Nationwide VetHelpline® User Reviews
Customer Experience
~ Based on 134 written reviews from the US App Store.
What users say
Summarized from real user reviews of Nationwide VetHelpline®. Based on 6.1K reviews and a 5.0/5 average, it highlights the 6 positives and 3 negatives reviewers mention most about this Business app.
Positive things
- 🚀Quick response time
- 👍Friendly and knowledgeable staff
- 🤝Excellent customer service
- 🔍Thorough diagnosis and advice
- 💤Provided peace of mind and reassurance
- 🆓Included as part of pet insurance plan
Negative things
- 🐛Compatibility issues with certain devices
- 🔑Difficulty logging in or account management
- 📱Preference for phone support over app
Is Nationwide VetHelpline® Safe?
Nationwide VetHelpline® appears safe based on user ratings. AppsHunter Safety Score for Nationwide VetHelpline® is 99/100.
This assessment is based on 6,148 user ratings, with an App Store average of 5.0/5.
Safety Analysis
~ Based on 5,546 App Store ratings for Nationwide VetHelpline®.
Is Nationwide VetHelpline® Legit?
Nationwide VetHelpline® appears to be a legitimate app. AppsHunter Legitimacy Score for Nationwide VetHelpline® is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Dr Hulse explained our situation with my dog and told me what to look for to make sure he is ok. Thanks so much!
Wow! What a remarkably easy, wonderful process this was! Dr. Rogers was beyond helpful and kind. Anyone who has this insurance for their pets needs to utilize this service for sure! 10/10!
Would have given a 4.5, but no opportunity to do so. 3rd time using it and was the best experience yet. The Vet was very professional, compassionate and helpful with steps to take.
The vet answered all my questions . I can now know what is my preferred treatment route when I go to the vet in person . And not be blindsided by a large bill,because I know what to expect .
My dog suffered a seizure and I reached out to the VetHelpline. They returned my call on schedule and provided the advice and guidance needed. Thanks for great service and care provided.
Despite using several times before, now it won’t let me log in. Can’t “set up my account.” I don’t need an account set up. I need my existing account. The problem is no support after 4pm or on weekends. This is when ppl need the app the most- when their normal vet isn’t open.
Great knowledgeable advice and a great service provided by Nationwide
She was awesome and very thorough. Answered all my questions and gave great advice on further care. Thank y'all so much!
I just tried VetHelpLine for the first time today and it was incredible! My bet, Dr Sally Wixlin was kind, responsive, and so helpful when my pup Oscar came in contact with a stick in the eye. She gave me supportive advice and several options for immediate at home care, and going to Vet for further care if necessary. Truly a wonderful tool that highly recommend and will definitely use in the future.
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My husband and I are grateful for Dr W. She was professional and also provided such personal support and intimate understanding of our situation. She understood our situation. Thank you.
Very accessible
This is the best help line ever! Saves me money from going into my vet right away. Thank you.
This has saved me so much time/money for simple incidents when you “aren’t sure if i should go to the vet”. Very knowledgeable providers. Always professional. App works flawlessly
It’s great!
The vet was very professional and knowledgeable. He was very helpful and gave me good advice without being overly aggressive. Would definitely recommend.
I just wanted to try it. Is amazing.
So glad nationwide offers this service!!!
Quick and easy. The very was great. As I suspected, hotspot. And now I know what to do to treat and watch.
Dr Victoria Lama is excellent! My doodle had horrible razor burn, which made her red,cut and itchy. She recommended some topical over-the-counter products and then followed up a couple days later. Everything worked well! I am calm. My dog is calm and everybody is happy. I highly recommend you use this service.
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Amazing vet advice! Very friendly, very helpful.
