Can’t send message
Doesn’t let me send a message to the bank. Same with the website.
??? Y’all need a UX/UI crash course
Second the review complaining about how hard it is to pay you guys what we owe you … awful awful platform and so confusing and difficult to navigate (still keep receiving error messages …) I miss the bill pay online! It was so easy!
Great bank, truly terrible app
Really the least usable banking app that I have ever used. I just want to pay what I owe you guys! Why make it so hard - do you want to force me to call so you can charge the assisted payment fee?
I am constantly logged out
Ive made so many new passwords because the moment i can’t remember what i used is when it just logs me out it stopped using touch id doesn’t ever remember me when i hit remember me i am literally running out of ideas for new passwords
NCB App
This app is awful, it installs just fine and then it quits using facial recognition!! So frustrating to have to keep downloading it!!
Love NCB
Laudable ethics, great customer service, pleasant user experience
