MySVEC vs LifeSpot

Take your participation as a member-owner of Shenandoah Valley Electric Cooperative (SVEC) to a new level with the free mobile app that offers a full range of services at your fingertips. Pay your bill, report a power outage, and receive outage-related notifications through this fast, user-friendly app. Features enable you to: ~Manage and make timely, secure payments ~Report an outage ~Receive up-to-date outage restoration information ~View the area’s outage map ~Contact us by phone or email This app is designed to provide an additional convenience for you, our member-owner, and serve as another way in which you can be connected to your electric cooperative. It builds on existing resources such as our website (www.svec.coop) and our social media channels, including Facebook and Twitter. During extreme weather or emergency situations, this app also offers another way to contact us and monitor the area’s outage map. Remember, you are more than a customer of Shenandoah Valley Electric Cooperative. You are a member-owner. Take advantage of everything the Cooperative has to offer by downloading this app. We will continually evaluate your needs and work to exceed your expectations, pursuing opportunities that will benefit you. This institution is an equal opportunity provider and employer. SVEC supports our armed services and veterans in employment opportunities.

LifeSpot is a safety and security app designed to increase the odds of survival and reduce emergency response times during an active shooter or active threat event. At the initiation of an alert, all participating users — including emergency responders — are immediately notified of the threat via push notification. Through mapping, users are able to view their current position relative to the approximate location of the threat, which can inform their decision to either "flee" or "fortify."  Users can also choose to mark a serious injury, and this information is relayed to emergency responders to expedite medical attention. In addition, users and emergency responders are able to establish real-time communication via LifeSpot's chatting functionality. Once an emergency responder receives the alert, they can choose to respond to the event with the simple tap of a button. This decision to respond is then sent to all other users, along with the responder's ETA. Simple, effective, lifesaving!