Portal disappearing after death.
Not happy that when my sister passed away her portal was immediately taken off my phone. That shouldn’t be like that !!!!
My recent experience at hazleton LVHN on 8/6/26 to 8/8/26
To the 7th floor team ,the ER staff ,And all the wonderful DR’S ,Technical people ,escorts, from the minute I entered the ER down on the first floor:
Thank you..
I was scared n sick, Each and everyone of you walked into my room meet me with kindness ,compassion, real help ,the professionalism was greatly appreciated. You all were my angels . Yessica , 2 Renee’s , Calin, Megan Michelle n Jennifer , Dr BOYLE , DR U , Dr HAWLEY and the dietician’s who brought my food the cleaning people . You all made my day upon seeing me that day! Your patience and care meant everything to me . The 7th floor has Heart.grateful for all
Of you ..can’t forget Jeanne for stopping in .huge thank you!!
Teresa Blacer room (701)
Thank you..
I was scared n sick, Each and everyone of you walked into my room meet me with kindness ,compassion, real help ,the professionalism was greatly appreciated. You all were my angels . Yessica , 2 Renee’s , Calin, Megan Michelle n Jennifer , Dr BOYLE , DR U , Dr HAWLEY and the dietician’s who brought my food the cleaning people . You all made my day upon seeing me that day! Your patience and care meant everything to me . The 7th floor has Heart.grateful for all
Of you ..can’t forget Jeanne for stopping in .huge thank you!!
Teresa Blacer room (701)
Show more
K
Excellent services
Great except
The app is great except that i can no longer add my union pharmacy on my portal. It was removed after last update
LVHN great place for all my health needs!
Awesome place to work and get all your healthcare needs met!
My knee replacement surgery
Read doctor’s notes. All during the prepping for the surgery. Staff was helpful in putting my mind at ease . Very explicit instructions what I was to do . Felt at ease . All the way till I was anesthetized. Though I had intense pain. The hospital staff did their best to mitigate that pain. Very responsive when I had to relieve myself. The food was exceptional for a hospital facility. Overall. Outside of the pain . Had a good experience.
Show more
Appreciate this
Love thanks easy to use. Happy to have this app. Thanks ☺️
Fast scheduling, professional Care at exam
Fast scheduling and Doctor was very thoughtful and understanding of the medical Problems. Front desks was very helpful
In
In
OP Rehab
Patient should have capabilities to schedule rehab appointments on line.
Not so great anymore
Use to be easy to message your doctor about something - now… they want you to pay for any communication since Jefferson took over. The amount of caring has went down a lot.
Positive response
The LVHN App makes it very easy to retrieve information and communicate with care givers.
Best staff ever nurses and doctors 💞
I love this small quaint hospital more than the huge one on Cedar crest with some not so nice staff the last time I was there…..
Needs improvement regarding two-way communication
Unfortunately, when a patient is in the hospital and the caregiver needs to communicate with the caregiving team, it’s not possible. You get a message saying, if you have any questions type them here and the page says unable to process communication. You also need an email box for process improvement suggestions. I’ve been through hell with having two parents in this hospital. There’s no one to talk to case managers are inept. They tell you one thing and do another. I’ve just had horrible experiences since there’s no way to communicate. i’ve sat and waited eight hours in the hospital to speak to a doctor when my mother was in the trauma unit no one showed up. She sat there for four days with a broken leg and no one help her but I’m sure we would charge for it. doesn’t upper management want to know what’s going on?
Show more
Blessings
Great care with the heart
Easy and Time Saver
Love the portal and app. Makes life so much easier for a working person. I have been able to message and get answers more efficiently than taking time to call someone. I love the paperless appointment follow ups and information. Overall, great!
Fantastic Pediatric Care
Bernadette at the front desk is so kind and welcoming, always helps out with forms and insurance as needed. Nurse Megan is so sweet and genuinely cares about the patients. She’s such a pro at shots, too. Always calm, quick and comforting to my little ones. Dr. Adumala is fantastic! He is always willing to take the time to listen to my concerns and always makes sure the patient and mom are comfortable with every part of the check up. I love this practice!
Show more
95% helpful
I like that I can easily look up my test results and my appointments, no matter where I am. I like that I can also schedule appointments on my phone. I don’t like that item show up, needing to be accomplished, that I’ve already been accomplished and I can’t get rid of them. I like to have everything lined up neatly, so that I know what I need to do. Especially when it comes to my healthcare. I don’t need random information out there confusing me. And I don’t need the additional task of having to call my doctor to have the problem corrected online. Additionally, I am sure that the workers at the clinic don’t enjoy when I call and ask them to correct it because they have better things to do. That is why it is a four star review instead of a five.
Show more
Guess i have to stick to the internet
I just put all of my information in multiple time and it does nothing. Doesn’t tell me why. It just does nothing.
Technology issues
Won’t allow photo uploads for new insurance and can’t we-check in without this step. Unless you prepay in full. Getting live responses is impossible. Most likely 48 hours.
Difficult to use
Trying to message my Doctor and there is no way to find a way to contact her.
