Love Tbaytel
I don’t mind the price because I get such great reception and time to pay my bill.
Do Better
I haven’t been able to log in to the app as it’s permanently frozen on the loading page, or it states that something is wrong with the password/username (it’s not because it goes to the frozen loading page). For such a big company, your app is rarely user friendly. Do better.
Bill.
Why is it so difficult to find our bill invoice?
It should be simple to find and it isn’t on your app.
It should be simple to find and it isn’t on your app.
👍
Great app! Very handy!
Poor interface
Crash & slow app
Frustrating
Out of data, and trying to buy additional data. Will not permit me. 2nd time this has occurred. Unable to do this after hours nobody answering and techs not authorized.
Poor Service
I write an email and NO ONE even bothered to reply.
Old design was better
Terrible new design.
Temporarily turning wifi devices off or paused takes forever. And never pauses
Temporarily turning wifi devices off or paused takes forever. And never pauses
Paperless billing
This has got to be the hardest utility to sign up for paperless billing but been at it over half an hour. Round and round. About ready to say to hell with it and you just keep sending me paper. Service is TERRIBLE
Doesn’t work
Don’t bother downloading this app it doesn’t work at all, you’d think a giant company would have their app figured out by now
Not Working from last 2 months
Make it work
Poor
TV service constantly lags or shows an error code and wont play at all.
Cant get customer service. Automated line says call back.
Cant get customer service. Automated line says call back.
App keeps signing me out
Everytime i access myTbaytel acct, it logs me out
Try again
I have to use for apps that continually have errors and ask that I try again later
Oh nice new goodies
I can only see little changes but I like them
Cell phone rates
I just want to say Thank you. Tbaytel has one of the highest cell phone rates in the world. Your management team is doing an outstanding job and there yearly bonus is well deserved. Your team must be extremely proud to have this title (most expensive cellular rates in the world). It must feel wonderful taking advantage of the people of Northern Ontario. Keep up the great work!
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App is useless
There is litttle to no purpose for this app. Navigation to the usage page is by click and try only. Once at the account info and you select usage the app will crash every time. Really all I can see from this app is the closest reseller (hello Google works too) or look at my bill but I can’t fwd a copy of my bill or print it. If I want a copy I have to screen shot it. Not very innovative.
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Helpful app to track data usage…
This app works great to help track data usage for both me and my son who is also under my account on a sub-plan. Always reliable and love that invoices are easily reviewable also!
I phone user
Incredibly convenient way to see what’s going on with my phone.
No ears
You guys double billed my bill …literally joined together my cable bill to my mobile phone bill and on top of that the whole bill double billed again can’t believe you guys put me in the hole and for that I can’t do it
