Free

Details

  • Released
  • Updated
  • March 21, 2016
  • March 19, 2026

Features

MySVEC screenshot #1 for iPhone
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MySVEC screenshot #5 for iPhone
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About

Manage your electric cooperative membership easily. Pay bills, report outages, and get real-time restoration updates. Stay connected with your cooperative through this convenient mobile tool.

Manage and make secure payments
Report power outages
Receive outage restoration information
View outage map
Contact cooperative
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What's New in MySVEC

2.7.0

March 19, 2026

Added a new map allowing users to either MapLibre or Google Maps.

User reviews

Horrible App

Have been trying for about 2 years now. Hoping to be able to add my account, however when I go to put my account number it says that no service account is found then I try my phone number & same thing. I try my wives and the same thing too. I don’t understand how an app can be so bad. In my iPhone no less, which seems to be a trend.
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Dud

Worked fine for years but after the last update I just call and pay or go to website. Major inconvenience.

Updated

You updated the app and it kicked me out and now I can’t get back in to see my balance. This is annoying and a pain.

Tome for an update

Horrible app, cant use it to pay my bill, there’s constant glitches, and app always crashes. The app wont load at all. It opens up and just keeps flickering in and out

Thank you

I had updated my iPhone the other day and app was not working. I really liked it for reporting outages and to see outage map. I wrote message to developers about the issue after several days I just looked this am and it is fixed and working again!

Developer apps

FAQ

What does the MySVEC app do?

The MySVEC app allows members of Shenandoah Valley Electric Cooperative to manage their accounts, pay bills securely, and report power outages. It also provides real-time updates on outage restoration and displays an outage map for the service area.

What are the key features of the MySVEC app?

Key features include managing and making timely, secure payments, reporting an outage, receiving up-to-date outage restoration information, viewing the area's outage map, and contacting the cooperative by phone or email.

Is the MySVEC app free to use?

Yes, the MySVEC app is a free mobile application offered by Shenandoah Valley Electric Cooperative to its member-owners. There are no charges associated with downloading or using the app's services.

Who is the MySVEC app designed for?

This app is designed for member-owners of Shenandoah Valley Electric Cooperative (SVEC). It provides an additional convenience and a direct connection to their electric cooperative for managing services and staying informed.

How can I report a power outage using the app?

To report a power outage, simply open the MySVEC app and navigate to the 'Report an outage' feature. Follow the on-screen prompts to submit your outage report quickly and efficiently.