myQ Garage & Access Control User Reviews

What users say

Top reviews

Constant connection issues and hidden paywalls

App constantly logs me out, it’s incredibly difficult to add other users without bumping someone else out. Ive had to install a keypad as we just can’t rely on the app. Also there are hidden paywalls to use hardware I’ve already paid for. Avoid this ecosystem if you can. Other manufacturers have much better apps that actually work
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Terrible App

One of the worst apps I use. Can link my Apple Watch as it just keeps logging out. The app also logs out randomly. An app that’s designed for convenience turns into an app that creates time wasting having to log in constantly. Awful

MyQ sells your data

I was happy with MyQ for the most part, but they sold my data to Amazon Key. This is disgusting. I received a notification that MyQ is now connected to Amazon key. What???? After researching, you can’t turn it off. MyQ channels all disputes to Amazon. There is no way to unlink your MyQ account from Amazon key on either apps. Just disable it but my data has been shared without my permission. MyQ, you are corrupted.
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Too many requests to rate the experience ruins the use

See title….

Yusbsb

Y

Owner

Great product!

Pausing audio

The latest version of the myQ app pauses audio playback every time I use the app. There is no reason opening or closing my garage door should interrupt music, podcasts, or audiobooks. Please remove this behavior or make it optional. It’s an unnecessary and frustrating change that negatively impacts the user experience.
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It works

It works, but why does this app stops my media when I open it to open my garage

Great!

Really great to ensure your garage is closed!

Lack of Support for HomeKit and Shortcuts Drags Down What *was* a Great Ecosystem

Seriously, what the heck! Why is this company so hostile to the customer??

Will not login

Whenever I login in with an email it just sends me back to the login page. Can not use the app

Latest release blocks your other audio sources

I absolutely despise this app; it has recently started running an ad at the top of the main page, which turns off any audio playing from your other apps, e.g., Podcasts, Music, Spotify. You have to affirmatively switch over to whatever app was playing and restart the audio.

Beyond that, it’s buggy and sometimes doesn’t get along with VPNs.

Finally, it constantly markets products you definitely don’t want.
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Updates ruining usability

The updates made it so I wasn’t able to use this app and then two days after the update another update thus making the app not useful again. Maybe just update so it doesn’t work. And delete the app why even try to make anything work anymore.

Needs Apple CarPlay

It needs to add the troubleshooting step of factory resetting the garage door opener. It took me way too long to set this up after searching the internet for that easy solution. I was setting it up after someone else had previously used it.

It also desperately needs to work with Apple CarPlay. Seems like an obvious feature but having to get my phone out and waiting for the app to load is more of a pain than just using a clicker.

After waiting for the app to load, it is pretty responsive.
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Decent app, too many ads

Decent app but they spam you with subscription and cross sell ads all the time

Keeps asking for a review.

Daily and it’s getting annoying

Why does the app take forever to load

3

Stops my music

Why does this app stop my music when I open it? I just need to open the garage. Please don’t interrupt my music or podcast while I’m driving.

Good

It is very helping

Too many time ask

The app is irritating. Asks review each time