Neiman Marcus | Luxury Fashion User Reviews

What users say

Top reviews

Jewelry Roberto Coin

Beautiful

Easy to Navigate

This app makes finding what I am looking for very easy.

Account creation

Can’t confirm account. Keeps asking to resend link?

😍😍😍😍

👍🏻

App is really bad

App is shutting down all the time, closing when you open an item. My phone is getting really hot because of its app, screen becomes dark because of high temperature. This app is resource burner

N/M

Best store ever

Ivy

I enjoy shopping at the cosmetic dept with Ivy’s guidance. She is very professional & helpful to advise me on my skin type & the related products I ‘d better use. Ivy is the best!

App not working

App is not working lately and there’s periodic problems and can’t login

Great fashion, Web 1.0 app

The app is beyond frustrating. It constantly crashes. It doesn’t allow you to preview items or swipe to see multiple angles of the same product. I’m surprised for such a prestigious Department store it’s so behind on technology.

Margarita

I had a wonderful experience working with Margarita yesterday. She was very kind, knowledgeable, and made the whole process easy and stress-free. I truly appreciated how attentive and helpful she was from beginning to end. Her professionalism and positive attitude really stood out. I’m very happy with the service I received and would definitely recommend her to others! 🌷
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Shopping at Neiman Marcus

I don’t get to shop at NM as often as I would like to, but when I do, I love everything! The customer service has been on par with Nordstrom’s and that is saying a lot because their customer service is spectacular! Last year I bought a coat and a beautiful sweater there and some Christmas gifts. It’s one of my favorite places to shop. Everyone there was professional and friendly.
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Cannot add payment methods

I’m having a difficult time trying to add or change a patent method on my app

Love it!!!!

I always find what I need!

Outstanding customer service

I have loved NM my entire life; ive not always been able to shop there much but it has the best customer service no matter your budget; I love my San Antonio TX store! I know many of them by name and it feels very welcoming

Selection

Lovely and ease of use !!

Crashes a lot

The website crashes a lot, when looking through items one often loses the continuity of the search and everything disappears. Overall not user friendly!

Súper difícil

Cuando miro un vestido y quiero regresar a donde estaba tocó la flechita y lo q hace la app es irse hasta el principio de todossss los vestidos. Perdí muchísimo tiempo

Pricing

Hello- would prefer to see more reasonably priced product- less formal wear- though pretty to look at- not reality.

Reviews would be helpful

Would it be possible to make reviews accessible via the app so I don’t have to go on the internet?

Great Presentation and Efficacy

I really like the way products are presented, as well as the ease of use of the website. There is a great variety of merchandise, and things are often presented from multiple angles in the pictures. I only wish, however, that the descriptions were a little longer and more thorough. For example, the exact composition of fabrics and a better description of fit, such as the width of shoes. Overall, I really enjoy the site and the App.
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