Thank you
App is working fine. Thanks for the upgrade.
Great work.
Great work.
Update
The update has made unusable for I phones. Very inconvenient!
App no longer works
For the longest time they removed app from apple library – it’s back in the library, but doesn’t work. Doesn’t appear that they have a good app change management system.
Not working
Asking up upgrade but no new updates so not able to log on
Broken
Havent been able to log in for months as of 11-26-24
Used to work
Used to be a good app until December 2021. Cannot connect and was able to reset password to connect until March 2022. Now, cannot login at all. Completed iOS updates, deleted and reinstalled app without success. Based on other reviews, this isn’t isolated.
Useless
This app hasn't worked in months!How are we supposed to report an outage or look at our account or do any of the useful things that the app is supposed to do??
Hasn’t worked in a month
I used to use this app a lot, mostly to pay my bill and monitor my usage. However it hasn’t worked in over a month. Won’t get past the sign in screen. Reports that it’s unable to communicate with the server.
This used to be a very useful app. But obviously, it’s useless now. I’ve tried to delete the app and then reinstall. But same results.
This used to be a very useful app. But obviously, it’s useless now. I’ve tried to delete the app and then reinstall. But same results.
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App will not stay open
The app brings the REC program up and instantly drops the program. Unable to use this app with my iPad pro.
Solid Utility App
This is a decent, user-friendly electrical utility customer application. I have no complaints. One suggestion would be to add a set of button selections to describe an outage, along with an area for a detailed description of the problem. This way the control center would know if the problem is just a transient outage of a few seconds due to a recloser cycling from a branch hitting a line, or if a full outage has occurred. The more information that is available, the better-equipped the dispatcher will be to send the right crew to assess the situation.
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Plis
The application is very good but I liked it better when I had the colors of how much one has spent
Used to work
The latest upgrade won’t let me see energy usage. It just says data unavailable. I have to uninstall and reinstall the app to see my usage.
Login isn’t working
We can’t log into the app. No matter how many times we reset our password the app won’t let us log in
Customer Service
I've been an REC CUSTOMER since 1979 with excellent service. However recent billing changes have set REC's customer relations into a down spiral. If another provider were available I would consider changing. Seems as this company knowing all customers are bound have thrown customer service into low priority.
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