Rylo vs CaptionCall
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Rylo
This app provides real-time call captioning for phone conversations, making them accessible for deaf and hard-of-hearing individuals. It also offers live transcription for in-person meetings and supports multiple languages, with a focus on user privacy and community input.
- Real-time call captioning
- Live in-person conversation transcription
- Keep existing phone number
- Save and review transcripts
- Personal dictionary
- Type responses
- Voicemail transcription
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Phone calls made accessible. Rylo provides real-time, AI-powered call captions on every phone call for anyone who is deaf or has hearing loss. Captioned calls are private and accurate. MAKE AND RECEIVE ANY CALL Rylo works like your native phone app, but with speech-to-text call captions. If you prefer to type your responses, you can choose a voice and use our text-to-speech feature. No interpreters. No relay services. No strangers listening in. LIVE CAPTIONS FOR REAL LIFE Our built-in feature, Rylo Live Transcribe, captions in-person conversations instantly: family dinners, doctor's appointments, airports, or anywhere else you don't want to miss a word. YOUR PRIVACY IS PROTECTED Captions are generated with end-to-end encryption. No human involvement. No one reading your calls but you. BUILT FOR THE DEAF COMMUNITY, BY THE DEAF COMMUNITY Rylo was built with direct input from the Deaf and hard of hearing communities. Every feature exists because someone in the community needed it. Accessibility matters. KEY FEATURES ■ Live caption calls with transcripts ■ Live captioning for in-person moments (Rylo Live Transcribe) ■ Personal dictionary for custom words and phrases ■ Quick keyboard responses as needed ■ Visual voicemail ■ Save transcripts privately on your device ■ Multilingual captioning: English, Spanish, French, Japanese, Hebrew, Italian ■ Built-in spam filter and call blocking ■ Profanity blocker ■ FCC certified "Rylo is the true definition of a game-changer. Their goal is to ensure effective and smooth communication." — Verified user "I was able to make a phone call myself. I set up my own appointment. I could clearly read every word the recipient was saying to me. I explained to her I was deaf and I was using closed captioning. It was amazing. Thank you Rylo for allowing me to be more independent." — Verified user Download Rylo. Make calls with confidence. For more: https://rylo.com/ Support: https://help.rylo.com/en/ FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund. There are also eligibility requirements and a cost, paid by a federally administered fund for each minute of IP Relay service. Emergency calling through Rylo works similar to, but not the same as, calling 911 directly through a landline. It is important to keep your Rylo Registered Location updated.
CaptionCall
This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.
- Live call captioning
- Real-time transcription
- Customizable display
- Secure and private
- Use WiFi or mobile data
- Voicemail alerts
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CaptionCall Mobile empowers deaf and hard-of-hearing individuals to make and receive phone calls with instant live captions. CaptionCall Mobile offers captioned phone calls in real-time at no cost to qualified deaf and hard-of-hearing users in an easy-to-use mobile app that integrates seamlessly into daily life and work. Why CaptionCall? No more landlines. CaptionCall Mobile goes where you go, allowing you to make and receive captioned calls from your mobile device anywhere with WiFi or mobile data service. Fast, accurate, and easy, CaptionCall automatically transcribes both sides of your conversation in a customizable easy-to-read format, using advanced voice to text for deaf and hard-of-hearing that is 100% private and secure. Accurate call captions appear in real-time for free-flowing, natural conversation. No cost, ever. As an FCC-approved captioned call service, CaptionCall provides 100% no-cost call captioning to those with qualified hearing loss, thanks to a federally-administered fund. GETTING STARTED WITH CAPTIONCALL MOBILE IS EASY: 1. Install the CaptionCall Mobile app 2. Create an account. You must provide accurate account information to meet federal requirements and enable your service. 3. Receive your new CaptionCall Mobile phone number for making and receiving captioned calls. Or you can continue using your existing phone number and automatically forward them to CaptionCall Mobile on your mobile device or tablet for captioning. 4. Tap “Allow” when asked to grant permissions to CaptionCall Mobile. You'll have quick access to your saved contacts, captioned voicemail and voicemail alerts, and can dial and receive calls from any phone number, just like your regular phone. 5. Use CaptionCall Mobile to start making calls with instant live captions. CaptionCall Mobile is exclusively for people with hearing loss who need captions to use the phone effectively in the United States only. CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal. Please report any bugs and feedback to Happy calling! Thanks, The CaptionCall Mobile Team
Screenshots
Verdict
The clearest difference is monetization model: CaptionCall at free against Rylo's free with in-app purchases. CaptionCall also leads on rating (4.8 vs 4.6). Rylo's advantage is update cadence (every 5 days vs fortnightly) and chart position (#140 vs unranked). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CaptionCall holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 3.7K and 3.6K respectively. Written reviews point the same way: 68% of Rylo's written reviews are positive against 74% of CaptionCall's.
Rylo ships an update every 5 days, CaptionCall fortnightly. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.
| Parameter | Rylo | CaptionCall |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (3.7K ratings) | 4.8 (3.6K ratings) — better |
| Positive reviews | 67.7% of reviews | 74.2% of reviews — better |
| Number of ratings | 3.7K — better | 3.6K |
| Update frequency | Every 5 days — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #140 — better | — |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, Apple Watch |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 105 MB | 110 MB |
| Age rating | 12+ | 4+ |
| Developer | Nagish Inc. | MachineGenius |
Customer experience
Rylo
CaptionCall
User reviews
Rylo
From 3.7K App Store ratingsWhat we love
- 🚀 Accurate real-time transcription
- 👍 Helpful for hearing-impaired users
- 🚀 Seamless phone call experience
- 👍 Excellent customer support
- 💡 Innovative solution for accessibility
Room to improve
- 🐛 Inconsistent call quality and connectivity issues
- 🐛 Captions not always accurate
- 🐛 Difficulty with registration and account setup
- 🐛 Lack of features like call blocking and voicemail management
CaptionCall
From 3.6K App Store ratingsWhat we love
- 👍 Great captioning quality
- 🚀 Fast and accurate transcription
- 🔓 Ability to use own phone number
- 💡 Saves call transcripts for reference
- 👍 Helpful for hearing-impaired users
Room to improve
- 🐛 Occasional dropped calls
- 🐛 Inconsistent performance
- 🔒 Privacy concerns with personal data
- 🐛 Caller ID issues
- 🐛 Difficulty with voicemail
Bugs and requests
Rylo
Reported bugs
3 issues- Registration process repeatedly fails
- Incoming calls not detected by the app
- Transcription stops working mid-call
Requested features
4 requests- Option to save call transcripts
- Improved noise cancellation and microphone sensitivity
- Integration with hearing aids and Bluetooth devices
- Expanded language support
CaptionCall
Reported bugs
3 issues- Login/connection issues
- Captions not showing up during calls
- Keypad blocking captions
Requested features
4 requests- Automatic language detection and switching
- Text-to-speech functionality for mute users
- Customizable tone/volume settings
- Improved integration with phone dialer
In-app purchases
Rylo
No in-app purchases
CaptionCall
No in-app purchases








