Beware of the subscription trap
When looking to subscribe the app forces you to select an annual plan unless you go into the Manage Subscriptions. There are several monthly options, however half of them don’t work. Having selected a monthly live transcription option, Apple takes your money, but the subscription doesn’t work in the app. It tells you there is no subscription, nor can it be restored, nor will Apple or the app developer refund the money
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RRussco2000
Add weekly sub
I love the app but I only see my grandma a few days out of the year so a month sub isn't necessary. Could you please add a weekly sub option
DDawndishdetergent
Unbelievably aggravating app
This app is charging me monthly but says my subscription has ended. I have it on basic which is unlimited but it still won’t work. I have restarted multiple times. No human available to help. No good to me if it doesn’t work when I need it. Pro transcribe is pretty good if it works but you only get 3 hours a month. Not very helpful for a deaf person. We need it all the time. The monthly cost is unrealistic for higher hours.
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WSWhat B Says
For my deaf daughter
You should try to make it free or a bit cheaper. We are in a fixed income
SLsea turtle linda
Life changing
My husband has worn hearing aids for 30 years and still has never really had good hearing. He hasn’t put his phone down because now he can listen to every little conversation that we’re having even when I was with my daughter in the bedroom next to the living room, he could hear and understand or rather read and understand everything that was said. We can’t get enough of this app for the first time in many years he’s completely included in all the conversations.
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JHJeanie his
