MySVEC vs My Washington Gas

Take your participation as a member-owner of Shenandoah Valley Electric Cooperative (SVEC) to a new level with the free mobile app that offers a full range of services at your fingertips. Pay your bill, report a power outage, and receive outage-related notifications through this fast, user-friendly app. Features enable you to: ~Manage and make timely, secure payments ~Report an outage ~Receive up-to-date outage restoration information ~View the area’s outage map ~Contact us by phone or email This app is designed to provide an additional convenience for you, our member-owner, and serve as another way in which you can be connected to your electric cooperative. It builds on existing resources such as our website (www.svec.coop) and our social media channels, including Facebook and Twitter. During extreme weather or emergency situations, this app also offers another way to contact us and monitor the area’s outage map. Remember, you are more than a customer of Shenandoah Valley Electric Cooperative. You are a member-owner. Take advantage of everything the Cooperative has to offer by downloading this app. We will continually evaluate your needs and work to exceed your expectations, pursuing opportunities that will benefit you. This institution is an equal opportunity provider and employer. SVEC supports our armed services and veterans in employment opportunities.

Easily manage your account and get access on-the-go with the new My Washington Gas mobile app. The new mobile experience makes it easy to pay your bill, start or stop service, track your energy consumption, and more — wherever you are. • Make more time for the things that matter most when you have access to your Washington Gas account from wherever you are. • Understand how much natural gas you use and get greater visibility into your energy consumption, even when you are not at home. • Stay ahead of surprises and learn your energy usage trends with the new My Washington Gas. • Enroll in Budget Billing to spread the cost of your bill over the entire year so that you pay the same amount every month. • Register with AutoPay to automatically pay your bill every month. • Subscribe to eBill to conveniently receive your bill electronically each month. • If you are having trouble paying your bill, sign up for an installment plan to spread your outstanding balance across several billing periods. • Your schedule is busy enough and with My Washington Gas, conveniently make payments, securely manage your account, and more — wherever, whenever. You'll get one-stop access to everything you need to manage your account, including: • More modernized security features • Increased privacy with billing services and payment history now available only after you login • Ability to store payment information for future transactions • Improved access to the same services you enjoy today — start service, stop service, request letter of credit, and more. Enjoy improved online systems that make managing your account easier than ever on our new mobile app. Thank you for being a Washington Gas customer!