Expensive formula, disappointing rewards
Expensive formula, disappointing rewards
My son was born premature, and we spend about $56 on formula every five to six days. Raising a baby is expensive enough, so I signed up hoping this program would actually help.
Instead, each scanned container earns just ONE point, you’re limited to 10 scans a month, and it takes 35 points to earn a $12 reward. Through product scans alone, that means spending around $1,960 on formula to get $12 back. That’s barely 0.6%.
You can earn extra points by redeeming coupons, but parents need consistent access to those coupons for that to be useful. I’m sitting at 15 out of 35 points while continuing to spend hundreds of dollars feeding my baby.
A rewards program should feel rewarding. Give parents more points per purchase, lower the reward threshold, or offer meaningful coupons more often. Families need actual help with formula costs.
My son was born premature, and we spend about $56 on formula every five to six days. Raising a baby is expensive enough, so I signed up hoping this program would actually help.
Instead, each scanned container earns just ONE point, you’re limited to 10 scans a month, and it takes 35 points to earn a $12 reward. Through product scans alone, that means spending around $1,960 on formula to get $12 back. That’s barely 0.6%.
You can earn extra points by redeeming coupons, but parents need consistent access to those coupons for that to be useful. I’m sitting at 15 out of 35 points while continuing to spend hundreds of dollars feeding my baby.
A rewards program should feel rewarding. Give parents more points per purchase, lower the reward threshold, or offer meaningful coupons more often. Families need actual help with formula costs.
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RRainDivinity
Response from developer
We hear your frustrations and we'll be sure to share the feedback with our team.
What’s the point?
Extremely disappointed in Similac! What’s the point of scanning stuff that cost me $50 a piece and I’m only getting one point for it when I scan it. and then I’m only allowed 10 scans a month and when I finally scan my 35th item, i will finally get a $12 coupon. I’ve only had one digital coupon online since I signed up eight months ago and I have never received anything physically in the mail for coupons either. You’re just another greedy company looking for more and giving nothing.
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WWaitforit01
Response from developer
We hear your frustrations and we'll be sure to share the feedback with our team.
Disappointing
I downloaded the app to hopefully get rewards obviously, but that never happened. Signed up and just never got any. This happened 2 years ago with my first baby too. Nothing. Customer service takes days to respond and makes promises too then don’t follow through. Said they’d load some coupons on my account but didn’t, then ghosted me. Switching to enfamil or generic version
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CCharliePockets
Response from developer
Sorry for the frustration and our team can certainly help with this! Feel free to give us a call at 800-232-7677, M-F from 9am-6pm, ET. Thanks, and we hope to hear from you soon!
Not scanning
I have scan about four or five cans already and only one skin is showing up. It says that it will display the app after 48 hours, which is crazy because it should show right away. Basically have to hold the cans for 48 hours just in case. I have scanned four or five cans already and I no longer have those cans and they are not showing on the app. I deleted the app and reinstalled it and still nothing.
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FAFiera De Un Alpha
Response from developer
Please give us a call at 800-232-7677, M-F from 9am-6pm, ET so our team can check on this for you. Thanks!
START GIVING MORE THAN 10 SCANS PER MONTH
I usually don’t comment or leave reviews but I love the coupons and all but I hate the fact that I am only able to scan 10 bottles per month. They should allow more 10 is a joke. I hate it. Please allow us to scan more I have 2 trash bags full of bottles. Having coupons especially for those parents that pay for formula and doesn’t get any aid that will be very helpful. Thanks.
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Yyetz14
Response from developer
We hear your frustrations and we'll be sure to share the feedback with our team.
