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InnoCaption: Call Captioning

InnoCaption: Call Captioning

Live Captions for Phone Calls

12K ratings
339 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated

Features

Developer

Mezmo Corporation
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About

This app provides free, real-time captions for phone calls, assisting individuals with hearing loss. It offers options for live stenographers or automated speech recognition, with features like text-to-speech shortcuts and transcript summaries for enhanced communication.

✓Live call captioning (stenographer or ASR)
✓Text-to-speech calling with AI refine
✓Customizable TTS shortcuts
✓AI-powered transcript summaries
✓Save and view call transcripts
✓Captioning for incoming and outgoing calls
✓Spam call filter
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What users say

Summarized from real user reviews of InnoCaption. Based on 12K reviews and a 4.7/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Accurate and fast captioning
  • 👍Enables independent phone use for deaf/hard of hearing
  • 👍Helpful customer support
  • 👍Useful for work, personal, and medical calls
  • 👍Saves call transcripts for reference
  • 👍Allows use of own phone number

Negative things

  • 🐛Occasional issues with call quality and disconnections
  • 🐛Inaccurate transcription of names and numbers
  • 🔒Concerns about privacy and sharing personal information
  • 🔋Drains battery when used extensively
See all reviews
+1

What's New in InnoCaption

4.5.9

October 9, 2026

- Account Identity Verification: Added required phone number verification to shield your identity, prevent caller ID spoofing, and meet regulatory carrier standards. - Minor bug fixes and performance improvements

More

User reviews

Most RecentHighest RatedLowest Rated

I can use my phone again

I am so grateful to be be able to read the captions and use the phone
TesseGingerTesseGinger

Phishing scam

I downloaded the app and provided the code sent and after giving it my personal info it says the code is not right and won’t let me do anything. I am afraid this is just a scam targeting people with disabilities. If it sounds too good to be true..,
Doodlebug965Doodlebug965

InnoCaption

Only used it a one day , but I’ve been very pleased so far. Clear and accurate 👍👍
OverduedadaOverduedada

Totally awesome

I really appreciate the help and support of this app

The ability to read and understand conversations on the phone is really helpful
Old wooden eye willyOld wooden eye willy

Awesome

It's very helpful for hearing loss or even a second-language person.
Moe trumpetMoe trumpet
See 334 more reviews

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User experience

🐞

Reported Bugs

3 issues

Incoming calls not always received or displayed

Bug

App crashing or freezing during calls

Bug

Issues with call forwarding setup

Bug
✨

Requested Features

4 requests

Ability to caption in-person conversations

Feature

Integration with video calling apps

Feature

Improved transcription accuracy for names and numbers

Feature

Option to save call transcripts locally

Feature

FAQ

What does InnoCaption do?

InnoCaption provides free, real-time captions for phone calls to help individuals with hearing loss understand conversations. It offers both live stenographer and automated speech recognition (ASR) captioning options, along with features like text-to-speech shortcuts and transcript summaries.

How much does InnoCaption cost?

InnoCaption is available at no cost to eligible users in the United States through funding from the FCC’s Telecommunications Relay Services (TRS) Fund. This means individuals with hearing loss can use the service without direct charges.

What are the key features of InnoCaption?

Key features include live captioning for all calls, the ability to switch between stenographer and ASR captions, text-to-speech calling with AI refinement and shortcuts, AI-powered transcript summaries, saved call transcripts, and a spam call filter. It also allows users to keep their existing phone number.

Who is eligible to use InnoCaption?

InnoCaption is available at no cost to eligible users in the United States who have hearing loss. Federal law requires users to be registered individuals with hearing loss to use internet protocol (IP) captioned telephones with captions turned on.

Can I use my own phone number with InnoCaption?

Yes, InnoCaption utilizes patented One Number technology that allows you to keep your existing phone number. You can use the app like your regular phone dialer without needing to make calls through a traditional 711 relay service.