Major upgrade
Response from developer
We appreciate the feedback and will be sure to share this with the team.
Can’t use my coupon
Response from developer
We would like to look into this to see how we can help. Please give us a call at 800-232-7677, M-F from 9am-6pm, ET.
App Dysfunctional
Response from developer
That doesn't sound right! Can you give us a call so we can take a look at your membership? Our team can be reached at 800-232-7677, M-F from 9am-6pm, ET. Thanks!
Point and scan limitations
Response from developer
Along with the recent launch of our new app, we’ve made some updates to our MySimilac Rewards program. Previously, you were able to earn up to 5 points per each 35-point cycle and we've increased the scan limit to 5 scans per calendar month. You're also welcome to give us a call to learn more: 800-232-7677, M-F from 9am-6pm, ET
Convoluted rewards system
Collect five QR codes, then cash a coupon for five points, then hop on one foot for three hours, clap your hands four times, sprinkle some magic pixie dust, and maybe they’ll give you a coupon.
But probably not.
Response from developer
Sorry to hear you're not a fan and we'll be sure to share your feedback with the team.
Why change what’s working?
Response from developer
We appreciate the feedback and will be sure to share this with the team.
Limits savings & Number of scans
Response from developer
Our team would like to chat with you live to see how we can help with this. Please give us a call when you have a few minutes to spare at 800-232-7677, M-F from 9am-6pm, ET. Thanks, and we hope to hear from you soon!
Scans not working!
Response from developer
Sorry to hear you're frustrated! Previously, you were able to earn up to 5 points per each 35-point cycle and we've increased the scan limit to 5 per calendar month. We’re also offering more frequent digital rewards, giving you more opportunities to earn and redeem over time. You're welcome to call the team to learn more: 800-232-7677, M-F from 9am-6pm, ET
Love the app hate the rewards program
Response from developer
We're sorry to hear this! To ensure we're able to explain the changes, please give us a call at 800-232-7677, M-F from 9am-6pm, ET.
Unable to collect points
Response from developer
We're sorry to hear this! Our team would like to speak with you live to troubleshoot, so it would be best to give us a call at 800-232-7677, M-F from 9am-6pm, ET. Thanks, and we hope to hear from you soon.
Good but could be better
Response from developer
Sorry to hear you're frustrated! Previously, you were able to earn up to 5 points per each 35-point cycle and we've increased the scan limit to 5 per calendar month. We’re also offering more frequent digital rewards, giving you more opportunities to earn and redeem over time. You're welcome to call the team to learn more: 800-232-7677, M-F from 9am-6pm, ET
Scanning issue
Response from developer
That sounds frustrating and we would like to troubleshoot this with you. Please give our MySimilac Rewards team a call at 800-232-7677, M-F from 9am-6pm, ET.
