myQ Garage & Access Control User Reviews

Customer Experience

Positive experience28.0% of reviews
Neutral9.1% of reviews
Negative experience62.9% of reviews

~ Based on 4,855 written reviews from the US App Store.

What users say

Is myQ Garage & Access Control Safe?

myQ Garage & Access Control appears safe based on user ratings. AppsHunter Safety Score for myQ Garage & Access Control is 96/100.

This assessment is based on 2,403,501 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.4% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 2,403,501 App Store ratings for myQ Garage & Access Control.

Is myQ Garage & Access Control Legit?

myQ Garage & Access Control appears to be a legitimate app. AppsHunter Legitimacy Score for myQ Garage & Access Control is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stop asking for reviews

Every time I open the app it wants a review.

Great service

The best thing I ever had

Asks for reviews too often

This is the 4th time today. Every time I open the app, I am prompted to leave a review. I want to quickly open/close my garage door, but the extra clicks of being asked to review the app blocks this process and is annoying. Even after I leave a review. It asks the next time I open the app.
I will be updating my review each time I am asked for a review: x,x,x,x,x,x,x,x,x,xx
Show more

Good

Thank you so much, MyQ

F

Gov

Review

Keeps asking

The garage close button is stuck half the time

Half the time the app wouldn’t open when you want to close it. The button seems stuck. While you are frantically trying to close the garage before driving away the pop up comes to write a review. Even after writing a review, the review pop up comes every time you open the app.

My Q

Works great

Hhh

Stop asking for reviews

Great app but..

Stop making me write a review EVERY time I need to open my garage!

Sucks

Used to work good years ago and with every update has gotten worse. Literally never updates the position of the garage door even after closing the app and reopening. Causes issues weekly. Will never buy again!

I like the app when it opens

This app does not open 80% of the time unless I swipe up to reset it. All my other apps including ADT and nest opens almost right away. I wonder when this app will work on the first try because it's faster to exit the car and punch in the pass code on the wall pad

Why no timed close?

Really confused as to why you guys haven’t added a feature that will close the garage door after a amount of time just like cars have and plenty of other things like the lights and motion control room. No one’s using it. It should be closed or at least implementing a feature that sends an alert to the user telling them to close the garage after a certain amount of time. Would be much much higher on the priority list for security features.

Even further that to make it more accessible customizable you could also make it a toggle so people can use that when they want to, so if they’re working in the garage or something that’s gonna require the door to be open for an extended amount of time.

Just saying if I can have my car doors locked after 60 seconds of me leaving the vehicle having my garage door closed on its own after 15 minutes if no use or any triggers I’d feel a lot more secure.
Show more

Not worth downloading

I have tried to set it up numerous times and it can not find my garage door or it will not connect to it.

Doesn't Always work

It doesn't always come on when you beed it to. When it does work it's nice. I also have Ring and that one always works so not sure why this one is having issues.

Great

Great!

Stop coming up for rating

Stop coming up for rating

Stop asking me for a review

Stop asking me for a review

Can't set up my new garage door opener

Using the app to set up our just-installed opener. The app finds our opener and prompts me to select the located device...but there's no device on the screen to select. Deleted and reinstalled the app...still doesn't work.

Since it’s forcing me to write a review

Update: I left a review yesterday, and now I’ve lowered my review stars to 1/5 because another pop up requesting I make a review came up.

Sometimes it works. Sometimes it doesn’t. Sometimes I’m in a rush and the apps too busy asking me to give it a review before I can open or close my garage. So here.
Show more