CaptionMate

CaptionMate

CALLS YOU CAN SEE

285 ratings
32 reviews
Free

Details

Released
August 30, 2019
Updated
October 28, 2026

Features

Background Location Access

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About

This app provides real-time captions for both sides of phone calls, making conversations accessible for individuals with hearing loss. It offers customizable features and supports over 100 languages, allowing users to stay connected and productive.

✓Real-time captions for both call sides
✓AI-powered transcription
✓Customizable font sizes and colors
✓Supports over 100 captioning languages
✓Access past call and voicemail transcripts
✓Keep current phone number
✓FCC-certified and free for eligible users
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What users say about CaptionMate

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+1

What's New in CaptionMate

2.17.30

October 28, 2026

Minor adjustments.

User reviews

Only some calls go through

I missed over a year worth of missed calls that were important. I only recently figured out that it was captionmate the whole time.

The CC Works good enough throughout a call. But waiting on someone to call you and your phone doesn't ring doesn't help. I thought it was a Verizon issue for quite some time and had a lot of resets over the past year.
Finally today Verizon changed the classic to cloud and I received the call real fast. Yet when in classic mode her call would get bounced back and not even ring on either endnot was there an option for voicemail. With cloud it acted a bit quicker to ring and pass networks. In classic mode it's a 50/50 change the call may go through and if it does the voicemail picks up and does not even alert a call and voice mail happenes. When the switch to cloud was made somehow all the old non existent calls and voice mails popped up. It went back a year and a half of missed calls.

I can honestly say I dislike this app soo much after causing me to lose a great job offer that would have change my life especially being Deaf.
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Unreal and Life-Saver App!

When I was younger, in 1 million years, I never thought I would have a hearing Handicap. It all is from long-term effects of experimental chemo therapy I was on to save my life. I had a very rare cancer of my appendix in 1998 and about eight years ago, I lost a lot of my cilia, which controls hearing and went almost completely depth overnight. And now I have a cochlear implant, and there are times it misses it all. I discovered CaptionMate, and in my humble opinion, it is absolutely the best app out there in order to hear everything if you will. It transcribes everything for you both, what you say and what the person you are talking to says, and it is absolutely wonderfully unbelievable! It also by the way, saves those transactions. I referred several people to CaptionMate now and they all agree with me - it us unbelievable and a lifesaver!
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Captions

This app has been amazing. It’s been extremely helpful. It’s been a lifesaver and makes things so much easier. Especially with the transcripts. You can go over any part of the conversation to confirm you understood correctly.

Awesome helper

Great for anyone who are hard of hearing have difficult to hear on people phone but this caption helper really makes my day !!! Thanks a million 😁

Lousy reception

So far not one person can hear me when I answer. They hang up before I can figure out what’s wrong.

Developer apps

User experience

🐞

Reported Bugs

7 issues

Missed calls and voicemails

Bug

Calls bouncing back and not ringing

Bug

No voicemail alerts

Bug

App crashes during incoming calls

Bug

Calls appearing as 'scam likely'

Bug

App glitches preventing access to calling screen

Bug

Registration issues due to referral codes

Bug
✨

Requested Features

5 requests

Fix calls showing as 'scam likely'

Feature

Implement incoming call vibration

Feature

Allow registration without referral code

Feature

Address issues for autistic users

Feature

Improve call routing/ringing reliability

Feature

FAQ

What is CaptionMate?

CaptionMate provides free, real-time captions for both sides of your phone calls. It is certified and funded by an FCC-administered program and is available at no cost to eligible individuals with hearing loss in the US.

Is CaptionMate free to use?

Yes, CaptionMate is free for eligible individuals with hearing loss in the US. It is funded through a federal program that ensures equal access to phone communication.

What devices does CaptionMate support?

CaptionMate is available for iPhone, iPad, and iPod devices. It works seamlessly across your devices to support your communication needs.

Can I keep my current phone number with CaptionMate?

Yes, you can keep your current phone number. CaptionMate allows you to enable call forwarding in the app and continue using your existing number.

How accurate are CaptionMate's transcriptions?

User reviews highlight excellent transcription accuracy and fast transcription speed. Users find it great for understanding phone calls and catching difficult consonants.

Does CaptionMate have ads?

No, CaptionMate does not contain advertisements. It is a free service funded by a federal program.

What are the main benefits of using CaptionMate?

Users describe CaptionMate as life-changing for hearing loss, making communication easier for work and daily life. It also saves conversations for review.

How often is CaptionMate updated?

The app was last updated on October 28, 2026, with version 2.17.30. This indicates a commitment to ongoing development and improvements.