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myPBA

myPBA

by Perbadanan Bekalan Air Pulau Pinang Sdn. Bhd.

0 ratings
1 review
🔧 Utilities
💼 Business

Archived App (Last seen on 21 Apr 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • January 3, 2017
  • September 3, 2024

Features

Developer

Perbadanan Bekalan Air Pulau Pinang Sdn. Bhd.
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About

Manage your Penang water supply with this app. View and pay bills, report issues like leaks, and receive important notices. Access customer service, plumber contacts, and water-saving tips.

✓View and pay water bills
✓Report water leakage and supply issues
✓Track report status
✓Receive water interruption notices
✓Access plumber contacts
✓Water saving tips
✓Locate customer care centers
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What's New in myPBA

4.1.2

September 3, 2024

e-Invoicing Message Update

User reviews

Most RecentHighest RatedLowest Rated

Horrible app, inconvenient and useless

Issues
1. The desktop version and the app are not related. User needs to register their accounts separately even it’s the same account.
2. The app requires 1 email address for 1 account. Which is worse than the desktop version, that requires user to have individual user names for each bill account.
3. No feedback or complaint available on the app. All inputs are required to email separately.
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Robyn.WRobyn.W

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FAQ

How do I pay my water bill with myPBA?

You can view your monthly Penang water bill directly within the myPBA app and proceed to pay it through the integrated payment options. The app allows you to add multiple Penang water bills to a single account for easier management.

Can I report a water leak using myPBA?

Yes, myPBA enables you to report issues such as water leakage and water supply matters directly through the application. You can also track the status of your submitted reports within the app.

Does myPBA provide information about water interruptions?

Yes, myPBA will notify you with water interruption notices. This ensures you are kept informed about any planned or unplanned disruptions to your water supply.

Where can I find plumber contacts through myPBA?

The myPBA app provides access to a list of hundreds of plumber contacts located around your area. This feature helps you quickly find professional assistance when needed.

What kind of water-saving information is available in myPBA?

myPBA offers useful tips and advice on water savings, helping you to conserve water and potentially reduce your bills. It also provides access to official media releases and news reports related to PBAPP.

How can I contact customer service using myPBA?

You can contact PBA's customer service through multiple channels directly from within the myPBA app. This includes options to locate the nearest PBAPP Customer Care Centres.

Is myPBA available on Android devices?

Based on the supported devices listed, myPBA is available for iPhone and iPad. It is not explicitly mentioned if it supports Android devices.

How often is myPBA updated?

The latest version of myPBA is 4.1.2, and it was last updated on September 3, 2024. This indicates that the app is actively maintained and updated by the developer.