Not updated
Bus schedules aren’t updated in the app.
Bus inaccurate arrival time
The live arrival time is somehow inaccurate and could be improved as such how the apps can detect the bus location. I have two cases which I have to wait around 30 additional monutes for the bus to arrive compared to the time it shown.
Either bus don’t have a tracker or bus just isn’t running
I’ve been using the bus until I used Trek. Stupid bus either has no tracker or not running. Like I don’t even know if I should wait. One time I waited an hour for the bus and I gave up. No bus for T601 and T545. It’s like there is just one bus going in a loop. Such an inconvenience
The apps always glitching
Whenever I open the live tracker in the pulse apps, the apps automatically shut down. A restart notification appears, however the glitches and bug automatically shutting down still occur. I kindly request that this issue be investigated and resolved.
It helped me to plan my trip
I’m able to plan my trip follow this app but the live map keep lagging after I click start
App is good but buses don't follow the correct schedule
From the app it says that the bus will depart from the MRT station at 1:15pm. I am confident that at exacly 1:15pm (with a little wiggle time) the bus will leave. I was waiting at the designated bus stop that is 3 stops away from the station by 1:09pm expecting the bus will arrive around 1:20pm or so. Then I checked the app and it changed to 1:45pm departure without an incoming bus from the 1:15pm schedule. This is disappointing for someone who needs to be on time for a certain occasion and there is no reason for a bus scheduled at that time to delay. I didn't only experienced this once but most of the time from different bus lines. I hope you can stick to your schedule as stated in the app.
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Superb!
Terima kasih Prasarana for the app. Live bus tracker is accurate. Route suggestions was great, though there were other routes that are not suggested, which is possible if the user know the road/trips. Overall, ny cukai pendapatan well spent. Keep it up!
Seamless Travel
Good initiative from the service provider, can provide seamless travel experience
Love RapidKl
OMGGG thank you so much to whoever created this apps, its so so so so much useful for me I really appreciate it, it easier My life so much.I love how the bus come on time but sometimes just late only for about 2,3 mins. I already install the similar apps like this but this apps the best one love it❤️❤️
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Terrible and useless
The app is useless. It’s clunky and doesn’t provide correct information. It’s difficult to plan a route and the results come back incorrect.
Has potential
As a long time public transport user, even using Moovit for many years, I find it difficult to navigate the app in comparison to existing platforms.
More importantly, bus times are often incorrect because the drivers decide to skip journeys for no reason. A bit of warning or update would be helpful. (For my journeys, I do not receive the notifications).
Some suggestions:
1. I’ve had customer service to check “how many buses are available” on the bus kiosk website, which I feel should be incorporated into the app as well.
2. I would like updates on specific routes/buses/trains/stations relevant to me if there’s an issue. I do not need notification updates on everything, as it is quite annoying—only a specific few I choose.
Thank you, developers if you take this into consideration
More importantly, bus times are often incorrect because the drivers decide to skip journeys for no reason. A bit of warning or update would be helpful. (For my journeys, I do not receive the notifications).
Some suggestions:
1. I’ve had customer service to check “how many buses are available” on the bus kiosk website, which I feel should be incorporated into the app as well.
2. I would like updates on specific routes/buses/trains/stations relevant to me if there’s an issue. I do not need notification updates on everything, as it is quite annoying—only a specific few I choose.
Thank you, developers if you take this into consideration
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Like to see the bus schedule
Like earlier version when you click on bus you could track the bus and check the whole day schedules bus in the new app, I am missing the whole day schedule but bus tracking is great.
I hope to see the bus schedule or may be I am not sure where to check in the app.
I hope to see the bus schedule or may be I am not sure where to check in the app.
It is a bad apps for our public transportation
The app fails to accurately update the real-time location of buses. The tracking is often delayed or shows incorrect positions, making it unreliable.
It’s frustrating to rely on an app that doesn’t serve its purpose—leaving users to wait at the bus stop and guess when the bus might actually arrive.
There are several issues that need to be addressed. It would have been better if the developers and relevant authorities had properly tested the app themselves before releasing it to the public.
Overall, it’s a disappointing and frustrating experience.
It’s frustrating to rely on an app that doesn’t serve its purpose—leaving users to wait at the bus stop and guess when the bus might actually arrive.
There are several issues that need to be addressed. It would have been better if the developers and relevant authorities had properly tested the app themselves before releasing it to the public.
Overall, it’s a disappointing and frustrating experience.
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The app kept on having an update issue
I can’t see the whereabouts of the buses cause it keeps on showing “currently having an issue” almost everyday
Need to download another app
for those cannot book a ride for myrapid. there's another app. rapid on demand. dua tiga hari juga memikior nak buat. thank you for existing 😍😍
NEED TO FIX THIS!!!
I have change so many rapid apps, so far this is the worst, been trying to refresh the apps and wanna take a look for the bus live tracker but it’s still buffering and the apps mentioned they still have issue trying to view the live tracker. so how can i know? please fix this error
Improved for now
The app seem to have much improved on the design and usability. I usually just look at the live bus tracker to estimate the bus arrival. Please make sure there is bus on the road for each route.
Not Reliable
UI is better than the previous app, but bus tracking is not always accurate and sometimes there are ‘ghost buses’ which are actually on the road but don’t show up on the app. Bus schedules are also not correct sometimes and I often encounter instances where a bus left earlier than the stated departure time.
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Redundant application
Been using it for a week before it started having issues. Live bus tracker is practically unavailable for the past week as it keep displaying “We are currently having an issue. Please try again later”. Very difficult and unreliable for regular commutes.
Unreliable
Absolutely trash app that will only waste your storage space. Get a real app Product Manager and fix the UI, schedules and live locations. How can Google have more accurate bus times than the actual owner of the transit system? Developers only know how to get fat from taxpayer money
