Rylo Reviews: Is It Legit?

Customer Experience

Positive experience66.8% of reviews
Neutral5.3% of reviews
Negative experience27.9% of reviews

~ Based on 398 written reviews from the US App Store.

What users say about Rylo

Is Rylo Safe?

Rylo: Live Call Captioning appears safe based on user ratings. AppsHunter Safety Score for Rylo is 92/100.

This assessment is based on 4,121 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.9% of ratings point to a safe experience
2.6% of ratings suggest some concerns
7.4% of ratings point to a risky experience

~ Based on 4,121 App Store ratings for Rylo.

Is Rylo Legit?

Rylo: Live Call Captioning appears to be a legitimate app. AppsHunter Legitimacy Score for Rylo is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Voicemail

There seems to be a delay of about a day getting a voicemail. This is very frustrating when you are expecting a call and miss it.

Exceptionally useful.

Works great. Very effective and accurate

Excellent

I love this app . I am hard of hearing and it lets me read instead of trying to guess what people say .I would recommend this app to anyone who has a hard time hearing .I t even has a feature that when you can’t hear someone it transcribed for you . It is totally free . Nlk

New y

Awesome! I have only recently found Rylo . I love it. I’m not having to ask callers to repeat what they said. It’s a GREAT help.

Rylo

Once they get your number they will call you like every 3 minutes, no lie. If I was interested in finding out more about the company, but the constant calls have left a bad taste in my mouth so. Ta ta to Rylo, Too desperate for my liking.

Appreciate

Being able to read the conversation while chatting ensures I understand whats going on.

Weird

I didnt like that it asked me for my address.



Very weird.

The last 4 of my ssn???

Didn’t even get through the setup before this app crossed the line… there is no reason to collect the amount of personal information this app asks for for what the app is and does. I’d proceed with caution

Fantastic

Being deaf this is invaluable. It works FANTASTICALLY and I’d hate to be without it.

Does not transcribe incoming calls

I’ve worked with Customer service all my settings are correct and yet it does not transcribe incoming calls and it can’t seem to find most of my contacts. I’m looking for a new live captioning Service.

Love it!❤️

This is a great app! Much better than Call Captioning!

Great app.

Why l love Rylo, l was born hard of hearing. I can only hear out of one ear with a hearing aid. When l would answer the phone l had all this squealing couldn’t understand what people were saying. Now with Rylo l don’t miss important calls!

VOIP

I use VOIP because my landline quite working. Since downloading RYLo I can’t receive text messages. Is there anything I can do?

They will block your account if you travel

This app 2 stars. The captioning AI worked well when I was at home, so I’ll give it credit for that. But the experience fell apart as soon as I traveled within the US. The app blocked me for using a VPN on airport Wi-Fi, which is basic cybersecurity I learned in my job. When I asked to delete my account, they required me to verify my identity with documents to reinstate it, but not to delete it, which felt backwards and unsafe. They also wanted me to send sensitive documents without a VPN on public Wi-Fi. As someone with a disability who relies on captions, I expected better respect and better understanding of security. The app works fine if you never leave home and never use a VPN, but for anyone who travels, I’d be cautious
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Best ever

As an old Virginian used to say, “at’s neater ‘en a skeeters Peter”!

Delaying, and low accurately

I’ve decided to give this a 2nd chance. I reached out to my old friend of mine and he answered my call. When he spoke, the caption was slowing down, and when he said barber. The caption thought he said Barbara. Some of the words the caption didn’t get right. I would have to give 2 stars. Some features are nice except the caption.
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Robo Calls

I started receiving numerous robo calls after downloading this app. The calls come about every 15 minutes from different numbers. Not cool. Deleting the app!

Game changer

Absolutely love this app! Used other apps before, but needed a separate number or forward calls to cell. This one uses your phone number. One suggestion; ability to assign different ring tones to certain callers. I had this already on phone, but Rylo only has one tone for every caller.

Rylo is perfect for the hard hearing

I just downloaded the app and tried it today, and so far I’m very, very impressed with it. I think it will be the app that I will be using for calling all the time.

Be cautious as it does its job but….

If you decide you don’t like it and
want to remove the app it wouldn’t let me disable call forwarding and i couldn’t uninstall because of it. This app will completely disable any Spam Calling protection you have setup which makes your phone useless against spammers and crooks.

Great app if they can find a way to still have it screen calls without ringing your cellphone like mine does.
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