NASA FCU User Reviews

NASA FCU
NASA FCU
NASA Federal Credit Union

Customer Experience

Positive experience43.4% of reviews
Neutral8.8% of reviews
Negative experience47.8% of reviews

~ Based on 182 written reviews from the US App Store.

What users say

Is NASA FCU Safe?

NASA FCU appears safe based on user ratings. AppsHunter Safety Score for NASA FCU is 98/100.

This assessment is based on 15,429 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.0% of ratings point to a safe experience
1.2% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 15,429 App Store ratings for NASA FCU.

Is NASA FCU Legit?

NASA FCU appears to be a legitimate app. AppsHunter Legitimacy Score for NASA FCU is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

NASA

Amick approves this FCU

Financial

Great credit union to do business

Was probably good for 2003

Clunky, outdated interface. Crashes frequently. Errors occur with no expectation of resolution given. Whatโ€™s to like?

I love NASA Federal Credit Union

I love their saving account deal that you only need $5 to put in once and you will get ut back when you close the account. There is no minimum balance and no minimum direct deposit. I heard you can take out money from 7-Eleven but I go to the bank in person to get the types of bills I want ๐Ÿ˜Š. I always have good experience because there is no line. I love it that NASA FCU workers are not overworked and not burnt out. I like that credit unions are not for profit organizations. I love NASA ๐ŸŒŽ๐Ÿ“ก๐Ÿ›ฐ๏ธ๐Ÿš€๐Ÿš€๐Ÿš€๐Ÿชโ™ฅ๏ธโค๏ธ๐Ÿ’–
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Awesome

Awesome credit union

My Review

Really good bank to work with when you need to build a credit and to get a mortgage

Long time customer

Love how Iโ€™m treated!

App no longer working

I tried to pay a bill through this app today and it made me re-add all of my external accounts and still would not let me make a payment. Very irritating.

Great service

User friendly.

Itโ€™s cool

The app smooth I just wish it haves Zelle and my 2nd problem is when you launch the app it automatically shows your bank privacy then it ask for you to login Iโ€™m guessing itโ€™s some type of bug error but other than that itโ€™s fine bank app

Pointless

Iโ€™ve gotten more permissions issues with just trying to look at my account than I have successful attempts by a large margin. More often than not the app just does not work. No point in using it. Just use the website

Decent app

The app is easy to use but I really dislike that both deposit and withdrawals appear in the same color. Using green for deposit allowed me to quickly
recognize where funds were added to my account.

Updated: still bad

Revising my 1 star review now that the app has been updated. I can log in now (couldnโ€™t in the previous version). But itโ€™s still a bad app, and still an incompetent credit union.

Having two names on a mortgage is very common. But not for NASA. They donโ€™t allow joint accounts even for a mortgage, which is silly.

Iโ€™ve recently made an additional payment to principle through the app. Straightforward concept, and it seems easy enough to do in the app. However, once the payment is processed, the balance wasnโ€™t updated correctly. It appears some money went to interest. Their support people confirmed it shouldโ€™ve worked. Incompetence through and through.

Worth noting: my mortgage broker originally chose a different lender, who then sold our mortgage to NASA. I would never have chosen them myself, and would never recommend them to anyone for mortgages.
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Easy Peasy

The NFCU app is easy to use and you can do most everything as on a laptop. Customer service when calling is has also improved recently.

app rating

love the app the only thing i wish they brought back was checking your credit score!

App doesnโ€™t save username

Only thing annoying about the app is that on the iPhone it doesnโ€™t save the username or password.

Non functioning app

This app constantly crashes and has now deleted my personal banking information which prevents me from auto paying my car payment through them. Then when I try to manually do it the app fails and will not complete the task. The website is not any better and if you contact them via phone you are stuck on hold for hoursโ€ฆ will never use this company again.
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Never works

Oops. Error. All I EVER get.

App wonโ€™t let me pay my loans

Nothing in this app really works at all. Iโ€™ve been trying to pay my loan through the app for multiple months now and it never works so I always have to end up calling the bank directly. Please fix your app.

Best bank

Best bank