Get a better online casino and we talk
RTP plz
TTamper33333
What in the World ?
So disappointed and will let all my colleagues and friends and family know that this app refused to add points for a Hard Rock hotel stay - that I booked from their site ! Scam ! They take your money and don’t care to reward you ! Aweful customer service behaviour BE AWARE. If you like loyalty and who doesn’t don’t use this chain bc they don’t honour what they say they will. They are also overpriced for what they offer - booo and shame on you ! Delete
Show more
Dd-lo7
Useless app. Just an app to advertise and track you.
This is a review of the APP, not the properties. But the lack of promotions by the properties is what makes the app useless.
Crashes on the Tier Progress page.
Logs you out way too fast and have to go through the 2 step authentication every time.
Supposedly there are bonus tier days, but I have yet to see one under offers.
This app does nothing more than the website other than provide a QR code for maybe restaurants?
Disappointed and dropping my rating to 1 Star after using it for a few months.
Crashes on the Tier Progress page.
Logs you out way too fast and have to go through the 2 step authentication every time.
Supposedly there are bonus tier days, but I have yet to see one under offers.
This app does nothing more than the website other than provide a QR code for maybe restaurants?
Disappointed and dropping my rating to 1 Star after using it for a few months.
Show more
DDrinkLiftGamble
Meh. Just an app to advertise
Crashes on the Tier Progress page.
Logs you out way too fast and have to go through the 2 step authentication every time.
Logs you out way too fast and have to go through the 2 step authentication every time.
DDrinkLiftGamble
SAVE YOURSELF - DO NOT DOWNLOAD
Save yourself the headaches and do not download this app. Just use the web. Read the recent reviews. I made the mistake of not checking them first and only looking at the high overall rating. I went through the “sign in” workflow on my iPhone, not “sign up” and the app generated a new account number and orphaned my long standing account number. Now I can’t sign in anywhere with it. I visited the promotions desk at Hard Rock AC and they did not have the facility to help me. They gave me the number for customer care and they couldn’t help me. Customer Care gave me the email address, which sent me an automated email saying it would be 3 days before they would get back to me, and if I need immediate assistance use the previous methods instead. A circular loop with only the smallest hope of ever getting this resolved. The in person rep. told me these issues have been going on too long. As others have stated, there is no way this was properly coded or tested. Where I come from, releasing something like this means job loss for multiple responsible parties. If that had happened a new competent team would have resolved these issues by now. The first step being, roll back to the last working release.
Show more
CCustomer421
