myTotal Benefits

myTotal Benefits

by PayForward

200 ratings
97 reviews
Free

Details

  • Released
  • Updated
  • December 22, 2022
  • July 17, 2026

Features

myTotal Benefits screenshot #1 for iPhone
myTotal Benefits screenshot #2 for iPhone
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myTotal Benefits screenshot #4 for iPhone
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About

Manage your health plan benefits, track spending, and shop for approved items. Find nearby stores, scan products for eligibility, and manage your member card. Stay healthy and financially secure with real-time account information.

Track benefit dollars, allowances, incentives, and rewards
Shop for approved over-the-counter items
Find participating retail store locations
Scan products for purchase eligibility
Manage member card status and reorder
View program details and account information in real-time
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What users say

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What's New in myTotal Benefits

1.0.73

July 17, 2026

- Bug Fixes and Enhancements

User reviews

My total benifit

App just stop working hasn’t been for over a week I can’t check anything unless I call and when I did they know nothing useless

Bring back product scanner

This app was great until the product scanner was removed. Now the OTC part (which is what I used it for) is useless

Technologically challenged, and the app works perfectly

I read all of the horrible reviews and told my husband, “I’ll never get it to work because I am technologically challenged!” I downloaded it and thought, “Let’s give it a try.” It is one of the easiest and most basic apps I’ve ever used. It never froze once and I have the slowest and worst internet known to man! Come on people! All of these negative reviews cannot be real! The app is easy to use and self explainable. If you have a problem call the number for help.
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Doesn’t Work

I saw that there was an app associated with the Medicare program website that said shop on website or app. Apps are usually better so I switched to the app. Worked fine until check out and then it didn’t work - told me to call the company. I went back to the website and signed in (with same user and password) and logged in. The item I was trying to purchase was even in the cart. I checked out using the website and it worked just fine. So app has issues when it comes to payments.
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Very hard to use

I can’t believe that they don’t have a way to find if a product is covered in the app.

Developer apps

User experience

🐞

Reported Bugs

4 issues

App freezes on first screen

Bug

Product scanner not working

Bug

Login and registration issues

Bug

Compatibility problems with newer OS versions

Bug

Requested Features

4 requests

Add facial recognition login

Feature

Improve product scanner functionality

Feature

Enhance store locator feature

Feature

Provide clearer instructions and guidance

Feature

FAQ

What can I do with the myTotal Benefits app?

The app allows health plan members to track their benefit dollars, allowances, incentives, and rewards. You can also shop for approved over-the-counter items directly within the app, find participating retail stores, and scan products to check their eligibility for purchase.

How does the product scanner work?

The product scanner feature can be used in-store. It allows you to scan a product's barcode to verify if it is qualified for purchase using your benefit dollars before you proceed to checkout.

What if I lose my member card?

If you lose your member card, the app provides a convenient way to manage your card status. You can reorder a new card directly through the app, ensuring uninterrupted access to your benefits.

Is the myTotal Benefits app free to use?

Yes, the myTotal Benefits app is free to download and use for eligible health plan members. There are no subscription fees or in-app purchases mentioned for accessing its core functionalities.

Can I see my account information in real-time?

Yes, program details and your account information are available in real-time within the app. This ensures you always have the most up-to-date information regarding your benefits and spending.