InnoCaption User Reviews
Customer Experience
~ Based on 334 written reviews from the US App Store.
What users say
Summarized from real user reviews of InnoCaption. Based on 12K reviews and a 4.7/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Utilities app.
Positive things
- 🚀Accurate and fast captioning
- 👍Enables independent phone use for deaf/hard of hearing
- 👍Helpful customer support
- 👍Useful for work, personal, and medical calls
- 👍Saves call transcripts for reference
- 👍Allows use of own phone number
Negative things
- 🐛Occasional issues with call quality and disconnections
- 🐛Inaccurate transcription of names and numbers
- 🔒Concerns about privacy and sharing personal information
- 🔋Drains battery when used extensively
Is InnoCaption Safe?
InnoCaption: Call Captioning appears safe based on user ratings. AppsHunter Safety Score for InnoCaption is 94/100.
This assessment is based on 11,846 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 11,846 App Store ratings for InnoCaption.
Is InnoCaption Legit?
InnoCaption: Call Captioning appears to be a legitimate app. AppsHunter Legitimacy Score for InnoCaption is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Works every time and help out so much .. it is accurate and keeps records
It is annoying that app updates like weekly. It seems the app updates constantly and It’s annoying not able to make calls when I have to manually run diagnostics to see that the app is not on the updated version. So I update app then run diagnostics again before making a call. Sometimes the call is urgent and it’s being delayed because I have to do additional steps to update the app before making the call
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Up and running ! Easy to set program up. Results as I text are outstanding !
Words speed up my reactions
The app is very helpful to me. Even though I can only hear a little bit. I can still understand what the person is telling me because of the caption. Thank you
Hearing life has jumped to 100%
Easy to use and handy.
I've tried all sorts of apps and this one is by far the best. If you have a poor memory or any hearing loss this makes bookkeeping that much easier to have a reference to what was discussed. I can't recommend it enough, absolutely the safest and best app out there!
Every time you want to use it you have to log in? That's a problem.
this was very nice. I like this a lot thank you.
My ability to discern words, often said in haste or with an accent, is poor. As a semi retired lawyer, I have some important conversations. I must hear clearly. Innocaption protects me and my clients.
Think I’m going like this just have to get use to it
I would love to use this app, but it appears too much personal data is collected. Description indicates contact information may be used, etc…
I use Google Fi as my carrier and could not get call forwarding to work. I got some awesome help from the support team and they actually got it working. I’m amazed actually.
Still need to get used to this
Thanks to this app i can now make phone calls to set up appointments with confidence and without having to warn people about my bad hearing. I really like the AI summary of transcripts. It would be great to be able to have the SHARE option for the AI summary rather than (or as an option instead of) the transcript itself.
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I often speak to an elderly friend, and if I use the phone, I can barely hear him but using close caption, I can see what he is saying so I understand everything. It makes a conversation
My wife is deaf and I tried this on a voice call to our son. It worked beautifully!
My husband and I tried to fix this problem and couldn’t. I have deleted the app.
My hearing clarity has gone. If I did not have the close caption I would be lost. Thank you so much
