myNutrafol User Reviews

myNutrafol
myNutrafol
Nutraceutical Wellness, Inc.

Top reviews

Awful app and customer service

It’s impossible to reach anyone or file a claim because the app keeps glitching and won’t take you to the right page. Just kept going back to square one. Login issues, contact issues, claim page issues.

Learn

Love the inspirational Learn articles.

Notifications and articles

I love the habit notification reminders. On the weekend I don’t have the same schedule so with the notifications I remember to swallow the supplements. I also enjoy reading the Learn articles.

Breast cancer Pt

I am a breast cancer Pt. My hair can out after chemotherapy. Do you have any samples. I can’t afford it ready now

Response from developer

Hi there, thank you for your interest in Nutrafol. We don’t offer samples of our formulas because it does take 3-6 months to notice significant hair growth results, but a Nutrafol subscription includes additional support to reach your hair goals, such as consultations with our Naturopathic Doctors, a Hair Mineral Analysis, and a complimentary subscription to Headspace.

It’s ok (the app) … the products work

UPDATE: did the update and now it goes to the day behind…

UPDATE2: The app might not work that well, but the products do!

Would be cool if you could change your mood… it always puts it for a different day. No point in tracking if it’s not accurate

Response from developer

Thank you so much for calling out this bug. We really appreciate you taking the time to share this feedback. Our team has fixed the issue in the latest release, so your mood entries should now save accurately for the correct day. Please update to the newest version and let us know if you experience anything else. We’re grateful you’re helping us make the app better!

Its ok

UPDATE: did the update and now it goes to the day behind…

Would be cool if you could change your mood… it always puts it for a different day. No point in tracking if it’s not accurate

Response from developer

Thank you so much for calling out this bug. We really appreciate you taking the time to share this feedback. Our team has fixed the issue in the latest release, so your mood entries should now save accurately for the correct day. Please update to the newest version and let us know if you experience anything else. We’re grateful you’re helping us make the app better!

Its ok

Would be cool if you could change your mood… it always puts it for a different day. No point in tracking if it’s not accurate

Response from developer

Thank you so much for calling out this bug. We really appreciate you taking the time to share this feedback. Our team has fixed the issue in the latest release, so your mood entries should now save accurately for the correct day. Please update to the newest version and let us know if you experience anything else. We’re grateful you’re helping us make the app better!

Adding Moods to the Next Day

UPDATE: It did it again. This app is now continuously adding my current mood to the next day. This is ridiculous! What is the point of reflecting your mood daily, when it keeps pushing it towards the next day instead of the current day. This is a poorly designed app. Fix the issue ASAP.


This app is a great app to track the progress of my hair growth! But, when I fill in the bubbles of my daily moods, I’ve noticed that at times the app will put my mood for that day on tomorrow’s date, instead of today.

Please repair the glitch. I have photos for proof.
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Response from developer

Thank you for flagging this and for taking the time to explain what you were seeing. We truly appreciate it. The bug has been fixed in our latest update. Please make sure you’re on the newest version of the app. Your feedback helps us improve, and we’re glad to hear you’re enjoying tracking your hair-growth progress. If anything else comes up, we’re here to help!

Its ok

Would be cool if you could change your mood… it always puts it for a different day. No point in tracking if it’s not accurate

“beta mode”

For a company this big, you’d think the app would be more useful. There’s really no point in using the app to manage your account or subscription. All of that can only be done through the website on a browser.

Response from developer

Thank you for taking the time to share your thoughts. We’re actively expanding and refining the app to create a more valuable experience. Keep an eye out for new features in future releases, and thank you for helping us grow.