBLE user experience. Shame on GaDOT and makers of this verify app.
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Rigged Ratings
I was genuinely curious if I was the only one who thought this app was awful in every sense. But I see that it got 4 stars, so then maybe it’s just me. So I scrolled through every…single…review. I see a ton of reviews, almost all of which are 1 star. A couple are 2 star. Nothing higher. Please tell me how they averaged 4 stars?
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Specifically doesn’t like you carpool with multiple people
You can be stopped in the middle of the road. They won’t let you carpool because you are on your phone.
No option to end trip
For the last 3-4 trips the end trip button has not been visible, leaving me only with the option to cancel trip, which does not waive the fee. Any idea what is wrong?
So flawed
Peachpass is meant for CARPOOLING, meaning more than just the driver is in the car. You should be able to start carpool while the vehicle is in motion by allowing a PASSENGER to do it. I’m currently writing this review as a passenger! So dumb.
I’ve read the responses about Georgia being a hand free state but not every person in the car has to be hands free! Not being able to verify who is pressing the button is a lame excuse for not allowing us to indicate that the person pressing is not the driver.
I’ve read the responses about Georgia being a hand free state but not every person in the car has to be hands free! Not being able to verify who is pressing the button is a lame excuse for not allowing us to indicate that the person pressing is not the driver.
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Annoying
Very annoying that you can’t start carpool when vehicle is in motion even if it’s passenger is the one doing it. Cause you would forget to turn it on and have to stop vehicle on the road to turn on carpool
Just terrible
Terrible since change. Go back to old way. And there is only 1 5star review, all others are 3 or less so how does it have 4.1 overall score??
Money Grab
This app is built so poorly even in its simplicity. As someone who builds apps there is no reason to have a 15 minute wait time. There are 10 ways to do it without that. Also why can’t I trigger carpool while moving. There are people in the car that can do it. Isn’t that the point. So stupid.
Response from developer
Thank you for your feedback. The app cannot determine who is initiating the verification process. For safety reasons, commuters can only begin the verification process when the car is not in motion.
Stop deleting my review
I’ve rated this app 1 star multiple times now and my review keeps getting taken down. This app stinks! Let people change the occupant count while in motion and let us set it and forget it if we carpool everyday
Interaction
If you have 3 people in the car and decide to use the carpool, it will not allow a passenger to activate the non toll function when driving.
Poor design
It’s “easy” to use but why can’t I start a carpool when my car is moving?? I don’t always remember to start before driving. Also it’s stupid for AFV plates I have to use this app. Go back to what it was before!
Horrible app
This used to be a pretty easy process but now has become a major time suck and inconvenience. There is no way you guys are 4.1 out of 5 stars. Almost every review you have is 1 star….the math isn’t mathing
Stupid design
Most stupid design. I tried to turn on carpool while my husband is driving, but it won’t let me because “vehicle is in motion”. How do you expect us to find a place to park on the freeway and turn on carpool?
