Neatsy Health User Reviews
Customer Experience
~ Based on 165 written reviews from the US App Store.
What users say
Summarized from real user reviews of Neatsy Health. Based on 1.1K reviews and a 4.6/5 average, it highlights the 8 positives and 6 negatives reviewers mention most about this Health & Fitness app.
Positive things
- 👍Accurate foot scanning
- 🚀Efficient foot analysis
- 💡Helpful health insights
- 👍Reliable shoe recommendations
- 🚀Fast and easy to use
- 👍Detailed foot measurements
- 💡Posture and mobility guidance
- 👍Injury prevention features
Negative things
- 🐛Inconsistent scan results
- 💰Expensive subscription
- 🔍Limited brand/model selection
- 🔍Lack of audio/visual guidance for exercises
- 🔍Unclear subscription details
- 🔍Difficult to cancel subscription
Is Neatsy Health Safe?
Neatsy Health — Remote Care appears safe based on user ratings. AppsHunter Safety Score for Neatsy Health is 92/100.
This assessment is based on 1,086 user ratings, with an App Store average of 4.6/5.
Safety Analysis
~ Based on 1,086 App Store ratings for Neatsy Health.
Is Neatsy Health Legit?
Neatsy Health — Remote Care appears to be a legitimate app. AppsHunter Legitimacy Score for Neatsy Health is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Years ago this was a great app to find what shoes would fit well. Unfortunately the shoes are a few years out of date at this point and the devs have focused on useless ai chatting rather than its actual useful features.
There is a cheap 7 days trail but, if your not careful the follow of the app takes you to some online doctor, if you press the button to look inside you get charged £19 straight away! Lucky my card blocked it! Also, they tried to take £39.99 a few days later! The cancel it was a nightmare too, they want to you contact their support team, then fill out an a long online form.
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This company uses 'dark patterns' to make it nearly impossible to cancel. They push you to sign up on their website so you can’t manage the subscription through the App Store. I tried to cancel months ago, yet they continued to charge me $295 for an app I never used once. Their support (Great Apps) refused a refund despite zero usage logs. Honestly, a simple, free YouTube video on my specific issue was 100x more helpful and didn't cost me $300. This is a total scam designed to bleed your bank account. Go to YouTube instead!
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I was charged two amounts without clear authorization, and the app experience was materially different from what was shown in the advertisement that led me to purchase. When I attempted to request a refund right away, the process was unexpectedly difficult and required unreasonable proof. Overall, this felt misleading and poorly handled.
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This ‘company’ charged me 3 times in one month, wants to charge you $35 for exercise you can get for free. Don’t be a sucker like I was.
I attempted to cancel my subscription by emailing my request to do so - per their instructions. The automated monthly charges have not stopped.
The 3D foot scan using my phone's camera is amazing. It provides an incredible level of detail about my arch type and width. Besides that, the AI insights are genuinely useful for me as a runner.
As a sneaker collector, buying online was always a gamble, that's why I find extremely useful the fit rating feature from this app. So no more guessing if new sneakers will fit or be good for my body.
I wanted to improve my overall wellness but didn't know where to start. Neatsy gave me simple, actionable exercises for my posture and mobility. The guidance is clear and tailored to my body's specific needs.
I love how this app turns something vague like "foot comfort" into concrete data. Knowing my exact arch type, width, and pronation have helped me make informed decisions in terms of what sneaker should I buy.
I hate shoe shopping, but somehow Neatsy’s precise recommendations gave me the confidence to order two pairs online. Both fit perfectly the first time. The app saved me time, money, and frustration.
This app is brilliant for catching potential issues early. It identified my slight overpronation before it became a real problem. The recommended exercises are now part of my routine to prevent future injury.
I thought the scan would be a gimmick, but the analysis was scarily accurate. It pinpointed my exact pain locations and explained why my old shoes were uncomfortable. I now recommend this app whenever I can.
The 3D foot scan using my phone's camera is amazing. It provides an incredible level of detail about my arch type and width. Besides that, the AI insights are genuinely useful for me as a runner.
I've had foot pain for ages but never knew why. In minutes, Neatsy identified my bunion tendency and high arches. The personalized exercise plan and shoe recommendations have finally given me relief.
This app didn't just recommend shoes; it analyzed my gait and pronation and gave me targeted exercises. I've struggled with shin splints for years, but now my comfort and speed have improved dramatically.
This app connected me with a great local physio based on my scan results. Between the shoe finder, the posture exercises, and the professional network, it’s a complete ecosystem for foot and mobility health.
Awesome app
I find the simple exercises as a beginner to be beneficial in assisting me in correcting years no decades no a lifetime of poor posture
Great app to assist you with exercise for your posture but a little expensive
