myRogerMic User Reviews

Customer Experience

Positive experience45.7% of reviews
Neutral11.4% of reviews
Negative experience42.9% of reviews

~ Based on 35 written reviews from the US App Store.

What users say

Is myRogerMic Safe?

myRogerMic appears safe based on user ratings. AppsHunter Safety Score for myRogerMic is 90/100.

This assessment is based on 1,943 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.8% of ratings point to a safe experience
6.2% of ratings suggest some concerns
6.9% of ratings point to a risky experience

~ Based on 1,943 App Store ratings for myRogerMic.

Is myRogerMic Legit?

myRogerMic appears to be a legitimate app. AppsHunter Legitimacy Score for myRogerMic is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Roger!

We really like the Roger

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate it! Regards, Sonova Support Team

Amazing device

This mic really helps in noisy meetings or settings. Love it.

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate it! Regards, Sonova Support Team

Hearing gets better!

This microphone is a great addition to the hearing aid. I use it for personal conversations,watching TV, group meetings and lectures.

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate it! Regards, Sonova Support Team

Bosun

A very nice and beneficial update , I use it when I need it to improve the quality of the sound. Ian very pleased with this unit, it improved my hearing in the high frequencies. Thankfully

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate it! Regards, Sonova Support Team

Nouvelle vie

Cet appareil a changé ma vie en me permettant de poursuivre mes activités de responsabilité avec du public adultes et enfants

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate it! Regards, Sonova Support Team

no dark mode

why no dark mode support for iphone. rude looks when open this in a cinema or concert hall or meeting it is so bright whereas your myroger app does support dark mode. have i missed some hidden setting?

Response from developer

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve encountered with our app. We have forwarded your feedback and the developers team will look into the same .Please visit our Product Support Center: https://www.phonak.com/en-int/support. You can also find a form to contact us in case you are unable to find the answer to your question: https://product-support.phonak.com Regards, Sonova Support Team

Good

Pretty easy to use, very easy to connect and work with

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate it! Regards, Sonova Support Team

Poor design

When working, good, but many problems. Almost impossible for my handicapped wife to tell when it’s on. Very weak and poor display. Almost impossible to tell battery status. Microphone constantly flips when worn with lanyard. Let’s have a better design!

Response from developer

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve encountered with our app. For assistance and troubleshooting resources, please visit our Product Support Center: https://www.phonak.com/en-int/support. You can also find a form to contact us in case you are unable to find the answer to your question: https://product-support.phonak.com

What a great product!

My Mum has been using this device for a few weeks now, and it’s life-transforming. I hang it around my neck, and she can hear me chatting to her from the kitchen. She can now speak to my daughter when she’s in the back of the car. Definitely worth the investment!

Response from developer

Thank you so much for sharing your experience with us and taking the time to leave an excellent rating. We really appreciate it! Regards, Sonova Support Team

Help

I cannot get help with my hearing aids. No response on remote help site.

Response from developer

Thank you for reaching out, For assistance and troubleshooting resources, please visit our Product Support Center. You can also find a form to contact us in case you are unable to find the answer to your question: https://product-support.phonak.com Regards, Sonova Support Team

Connection miserabel

Phonak macht es immer wieder schwer. Ständig Softwareprobleme. Ständig keine Verbindung möglich.

Response from developer

We apologize for the inconvenience caused. To assist you further, could you please be more specific about the issue you're facing with the app. For support and troubleshooting resources, please visit our Product Support Center. If you're unable to find the answer to your question, you can also reach out to us through the contact form: https://product-support.phonak.com We will try to evaluate the issue and get back to you. Regards, Sonova Support Team

No connection.

Works well at home. Doesn’t work at all away from home. The app tries to connect but fails. A good device supported by poor software.

Response from developer

Hi, to assist you further, could you please be more specific about the issue you're facing with the myRoger mic app. For support and troubleshooting resources, please visit our Product Support Center. If you're unable to find the answer to your question, you can also reach out to us through the contact form: https://product-support.phonak.com Furter, please follow the troubleshooting steps given in the below link for connecting myRogerMic app pair Phonak Roger On. https://product-support.phonak.com/s/article/Why-can-t-the-myRogerMic-app-pair-or-connect-to-my-Roger-On?language=en_US Regards, Sonova Support Team

Works great!

Does everything I want it to do. This app works great!

Response from developer

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Regards, Sonova Support Team.

Not worth the money

The function to wire into the digital sound of the TV didn’t work but just pointing it at the TV helped. However trying to use it in a restaurant seemed almost pointless.
A very expensive toy.

Response from developer

Thank you for reaching out, For assistance and troubleshooting resources, please visit our Product Support Center. You can also find a form to contact us in case you are unable to find the answer to your question: https://product-support.phonak.com Regards, Sonova Support Team

Roger mic

Works well

Response from developer

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Regards, Sonova Support Team.

Feels like having my natural ears back

A great addition to my Phonak hearing aids, now I can watch TV without my headphones. Great.

Response from developer

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Regards, Sonova Support Team.

Connection problem

This app worked perfectly until this week. Now it won’t pair with my Roger 3. I called Phonak tech support and they could not get the app to pair with my Roger 3 either. Where do I go for help?

You just sent an answer for me to contact Support. I did that and was told they could not pair my hearing aids with my Roger 3, that I should contact my provider. My audiologist said this is your app so why would it not be your responsibility.
Show more

Response from developer

We apologize for the inconvenience caused. We recommend you to follow the instructions given in the below link to pair and connect Phonak Roger ON 3 microphone with myRoger mic app. https://product-support.phonak.com/s/article/Why-can-t-the-myRogerMic-app-pair-or-connect-to-my-Roger-On?language=en_US Regards, Sonova Support Team

WOW

Really makes being in a group with background noise much easier to understand what’s being said!!! Pricey but in my opinion, worth every cent!!!

Response from developer

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Regards, Sonova Support Team

Connection problem

This app worked perfectly until this week. Now it won’t pair with my Roger 3. I called Phonak tech support and they could not get the app to pair with my Roger 3 either. Where do I go for help?

My Roger Mike

Won’t connect . Have to adjust the ambience every time

Response from developer

Thank you for reaching out, For assistance and troubleshooting resources, please visit our Product Support Center. You can also find a form to contact us in case you are unable to find the answer to your question: https://product-support.phonak.com Regards, Sonova Support Team