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Navy Federal GO Prepaid

Navy Federal GO Prepaid

by Navy Federal Credit Union

20 ratings
132 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • February 17, 2022
  • April 3, 2025

Developer

Navy Federal Credit Union
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Navy Federal GO Prepaid screenshot #1 for iPhone
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Navy Federal GO Prepaid screenshot #4 for iPhone
Navy Federal GO Prepaid screenshot #5 for iPhone
Navy Federal GO Prepaid screenshot #6 for iPhone
Navy Federal GO Prepaid screenshot #7 for iPhone
Navy Federal GO Prepaid screenshot #8 for iPhone
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⭐132
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🔄6+ apps
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❓5 answered
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📦w/o updates
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About

Manage your reloadable prepaid card for budgeting, travel, and online purchases. Track balances, view transactions, and add funds on the go. Ideal for caregivers or teens needing a secure payment method.

✓Reload money easily
✓Track and manage cardholder accounts
✓Request additional funds
✓View real-time balance updates
✓View transaction history
✓Activate card and update PIN
✓Find nearby branches and ATMs
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What users say

Summarized from real user reviews of Navy Federal GO Prepaid. Based on 20 reviews and a 2.3/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Works well when it functions
  • 👍Good for managing prepaid cards
  • 🤩Awesome app when it works

Negative things

  • 🐛Frequent login issues
  • 🐛App crashes and doesn't load
  • 🤯Unreliable and frustrating to use
  • 🤬Terrible, useless app
  • 😡Constant password resets required
See all reviews

What's New in Navy Federal GO Prepaid

1.18.1

April 3, 2025

This release contains minor fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

NEEDS TO WORK

APP hasn’t worked for last 4 days on iPhone. Doesn’t even make it to login screen.
Rice49Rice49

abysmal dogsht

i didn’t know it was possible for an app so utterly useless to come from such a large organization, yet here we are
alaoskallsalaoskalls

Useless

Can’t get logged in. Error-The remote server returned unexpected response (400) Bad Request.
JumpDownJumpDown

Awsome app

Great app easy to use and this makes it great for a pre paid debit card gift
Andrew razoAndrew razo

Terrible

After SEVERAL years of not using my Go Prepaid card due to issues with the site’s janky functionality I decided to take a shot at the mobile app. Same issues. The lack of support, customer service being clueless and the overall just app just being utterly useless (just like the website) is hilarious. I can’t believe the low-effort in technology & functionality is put into this vs Navy Federal’s main site.
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Nickybella0_oNickybella0_o
See 127 more reviews

Developer apps

Navy Federal Credit Union
Navy Federal Credit Union

Our Members are the Mission

💰 Finance

(815K)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Login credentials not working

Bug

Biometric login constantly expires

Bug

Unable to add funds to card

Bug

Inconsistent functionality across devices

Bug
✨

Requested Features

4 requests

Allow multiple card management

Feature

Add card nicknames for easier identification

Feature

Link bank account for funding, not just cards

Feature

Implement recurring/automated card reloads

Feature

FAQ

What is the Navy Federal GO Prepaid app?

The GO Prepaid app is designed to help you manage your Navy Federal GO Prepaid card. It allows you to view your card balance, transaction history, add funds, and manage your account on the go, making financial independence and convenient money management accessible.

What are the key features of the GO Prepaid app?

Key features include the ability for account owners to reload money, track and manage cardholder accounts, request additional funds, view real-time balance updates and transaction history, activate your card, update your PIN, and find nearby Navy Federal branches and ATMs.

Is there a cost to use the Navy Federal GO Prepaid app?

The provided description indicates the app is free to use. There are no mentions of subscription fees or in-app purchases for the app itself. However, standard fees associated with the GO Prepaid card may apply.

Who is the GO Prepaid card and app intended for?

The GO Prepaid card and app are designed for individuals seeking financial independence, budgeting, travel, and online purchases. They are also suitable for caregivers or teens as a secure and convenient payment method.

How do I set up a new card in the app?

To add a new card, tap 'Create Mobile Account' in the app. You will need to enter your GO Prepaid card number, specify if you are the Account Owner or Cardholder, use your mobile number as your username, and create a password. Once completed, you can start managing your account.