Free

Details

  • Released
  • Updated
  • March 21, 2016
  • March 19, 2026

Features

MySVEC screenshot #1 for iPhone
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MySVEC screenshot #5 for iPhone
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About

Manage your electric cooperative membership easily. Pay bills, report outages, and get real-time restoration updates. Stay connected with your cooperative through this convenient mobile tool.

✓Manage and make secure payments
✓Report power outages
✓Receive outage restoration information
✓View outage map
✓Contact cooperative
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What's New in MySVEC

2.7.0

March 19, 2026

Added a new map allowing users to either MapLibre or Google Maps.

User reviews

App is horrible

This app is absolutely horrible. What happened to being alerted wjen power goes out??? I am on the notification list for 2 different accounts and have never received a single notification about power outages at either property.
When I access my account, it keeps kicking me out of the Outages page back to home page. It keeps repeatedly flashing “app is updated” while flickering and glitching. It wont load the outage map. When you try to report a problem, it keeps sending you back to the home page.
I think whoever designed this apo is high on Adderall
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Horrible App

Have been trying for about 2 years now. Hoping to be able to add my account, however when I go to put my account number it says that no service account is found then I try my phone number & same thing. I try my wives and the same thing too. I don’t understand how an app can be so bad. In my iPhone no less, which seems to be a trend.
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Dud

Worked fine for years but after the last update I just call and pay or go to website. Major inconvenience.

Updated

You updated the app and it kicked me out and now I can’t get back in to see my balance. This is annoying and a pain.

Tome for an update

Horrible app, cant use it to pay my bill, there’s constant glitches, and app always crashes. The app wont load at all. It opens up and just keeps flickering in and out

Developer apps

FAQ

What does the MySVEC app do?

The MySVEC app allows members of Shenandoah Valley Electric Cooperative to manage their accounts, pay bills securely, and report power outages. It also provides real-time updates on outage restoration and displays an outage map for the service area.

What are the key features of the MySVEC app?

Key features include managing and making timely, secure payments, reporting an outage, receiving up-to-date outage restoration information, viewing the area's outage map, and contacting the cooperative by phone or email.

Is the MySVEC app free to use?

Yes, the MySVEC app is a free mobile application offered by Shenandoah Valley Electric Cooperative to its member-owners. There are no charges associated with downloading or using the app's services.

Who is the MySVEC app designed for?

This app is designed for member-owners of Shenandoah Valley Electric Cooperative (SVEC). It provides an additional convenience and a direct connection to their electric cooperative for managing services and staying informed.

How can I report a power outage using the app?

To report a power outage, simply open the MySVEC app and navigate to the 'Report an outage' feature. Follow the on-screen prompts to submit your outage report quickly and efficiently.