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CaptionCall

CaptionCall

Phone Call Captioning

3.7K ratings
163 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
November 6, 2020
Updated
October 15, 2026

Features

Developer

MachineGenius
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About

This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.

✓Live call captioning
✓Real-time transcription
✓Customizable display
✓Secure and private
✓Use WiFi or mobile data
✓Voicemail alerts
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What users say about CaptionCall

Reviews of CaptionCall are mostly positive: the Utilities app is rated 4.8/5 from 3.7K App Store ratings. What users like most: great captioning quality, fast and accurate transcription. Top complaints: occasional dropped calls, inconsistent performance. Summarized from real user reviews.

Positive things

  • 👍Great captioning quality
  • 🚀Fast and accurate transcription
  • 🔓Ability to use own phone number
  • 💡Saves call transcripts for reference
  • 👍Helpful for hearing-impaired users
  • 👍Easy to set up and use

Negative things

  • 🐛Occasional dropped calls
  • 🐛Inconsistent performance
  • 🔒Privacy concerns with personal data
  • 🐛Caller ID issues
  • 🐛Difficulty with voicemail
See all reviews

What's New in CaptionCall

v42.0

October 15, 2026

We’ve made a few improvements for a smoother experience

User reviews

Most RecentHighest RatedLowest Rated

great service

Kathy helped me put captions on today and was so patient and accurate. What a super volunteer she is and I was blessed today to have gotten her to help me.
MmarciaA0649

Love my CaptionCall on my cellphone

I love using my CaptionCall on my cellphone now if I don’t understand what someone is saying or I can’t quite hear them I can read what they said and what I say you’re able to save your conversation for a while if you want or choose not to save your conversations it has voicemail too but by far is being able to talk to people and know what they have said to me. Thank you CaptionCall🩷🙌🎊🥂
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GGGossipy goo

What a relief

This is probably the best app I have on my tablet. No straining to hear, no problems.
RRjdenton

Caption Call

absolutely great
CConstantino24

Phenomenal!

This app works so well. It’s amazing!
Wwingate19
See 158 more reviews

User experience

🐞

Reported Bugs

3 issues

Login/connection issues

Bug

Captions not showing up during calls

Bug

Keypad blocking captions

Bug
✨

Requested Features

4 requests

Automatic language detection and switching

Feature

Text-to-speech functionality for mute users

Feature

Customizable tone/volume settings

Feature

Improved integration with phone dialer

Feature

FAQ

What does CaptionCall Mobile do?

CaptionCall Mobile provides real-time, live captions for phone calls. It automatically transcribes both sides of a conversation, allowing deaf and hard-of-hearing individuals to communicate more effectively over the phone. The app is designed to be easy to use and integrates seamlessly into daily life.

How does CaptionCall Mobile work?

The app uses advanced voice-to-text technology to transcribe phone conversations in real-time. These captions appear in a customizable, easy-to-read format on your mobile device. You can make and receive calls using a new CaptionCall Mobile number or forward your existing number to the app.

Is CaptionCall Mobile free to use?

Yes, CaptionCall Mobile is 100% free for qualified deaf and hard-of-hearing users in the United States. This service is funded by a federally administered fund, as approved by the FCC, so there are no costs passed on to eligible individuals.

Who is eligible to use CaptionCall Mobile?

CaptionCall Mobile is exclusively for individuals with hearing loss who require captions to use the phone effectively. Users must be registered and meet federal requirements to enable the service. The app is available only in the United States.

Can I use my existing phone number with CaptionCall Mobile?

Yes, you have the option to continue using your existing phone number. You can set up call forwarding so that incoming calls to your regular number are automatically routed to CaptionCall Mobile for captioning on your mobile device or tablet.