MyPelican User Reviews
Customer Experience
~ Based on 65 written reviews from the US App Store.
What users say
Summarized from real user reviews of MyPelican. Based on 10K reviews and a 4.9/5 average, it highlights the 8 positives and 6 negatives reviewers mention most about this Finance app.
Positive things
- 👍Excellent service and commitment
- 👍Family culture and local vibes
- 🚀Fast transactions
- 👍User-friendly mobile app
- 👍Great customer service
- 👍Secure and safe banking
- 👍Easy to navigate
- 👍Comprehensive features
Negative things
- 🐛App crashes and login issues
- 🐛Errors with account balance updates
- 🐛Zelle function not available
- 🐛ATM issues
- 👎Confusing account management
- 👎Dislike the new app design
Is MyPelican Safe?
MyPelican appears safe based on user ratings. AppsHunter Safety Score for MyPelican is 97/100.
This assessment is based on 9,977 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 9,185 App Store ratings for MyPelican.
Is MyPelican Legit?
MyPelican appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MyPelican is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Pelican needs to set up accounts where payments can be made from primary banking account……for free
New app version currently won’t go past home page
Awesome app! Very detailed and informative. Easy to understand and operate 💯
If you do not update your phone to ios 18.4 it will not allow you to access the mobile app.
Can’t see my bank account after the update. Nothing happens after initial screen pops up.
Was forced to update to the latest version. My app is now stuck on the opening screens with the magnolias on it. I’m unable to login at all
I am very happy with the types of accounts and options. Online back is fairly easy. I appreciate my interactions with the associates, they have all been very helpful.
Moving on up
Very user friendly App. Easy to use and understand. Overall Pelican is a great credit union and I would highly recommend to anyone looking to join.
I am so happy that I joined the Pelican State Credit Union Bank. They treat me like family. I always did never let me down. Reliable I just wanna get the whole staff a good report. from Tamika, Waynetta, Shanice, and let’s not forget Miss Pamela Thomas. God bless y’all and have a great Valentine’s Day.
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Awesome
It is so easy to move money from different accounts.
They are the best. The service is great, the rates are low. The app is awesome!
It s nice to have a creative idea but it is not always better for someone who has blind color. It s better to keep it simply as black and white bec bank balance or payment s very important responsible
Awesome
Number One
We love all or out prairieville branch employees. Always so helpful and friendly. You guys rock.
I liked the original colors better
Very helpful and useful
The app is sorry. I can never unlock my card when I need it. It always says card issue. I have to wait hours or a few days for it to unlock. When I call customer service, they act like they don’t know what I’m talking about. And Zelle won’t let me send or receive anything.
