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CaptionCall

CaptionCall

Phone Call Captioning

3.5K ratings
156 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated

Features

Developer

MachineGenius
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About

This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.

✓Live call captioning
✓Real-time transcription
✓Customizable display
✓Secure and private
✓Use WiFi or mobile data
✓Voicemail alerts
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What users say

Summarized from real user reviews of CaptionCall. Based on 3.5K reviews and a 4.8/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Great captioning quality
  • 🚀Fast and accurate transcription
  • 🔓Ability to use own phone number
  • 💡Saves call transcripts for reference
  • 👍Helpful for hearing-impaired users
  • 👍Easy to set up and use

Negative things

  • 🐛Occasional dropped calls
  • 🐛Inconsistent performance
  • 🔒Privacy concerns with personal data
  • 🐛Caller ID issues
  • 🐛Difficulty with voicemail
See all reviews

What's New in CaptionCall

v39.0

August 14, 2026

This update improves stability and fixes a few issues for a smoother experience. Update now for a more reliable app.

User reviews

Most RecentHighest RatedLowest Rated

This has messed up my telephone calls!

I do not get phone calls anymore. Please delete this app from my phone!
My son has called 4 times and gets connected to voicemail every time. My phone does not ring to tell me it’s him.
readerneldareadernelda

Tedious trap

WHY??? just give me phone number
Katy CarrotsKaty Carrots

Thanks Caption Call

This app has been a Godsend to me. My hearing is almost nonexistent. With this app, if I don’t make out what is said, I can read it. This sure makes phone conversations so much better for me.
why.do.this?why.do.this?

iPhone

Very dedicated staff everyone worked hard at trying to help me. I’m much impressed now I feel like I can live again . thank you so much.
 Dedication Dedication

Language variation

I just want to know if you guys plan on adding more languages other than Spanish and English? And if I’m speaking with a Portuguese speaker from Brazil and I speak English if the language will automatically translate to English, if you do decide to add Brazilian Portuguese as a language.?
Melvin ParkerMelvin Parker
See 151 more reviews

User experience

🐞

Reported Bugs

3 issues

Login/connection issues

Bug

Captions not showing up during calls

Bug

Keypad blocking captions

Bug
✨

Requested Features

4 requests

Automatic language detection and switching

Feature

Text-to-speech functionality for mute users

Feature

Customizable tone/volume settings

Feature

Improved integration with phone dialer

Feature

FAQ

What does CaptionCall Mobile do?

CaptionCall Mobile provides real-time, live captions for phone calls. It automatically transcribes both sides of a conversation, allowing deaf and hard-of-hearing individuals to communicate more effectively over the phone. The app is designed to be easy to use and integrates seamlessly into daily life.

How does CaptionCall Mobile work?

The app uses advanced voice-to-text technology to transcribe phone conversations in real-time. These captions appear in a customizable, easy-to-read format on your mobile device. You can make and receive calls using a new CaptionCall Mobile number or forward your existing number to the app.

Is CaptionCall Mobile free to use?

Yes, CaptionCall Mobile is 100% free for qualified deaf and hard-of-hearing users in the United States. This service is funded by a federally administered fund, as approved by the FCC, so there are no costs passed on to eligible individuals.

Who is eligible to use CaptionCall Mobile?

CaptionCall Mobile is exclusively for individuals with hearing loss who require captions to use the phone effectively. Users must be registered and meet federal requirements to enable the service. The app is available only in the United States.

Can I use my existing phone number with CaptionCall Mobile?

Yes, you have the option to continue using your existing phone number. You can set up call forwarding so that incoming calls to your regular number are automatically routed to CaptionCall Mobile for captioning on your mobile device or tablet.