Horrible has become useless
Never worked good but worked. Now useless. They managed to make a bad app even worse. When it did work it was sum what a bait and switch. Plus offers are getting very weak.
App doesn’t function properly
The app never worked!!! Recently visited and found out needed reservations for buffet and couldn’t load at all from the app!!! Not to mention there is poor signal at the casino itself!! Problem loading things and not displaying information!!!
Eh…I hope it eventually evolves
I have to say, I don’t care for this new version of the app. It’s definitely not as user friendly as the original one and the original version had much more content in my opinion. I still love the casino and I go as often as possible! The promotions at red Hawk far outweigh the promotions at any of the other local casinos!
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App
Good to review your reward status.
The App is Good
It works well and makes it so you don’t have to go to a kiosk to claim your offers. It also reminds you of current and upcoming offers but you also get emailed. It would be cool if they made a slot game available through the app or a wheel spin game you can play on the phone that will give the lucky winners some free play dollars when they come in.
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Koto buffet
The food was so bad and there were almost no types. There's no seafood dish. Even if it's expensive, how about a luxurious one?
Smooth app, Great GUI, Just what I expected
Well created apps are so rare nowadays. Generally an afterthought to say a service or product line has one. Like websites of 25years ago; everyone knew they needed one but few knew anything beyond that. I consider Red Hawk to be the best casino in California and the only place I go because they do things right even if they take their sweet time doing it. They are guest centric and proactive in every way. Thanks guys!
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Noooo
Stop taking my money
Love Red Hawk!
Recently this has been our go to casino.
Their casino hosts are awesome… especially Cindy, Jay and Erica!
Please please bring back the buffet!
I have had some trouble with the app. Sometimes it doesn’t load completely.
Their casino hosts are awesome… especially Cindy, Jay and Erica!
Please please bring back the buffet!
I have had some trouble with the app. Sometimes it doesn’t load completely.
Playing slots
Been coming here for about 4 month now 1-2 times per week every time $100 to $200 spent with only 1 time that I left with money in my pocket . My advice if you go here expect to lose all your money .and good luck . Other then that staff is ok
Kids Quest had very long line
Only one personal helping customers.. n blackjack tables were limited n service desk not at all helpful
Operation Have Fun
Amazing atmosphere with lots of fun and friendly amazing staff, not to mention very clean environment and GREAT giveaways and prizes. Great job Red Hawk Casino (Sacramento) and BIG THANK YOU for all your support for Veterans and Soldiers!!!
-Frank
-Frank
App and their casino
I have really enjoyed the app and their casino. Keep up the great work in both.
Lady Luck or not plus cats
They have wonderful places to sit and press buttons. The handsome electronic machines eat paper very well and the people at tables don’t shoo you away immediately, only when you grab the hand objects do they complain! No cats are allowed in the casino main floor but I easily snuck my little precious babies in the provided personal dwelling area. 13 out of 14 of my kitties said they would return, but really MissMeatyfanfan Buns is always hard to win over. She has no hearing and doesn’t enjoy being unclothed.
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Mobile device set up
There website is the worst. I have tried multiple times to reset my mobile app. and still til this day I can’t seem to get pass the verification stage. Red hawk needs to have an IT person train all their employees on how to set up mobile apps.
Needs update
Not compatible with iPhone new update
After iOS 13 update it doesn’t work
After iOS 13 update it doesn’t work
First class operation
I have gambled all over the world, Hong Kong, Macau,Europe and Las Vegas, including Reno. And when you mention all these places,you have to know they all operate at the highest level of customer service.
But resentful I have visited this lone casino set back in between Sacramento and Reno. The name of this casino is Red Hawk. And with just a few trips to gamble there, I have to say that by far this is my best experience ever, and if you look up hospitality’s in the dictionary i believe the name Red Hawk will Be next to it. I have never been treat as good as I have there. I would say for anyone looking to get out for a evening of enjoyment
and pleasure. I strongly recommend going to Red Hawk. It will rate right up there I’m sure as one of your best outings ever.
Signed-
Ricky Cuevas
But resentful I have visited this lone casino set back in between Sacramento and Reno. The name of this casino is Red Hawk. And with just a few trips to gamble there, I have to say that by far this is my best experience ever, and if you look up hospitality’s in the dictionary i believe the name Red Hawk will Be next to it. I have never been treat as good as I have there. I would say for anyone looking to get out for a evening of enjoyment
and pleasure. I strongly recommend going to Red Hawk. It will rate right up there I’m sure as one of your best outings ever.
Signed-
Ricky Cuevas
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Waterfall buffet
When busy there is only one cashier. Need another cashier. This review is for Tuesday at 6:20pm July 2. Unacceptable
Awesome
Whenever I go to RedHawk, no matter I’m winning or not; I still enjoyed those slots machines and specially the VIP Luncheon. The stuffs surely know how take great of us, the customers. Keep up the great service!
