Free

Details

  • Released
  • Updated
  • August 2, 2022
  • October 7, 2026

Features

Unity by Hard Rock screenshot #1 for iPhone
Unity by Hard Rock screenshot #2 for iPhone
Unity by Hard Rock screenshot #3 for iPhone
Unity by Hard Rock screenshot #4 for iPhone
Unity by Hard Rock screenshot #5 for iPhone
Unity by Hard Rock screenshot #6 for iPhone
🖼️Get Icon
Icons↘︎

About

This loyalty program app allows users to earn and redeem rewards at participating Hard Rock locations worldwide. Track your progress, access exclusive offers, and manage reservations all in one place. Enjoy personalized experiences and member-exclusive benefits.

✓Earn and redeem rewards
✓Track Tier Credits and Unity Points
✓Access exclusive offers and promotions
✓View reservations
✓Unlock lowest member hotel rates
✓Digital loyalty card
✓Request Win/Loss statements
Show original description

What users say

See all reviews
+1

What's New in Unity by Hard Rock

2.5.43

October 7, 2026

We've fine-tuned the app to make it even better. This release is all about fixing bugs and boosting performance.

User reviews

Useless app. Just an app to advertise and track you.

This is a review of the APP, not the properties. But the lack of promotions by the properties is what makes the app useless.

Crashes on the Tier Progress page.
Logs you out way too fast and have to go through the 2 step authentication every time.
Supposedly there are bonus tier days, but I have yet to see one under offers.
This app does nothing more than the website other than provide a QR code for maybe restaurants?

Disappointed and dropping my rating to 1 Star after using it for a few months.
Show more

Meh. Just an app to advertise

Crashes on the Tier Progress page.
Logs you out way too fast and have to go through the 2 step authentication every time.

SAVE YOURSELF - DO NOT DOWNLOAD

Save yourself the headaches and do not download this app. Just use the web. Read the recent reviews. I made the mistake of not checking them first and only looking at the high overall rating. I went through the “sign in” workflow on my iPhone, not “sign up” and the app generated a new account number and orphaned my long standing account number. Now I can’t sign in anywhere with it. I visited the promotions desk at Hard Rock AC and they did not have the facility to help me. They gave me the number for customer care and they couldn’t help me. Customer Care gave me the email address, which sent me an automated email saying it would be 3 days before they would get back to me, and if I need immediate assistance use the previous methods instead. A circular loop with only the smallest hope of ever getting this resolved. The in person rep. told me these issues have been going on too long. As others have stated, there is no way this was properly coded or tested. Where I come from, releasing something like this means job loss for multiple responsible parties. If that had happened a new competent team would have resolved these issues by now. The first step being, roll back to the last working release.
Show more

Unity tier program

STOP

Just downloaded it.

Downloaded 2 times it don’t go past two pages. Poor app at best.

Developer apps

User experience

🐞

Reported Bugs

3 issues

App login and account issues

Bug

Delayed or missing point/visit tracking

Bug

Unreliable app performance and crashes

Bug
✨

Requested Features

4 requests

Improve loyalty program transparency

Feature

Increase free play and comps for regular players

Feature

Add direct customer service line in app

Feature

Streamline reservation and check-in process

Feature

FAQ

What does the Unity by Hard Rock app do?

The app serves as a loyalty program for Hard Rock locations, allowing users to earn and redeem rewards, track their status, and access exclusive offers. It also provides features for managing reservations and accessing account information.

What are the key features of the Unity by Hard Rock app?

Key features include tracking Tier Credits and Unity Points, accessing personalized offers and promotions, viewing hotel and dining reservations, unlocking member hotel rates, and using a digital loyalty card for check-ins and payments.

Is the Unity by Hard Rock app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

What kind of rewards can I earn with Unity by Hard Rock?

You can earn and redeem incredible rewards by participating in the loyalty program. These rewards can be used at participating Hard Rock Hotels, Cafes, Casinos, and Rock Shops worldwide.

Who is the Unity by Hard Rock app for?

This app is designed for patrons of Hard Rock properties, including hotels, cafes, casinos, and rock shops. It's for individuals who want to maximize their experience through a comprehensive loyalty program.