MyStorPal Reviews: Is It Legit?

Customer Experience

Positive experience16.7% of reviews
Neutral2.8% of reviews
Negative experience80.6% of reviews

~ Based on 36 written reviews from the US App Store.

Is MyStorPal Safe?

MyStorPal has mixed safety signals based on user ratings. AppsHunter Safety Score for MyStorPal is 55/100.

This assessment is based on 40 user ratings, with an App Store average of 2.4/5.

Safety Analysis

41.4% of ratings point to a safe experience
6.9% of ratings suggest some concerns
51.7% of ratings point to a risky experience

~ Based on 29 App Store ratings for MyStorPal.

Is MyStorPal Legit?

MyStorPal appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MyStorPal is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Error prone 😦

Unable to log in or setup account again. Received an error message - even after reloading it on two separate devices.

Stopped working

It’s been over a week now and it’s not working

Doesn’t work

App was working no longer works

This App is a scam and doesn't appear to be real...

This app for Self Storage Plus public storage constantly malfunctions and/or does not function properly, and the features doesn't operate well and/or appear fake; I have problems logging into my account each time, the limited layout tabs isn't functional, doesn't contain much necessary information that an account is suppose to contain, and/or there is limited account information; It is not like other public storage apps that I have had before such as Extra-space storage, Public storage, Ez-storage, Cube smart storage etc.
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Error opening

Will not open. Says it doesn’t have internet connection without any options to connect

App won’t open

Since I’ve downloaded this app it’s been nothing but a struggle. When the app did work, it half the times wouldn’t load my storage unit code and would say error. Now I’m trying to pay my bill and it says “no internet connection please try again” even tho I’m on strong Xfinity WiFi. I’ve tried doing it without the WiFi and even tried uninstalling and reinstalling and nothing works. The online website is the only way I can see my info and make payments
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Shut down

The app is saying I don’t have internet connection - I do. It worked the 2x I used it, now this. I use a lot of storage facilities due to my work, this is beyond frustrating.

Login not working

What is the point of the app then?

Wast of time

Had this app for about 6 months or so and it never works. I’ve had to change my password every time I try to log in now it states something went wrong and I can’t access anything. Easier to go online.

Terrible

Setting up for the first time, literally just created a password, and it’s not letting me logon. I’ve even reset my password 3 times now and it’s still giving an error when I try to login. My storage unit facility charges extra fees if I want to pay via website so if I don’t want to pay extra I need to use this app that won’t even let me login. What a joke.
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initialization/login issues

I’m just trying to utilize tools to keep me organized manage my storage account… so I downloaded this app only to find that launching the app consistently results in failure: “Oops! No internet connection found”… blah blah blah.

The thing of it is, I have a very viable network connections. I have a solid mobile signal… and I’ve tried turning wireless off, I’ve tried different wifi routers, I’ve tried VPN…

Frustratingly, no connection to the app’s server to set anything up and begin managing my rental.

What gives?
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Trash

Latest update was yesterday… first it wouldn’t let you log in and stated to update but there was no update. Waited and finally was able to update it yesterday and now when I open the app it says no internet connection. I’ve turned my phone disconnected/reconnected the wifi, turned off wifi and use cellular data, off and restart phone, deleted/redownloaded the app and still same issue…. Update says it’s suppose to fix bugs but seems it just added a million bugs. This is absolutely ridiculous.
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Useless app

App does not connect to internet. Tried reaching out to developer but was only directed to the instruction page with no way to connect with customer service.

Great, another way to scam consumers

I’ve been with my storage rental unit for 3 years and they’ve changed management companies 5 times. The newest one requires us to use this app which currently doesn’t even let me log in. It states that there is no internet connection when all my other apps work. There also isn’t a way to initiate autopay. So this app seems custom built to cause late fees and hurt the customer while increasing the profits of greedy corporations. Ugh.
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Trash update

Can’t open the app because it says I need an update and when I go to update it just takes me back to the app. Your solution to remove the app and reinstall it does not work either. I need to log in!

No update

App gives message that an update is required to use but yet there is no update available. Useless.

Update but no update available

As of today, every time I open the application it asks for an update for a security patch. Once I click “Update App” on the application it brings me the App Store and it just says “Open” instead of “Update”. I’ve delete the app from phone several times and nothing seems to work. Please look into this. This app works well other than this snag.
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Easy

Easy to see, easy to pay

Love the new update!

It’s been a breeze to use the app after the new update. I like that I can take photos of my things in the storage unit. Couldn’t keep a tab of it anymore. Great job!

Super easy

New update made a huge difference.