Comparison

InnoCaption vs CaptionCall

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

InnoCaption

This app provides free, real-time captions for phone calls, assisting individuals with hearing loss. It offers options for live stenographers or automated speech recognition, with features like text-to-speech shortcuts and transcript summaries for enhanced communication.

Highlights
  • Live call captioning (stenographer or ASR)
  • Text-to-speech calling with AI refine
  • Customizable TTS shortcuts
  • AI-powered transcript summaries
  • Save and view call transcripts
  • Captioning for incoming and outgoing calls
  • Spam call filter
Features
Read full description

If hearing loss makes understanding phone calls challenging, try the InnoCaption app for free, fast, and accurate real-time call captions. InnoCaption is available at no cost to eligible users in the United States through funding from the FCC’s Telecommunications Relay Services (TRS) Fund. **** New Update **** • Custom Word List – Add custom words like names and specialized terms to improve real-time caption accuracy • Picture-in-Picture – Keep captions visible in a floating window while using other apps or browsing the web during a call REAL-TIME CAPTIONS FOR EVERY CALL • Switch between live stenographers or Automated Speech Recognition (ASR) captions at any time during your call • Available at no cost to individuals with hearing loss in the United States • Caption your calls in multiple languages, including Spanish, Chinese, Filipino, and more • Make and caption 3-way calls SEAMLESS CALLING & PERSONALIZATION • Get captions for both incoming and outgoing calls • Keep your existing phone number with our patented One Number technology • Use InnoCaption like your regular phone dialer – no need to make calls through a 711 relay • Customize the InnoCaption app to fit your accessibility needs TEXT-TO-SPEECH CALLING FEATURES • Use AI Refine to turn short responses into complete sentences at the touch of a button • Customize prewritten TTS Shortcuts for fast and effortless replies during calls ACCESSIBLE TRANSCRIPTS & VOICEMAIL • Save and view transcripts of previous calls • Generate concise AI-powered summaries of call transcripts • Access and read fully captioned voicemail messages SMART CONTACT INTEGRATION • Easily sync contacts from your phone to the InnoCaption app • Continue using your personal cell number by combining our caller ID and call-forwarding features EMERGENCY CALLS & SPAM FILTER • Built-in spam call filter blocks high-risk calls and provides notices for potential spam calls • Make 911 emergency calls with captions* *911 service may be limited or unavailable in the event of network disruptions or degradation, service connection or internet failure, or other circumstances. For more information, visit www.innocaption.com/calling-911 Cellular data plan or Wi-Fi is required to use the service. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. For more information, visit us at https://www.innocaption.com For assistance, contact us at support@innocaption.com

About

CaptionCall

This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.

Highlights
  • Live call captioning
  • Real-time transcription
  • Customizable display
  • Secure and private
  • Use WiFi or mobile data
  • Voicemail alerts
Features
Read full description

CaptionCall Mobile empowers deaf and hard-of-hearing individuals to make and receive phone calls with instant live captions. CaptionCall Mobile offers captioned phone calls in real-time at no cost to qualified deaf and hard-of-hearing users in an easy-to-use mobile app that integrates seamlessly into daily life and work. Why CaptionCall? No more landlines. CaptionCall Mobile goes where you go, allowing you to make and receive captioned calls from your mobile device anywhere with WiFi or mobile data service. Fast, accurate, and easy, CaptionCall automatically transcribes both sides of your conversation in a customizable easy-to-read format, using advanced voice to text for deaf and hard-of-hearing that is 100% private and secure. Accurate call captions appear in real-time for free-flowing, natural conversation. No cost, ever. As an FCC-approved captioned call service, CaptionCall provides 100% no-cost call captioning to those with qualified hearing loss, thanks to a federally-administered fund. GETTING STARTED WITH CAPTIONCALL MOBILE IS EASY: 1. Install the CaptionCall Mobile app 2. Create an account. You must provide accurate account information to meet federal requirements and enable your service. 3. Receive your new CaptionCall Mobile phone number for making and receiving captioned calls. Or you can continue using your existing phone number and automatically forward them to CaptionCall Mobile on your mobile device or tablet for captioning. 4. Tap “Allow” when asked to grant permissions to CaptionCall Mobile. You'll have quick access to your saved contacts, captioned voicemail and voicemail alerts, and can dial and receive calls from any phone number, just like your regular phone. 5. Use CaptionCall Mobile to start making calls with instant live captions. CaptionCall Mobile is exclusively for people with hearing loss who need captions to use the phone effectively in the United States only. CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal. Please report any bugs and feedback to Happy calling! Thanks, The CaptionCall Mobile Team

Screenshots

InnoCaption4 screens
CaptionCall4 screens

Verdict

The call

The clearest difference is update cadence: InnoCaption at weekly against CaptionCall's fortnightly. InnoCaption also leads on ratings volume (12K vs 3.6K). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for InnoCaption against 4.8 for CaptionCall. Both are backed by a comparable volume of ratings — 12K and 3.6K respectively. Written reviews are what separate them: 71% of InnoCaption's written reviews are positive against 74% of CaptionCall's.

UpkeepUpdate frequency

InnoCaption ships an update weekly, CaptionCall fortnightly. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard2 real differences · 8 level
InnoCaption versus CaptionCall: the parameters behind the verdict, then further details
ParameterInnoCaptionCaptionCall
PriceFreeFree
Rating4.7 (12K ratings)4.8 (3.6K ratings) — better
Positive reviews71.3% of reviews74.2% of reviews — better
Number of ratings12K — better3.6K
Update frequencyWeekly — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad, Apple Watch
Requires iOS15.1 — better16.0
Further details — not scored
Size95 MB110 MB
Age rating4+4+
DeveloperMezmo CorporationMachineGenius

Customer experience

InnoCaption

All ratings11,942 ratings
Positive92.8%
Neutral4.2%
Negative3.0%
Written reviews334 reviews
Positive71.3%
Neutral6.0%
Negative22.8%

CaptionCall

All ratings3,565 ratings
Positive96.5%
Neutral1.3%
Negative2.2%
Written reviews159 reviews
Positive74.2%
Neutral6.9%
Negative18.9%

User reviews

InnoCaption

From 12K App Store ratings

What we love

  • 🚀 Accurate and fast captioning
  • 👍 Enables independent phone use for deaf/hard of hearing
  • 👍 Helpful customer support
  • 👍 Useful for work, personal, and medical calls
  • 👍 Saves call transcripts for reference

Room to improve

  • 🐛 Occasional issues with call quality and disconnections
  • 🐛 Inaccurate transcription of names and numbers
  • 🔒 Concerns about privacy and sharing personal information
  • 🔋 Drains battery when used extensively

CaptionCall

From 3.6K App Store ratings

What we love

  • 👍 Great captioning quality
  • 🚀 Fast and accurate transcription
  • 🔓 Ability to use own phone number
  • 💡 Saves call transcripts for reference
  • 👍 Helpful for hearing-impaired users

Room to improve

  • 🐛 Occasional dropped calls
  • 🐛 Inconsistent performance
  • 🔒 Privacy concerns with personal data
  • 🐛 Caller ID issues
  • 🐛 Difficulty with voicemail

Bugs and requests

InnoCaption

Reported bugs

3 issues
  • Incoming calls not always received or displayed
  • App crashing or freezing during calls
  • Issues with call forwarding setup

Requested features

4 requests
  • Ability to caption in-person conversations
  • Integration with video calling apps
  • Improved transcription accuracy for names and numbers
  • Option to save call transcripts locally

CaptionCall

Reported bugs

3 issues
  • Login/connection issues
  • Captions not showing up during calls
  • Keypad blocking captions

Requested features

4 requests
  • Automatic language detection and switching
  • Text-to-speech functionality for mute users
  • Customizable tone/volume settings
  • Improved integration with phone dialer

In-app purchases

None

InnoCaption

No in-app purchases

None

CaptionCall

No in-app purchases

Questions

Is InnoCaption free?
InnoCaption is free to download, with no in-app purchases.
Is CaptionCall free?
CaptionCall is free to download, with no in-app purchases.
Which has better reviews, InnoCaption or CaptionCall?
CaptionCall is rated higher. InnoCaption averages 4.7 out of 5 from 12K ratings, while CaptionCall averages 4.8 from 3.6K ratings.
Do InnoCaption or CaptionCall have ads?
Neither InnoCaption nor CaptionCall shows ads.
Which is updated more often, InnoCaption or CaptionCall?
InnoCaption ships an update weekly, and CaptionCall fortnightly. Most recently, InnoCaption was updated on September 23, 2026 and CaptionCall on September 24, 2026.

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