Peach Pass Verify Reviews: Is It Legit?

Customer Experience

Positive experience0.6% of reviews
Neutral0.0% of reviews
Negative experience99.4% of reviews

~ Based on 166 written reviews from the US App Store.

What users say about Peach Pass Verify

Is Peach Pass Verify Safe?

Peach Pass Verify appears mostly safe based on user ratings. AppsHunter Safety Score for Peach Pass Verify is 75/100.

This assessment is based on 210 user ratings, with an App Store average of 3.8/5.

Safety Analysis

70.5% of ratings point to a safe experience
1.4% of ratings suggest some concerns
28.1% of ratings point to a risky experience

~ Based on 210 App Store ratings for Peach Pass Verify.

Is Peach Pass Verify Legit?

Peach Pass Verify appears to be a legitimate app. AppsHunter Legitimacy Score for Peach Pass Verify is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cannot be used by passengers

For an app meant to be used to carpool it’s really dumb not to allow it to function while the car is in motion. You don’t always know when starting your journey if you will be taking the express lane, especially if starting far away.

Response from developer

Thank you for your feedback. Georgia is a hands-free state, and the app cannot determine whether the driver or a passenger is verifying their occupancy status. As a safety precaution, Peach Pass Verify can only be used while the vehicle is not in motion. We recommend starting your carpool verification as soon as you enter your vehicle and buckle your seatbelt.

New update IS A MINEY GRAB!!!

I care what the response is, if I only ride in the peach pass lane when I have 3+ people in my car, I should be able to leave the carpool option on without having to do it before every trip. I don’t know what the traffic is like until I drive. And if there’s traffic and I have 3+ people in my car, I should be able to go in the carpool lane without pulling off to the side of the road to stop my car to turn on the carpool option in the app! 😠
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Response from developer

Thank you for your feedback. Georgia is a hands-free state, and the app cannot determine whether the driver or a passenger is verifying their occupancy status. As a safety precaution, Peach Pass Verify can only be used while the vehicle is not in motion. We recommend starting your carpool verification as soon as you enter your vehicle and buckle your seatbelt.

Absolute rubbish

This app is such a frustrating experience. You HAVE to use it BEFORE you start moving your vehicle. Once you start moving, the app locks up. Even the passenger cannot use it after you move. If you need to make a change on the go - you cannot. Also, the person has to be traveling in that specific vehicle. So if you have more than one vehicle and someone else wants to use the peachpass, you CANNOT. BTW, I have transponders in each of my vehicles. Not sure what they were thinking. The only excuse they have is - Georgia is a hands free state!
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Response from developer

Thank you for your feedback. The app cannot determine whether the driver or a passenger is verifying occupancy status. As a safety precaution, Peach Pass Verify can only be used when the vehicle is not in motion. We recommend starting your carpool verification when you enter your vehicle and buckle your seatbelt. If other vehicles want to use Peach Pass Verify simultaneously, each driver will need to have the app downloaded on their smartphone device, create an account, and then add their vehicle with the associated transponder on the app.

Bad in so many ways

I already reviewed the fact that you can’t activate carpool as a passenger which is ridiculous. On top of that it is so distracting to a driver when it always tells you to verify at the location and you can not turn the volume down. It does not abide by the mute or lowered volume. And it continues to yell at you while you are still driving. It obviously knows you are driving since it won’t let you do anything else.
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Response from developer

Thank you for your feedback. Georgia is a hands-free state, and the app cannot determine whether the driver or a passenger is verifying occupancy status. As a safety precaution, Peach Pass Verify can only be used when the vehicle is not in motion. We recommend starting your carpool verification when you enter your vehicle and buckle your seatbelt. You can turn off in-app audibles by going to 'Settings' and toggling 'Voice Prompts' OFF.

Can’t use while driving!!!

What a joke. Says you can’t turn on carpool mode while driving, for safety reasons. We’re freaking carpooling! Don’t you think one of the 3 passengers could be operating the phone? Just another way for them to make more money. Ridiculous!

so sensitive

thinks my car is in motion all the time. can’t do anything. stupid! why are there two apps for peach pass? please get it together georgia

Waste of an app. Prevents most actions.

This app is supposed to what you use to turn off your charges when you are in one of your cars when carpooling /have more than 2 passengers. However, because it assumes the driver is making the request.. you can’t really ever use it as even as PASSENGER. This basically makes it useless to carpoolers unless the car owner remembers to turn on feature before ever moving their car. It’s is completely useless to me/my family who often drive into the city together because no passenger can turn on carpooling. HUGE functional gap and HORRIBLE user experience. Shame on GaDOT and makers of this verify app.
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Response from developer

Thank you for your feedback. Georgia is a hands-free state, and the app cannot determine whether the driver or a passenger is using it. As a safety precaution, Peach Pass Verify can only be used while the vehicle is not in motion. We recommend starting your carpool verification as soon as you enter your vehicle and buckle your seatbelt.

Rigged Ratings

I was genuinely curious if I was the only one who thought this app was awful in every sense. But I see that it got 4 stars, so then maybe it’s just me. So I scrolled through every…single…review. I see a ton of reviews, almost all of which are 1 star. A couple are 2 star. Nothing higher. Please tell me how they averaged 4 stars?
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Response from developer

Thank you for sharing your feedback. While we do not control how the overall rating is averaged or presented, we do review user feedback closely and continue to make improvements based on the issues reported. If you have any additional feedback about Peach Pass Verify, please email us at socialmediaaccounts@srta.ga.gov.

Specifically doesn’t like you carpool with multiple people

You can be stopped in the middle of the road. They won’t let you carpool because you are on your phone.

No option to end trip

For the last 3-4 trips the end trip button has not been visible, leaving me only with the option to cancel trip, which does not waive the fee. Any idea what is wrong?

So flawed

Peachpass is meant for CARPOOLING, meaning more than just the driver is in the car. You should be able to start carpool while the vehicle is in motion by allowing a PASSENGER to do it. I’m currently writing this review as a passenger! So dumb.

I’ve read the responses about Georgia being a hand free state but not every person in the car has to be hands free! Not being able to verify who is pressing the button is a lame excuse for not allowing us to indicate that the person pressing is not the driver.
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Response from developer

Thank you for your feedback. In addition to Georgia being a Hands-Free state, Peach Pass Verify cannot determine who is making changes while the car is moving, the vehicle needs to be stopped before beginning the carpool.

Annoying

Very annoying that you can’t start carpool when vehicle is in motion even if it’s passenger is the one doing it. Cause you would forget to turn it on and have to stop vehicle on the road to turn on carpool

Response from developer

Thank you for your feedback. We understand that it can be frustrating to wait until the vehicle is stationary before starting the verification process, but this rule exists to ensure safety. Since the system cannot identify who is making changes while the car is moving, the vehicle needs to be stopped before beginning the carpool.

Just terrible

Terrible since change. Go back to old way. And there is only 1 5star review, all others are 3 or less so how does it have 4.1 overall score??

Money Grab

This app is built so poorly even in its simplicity. As someone who builds apps there is no reason to have a 15 minute wait time. There are 10 ways to do it without that. Also why can’t I trigger carpool while moving. There are people in the car that can do it. Isn’t that the point. So stupid.

Response from developer

Thank you for your feedback. The app cannot determine who is initiating the verification process. For safety reasons, commuters can only begin the verification process when the car is not in motion.

Stop deleting my review

I’ve rated this app 1 star multiple times now and my review keeps getting taken down. This app stinks! Let people change the occupant count while in motion and let us set it and forget it if we carpool everyday

Interaction

If you have 3 people in the car and decide to use the carpool, it will not allow a passenger to activate the non toll function when driving.

Poor design

It’s “easy” to use but why can’t I start a carpool when my car is moving?? I don’t always remember to start before driving. Also it’s stupid for AFV plates I have to use this app. Go back to what it was before!

Horrible app

This used to be a pretty easy process but now has become a major time suck and inconvenience. There is no way you guys are 4.1 out of 5 stars. Almost every review you have is 1 star….the math isn’t mathing

Stupid design

Most stupid design. I tried to turn on carpool while my husband is driving, but it won’t let me because “vehicle is in motion”. How do you expect us to find a place to park on the freeway and turn on carpool?

New app is horrible

They took what used to be a simple process and introduced a ton on opportunities for things to go wrong. Want to leave your car in non-toll mode like before? Too bad, you have to remember every time. Forget to turn it on ahead of time? Out of luck, since you can’t interact once the car is moving (even if you aren’t the driver). Need to minimize the app to interact with your phone? It will threaten to charge you for your trip.
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Response from developer

Thank you for your feedback. Commuters are prompted to verify their occupancy status at the beginning and end of their trips to help ensure a reliable, fair commute. In addition, requiring this verification while the vehicle is not in motion is also a safety precaution. Safety is a top priority with Peach Pass Verify.