MySimilac Rewards User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral37.5% of reviews
Negative experience37.5% of reviews

~ Based on 16 written reviews from the US App Store.

Is MySimilac Rewards Safe?

Not enough ratings yet to assess MySimilac Rewards.

Is MySimilac Rewards Legit?

MySimilac Rewards appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MySimilac Rewards is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Major upgrade

I love this app, and the rewards are great. My only setback is it should not limit the scans to only 5 per month. As a mom who has twins that consumes more and have to buy tons of milk is kind of sad that I can’t do more scans. Hopefully this is something they will look into and change in the near future!
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Response from developer

We appreciate the feedback and will be sure to share this with the team.

Can’t use my coupon

The app says I have a coupon when I click on it, it says it will take me to an external browser and nothing happens. I emailed Similac and hear nothing back. Are you missing to update the app? Please fix it

Response from developer

We would like to look into this to see how we can help. Please give us a call at 800-232-7677, M-F from 9am-6pm, ET.

App Dysfunctional

The rewards were pretty good, however I’ve hardly gotten to use the coupons, because the app is always malfunctioning. The coupon either doesn’t work when I go use it or never loads for me to clip the coupon.

Response from developer

That doesn't sound right! Can you give us a call so we can take a look at your membership? Our team can be reached at 800-232-7677, M-F from 9am-6pm, ET. Thanks!

Point and scan limitations

I dont understand how we are only allowed to scan 5 qr codes per month ive had this apo over a month and dont see any offers i have to wait over 2 months to be able ti reach 35 points and get an offer thats a long wait and not so beneficial for the struggling moms out there. There should be a purchase through the app and get us some points to be added to help us.
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Response from developer

Along with the recent launch of our new app, we’ve made some updates to our MySimilac Rewards program. Previously, you were able to earn up to 5 points per each 35-point cycle and we've increased the scan limit to 5 scans per calendar month. You're also welcome to give us a call to learn more: 800-232-7677, M-F from 9am-6pm, ET

Convoluted rewards system

Confusing, overly complicated system of giving awards.

Collect five QR codes, then cash a coupon for five points, then hop on one foot for three hours, clap your hands four times, sprinkle some magic pixie dust, and maybe they’ll give you a coupon.

But probably not.

Response from developer

Sorry to hear you're not a fan and we'll be sure to share your feedback with the team.

Why change what’s working?

It’s a good app. Awesome to scan and get rewards because times are hard out here. But now you can only get 5 scans per month? My baby drinks so much milk. So it’d be nice to be able to scan as much as you want like it used to.

Response from developer

We appreciate the feedback and will be sure to share this with the team.

Limits savings & Number of scans

The app itself is an improvement. But I am disappointed that they now have a “LIMIT OF SCANS PER MONTH”??? At first it told me I reached the max of 5 per 24 hours & all of the sudden it’s per month? I buy ready made formula by the case & as a busy mom I just want to scan them all at once & rack up my savings. Now my savings are limited? It’s just frustrating.
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Response from developer

Our team would like to chat with you live to see how we can help with this. Please give us a call when you have a few minutes to spare at 800-232-7677, M-F from 9am-6pm, ET. Thanks, and we hope to hear from you soon!

Scans not working!

I have had nothing but issues since the app released. My points never add to my account. I have contacted support and nothing gets resolved. Please fix this!

Response from developer

Sorry to hear you're frustrated! Previously, you were able to earn up to 5 points per each 35-point cycle and we've increased the scan limit to 5 per calendar month. We’re also offering more frequent digital rewards, giving you more opportunities to earn and redeem over time. You're welcome to call the team to learn more: 800-232-7677, M-F from 9am-6pm, ET

Love the app hate the rewards program

I love any app where I can earn points and win coupons because these days everything is so expensive. I think it is absolutely ridiculous that we are only allowed to get five scans per month. Those scans are only worth one point. I could understand if the scans were worth five points each, but for them to only be worth one point it makes no sense for us to only be allowed five scans. That is not at all in favor of us Mom’s and that is why you get a one star rating. Do better Similac.
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Response from developer

We're sorry to hear this! To ensure we're able to explain the changes, please give us a call at 800-232-7677, M-F from 9am-6pm, ET.

Unable to collect points

I loved using the website, yes it would lag sometimes, but it always worked for me. Once I saw there was an app, I was excited and hoped there would no longer be a lag. Since getting the app, every can of formula I scan, it says “Thanks for scanning! Your points are on the way!” And I’ll wait the 48 hours it says to wait and nothing. No points are shown as collected and no rewards are given. I’ve got the lids of a couple of containers of formula just sitting on my kitchen counter waiting to be scanned because I haven’t been able to collect the points. I hope this gets resolved soon!
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Response from developer

We're sorry to hear this! Our team would like to speak with you live to troubleshoot, so it would be best to give us a call at 800-232-7677, M-F from 9am-6pm, ET. Thanks, and we hope to hear from you soon.

Good but could be better

Finally a app for the rewards but only limited to 5 scans a month. Not the best feature and hopefully that changes soon. Overall smooth app and easy to navigate.

Response from developer

Sorry to hear you're frustrated! Previously, you were able to earn up to 5 points per each 35-point cycle and we've increased the scan limit to 5 per calendar month. We’re also offering more frequent digital rewards, giving you more opportunities to earn and redeem over time. You're welcome to call the team to learn more: 800-232-7677, M-F from 9am-6pm, ET

Scanning issue

Im glad they added an app but i can not scan the barcodes now

Response from developer

That sounds frustrating and we would like to troubleshoot this with you. Please give our MySimilac Rewards team a call at 800-232-7677, M-F from 9am-6pm, ET.

Major Improvement

As someone who recently needed to switch from using Enfamil to Similac and was initially disappointed in how cumbersome Similac’s rewards process/website was in comparison, this app is a major improvement and will make parents’ lives easier! Great work and thank you, Similac!!

Wish they had the app sooner

Happy that there is finally an app. It’s easier than using the website. I do wish that the QR scan was not limited to 5 per month because I buy ready made formula more times than that per month as I’m sure other parents do as well.

Congratulations!

Finally! Magnificent to have you take what feels like forever to launch an app, but then to knock it out of the park. Great work and congratulations, it should be a hit!

Finally an App!

Way smoother than using the website, good job Similac