Nespresso Smart User Reviews

Customer Experience

Positive experience3.2% of reviews
Neutral2.2% of reviews
Negative experience94.6% of reviews

~ Based on 464 written reviews from the US App Store.

What users say

Is Nespresso Smart Safe?

Nespresso Smart has mixed safety signals based on user ratings. AppsHunter Safety Score for Nespresso Smart is 59/100.

This assessment is based on 351 user ratings, with an App Store average of 2.9/5.

Safety Analysis

46.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
51.0% of ratings point to a risky experience

~ Based on 351 App Store ratings for Nespresso Smart.

Is Nespresso Smart Legit?

Nespresso Smart appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Nespresso Smart is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

WiFi not working

Cannot connect machine to WiFi

Unusable

Can’t even register as it says my email format is invalid

POS app

It used to work before they made changes to this app and make Nespresso smart. Now my machine doesn’t connect to the app. It’s not smart. It’s completely the opposite. It’s a POS.
Fix your dumb app!

“Smart” my left buttcheek

There is absolutely nothing smart about this app. I am completely over fighting it to do anything or make it show my machines. Why do I even need an app anyway, this is beyond absurd.

Terrible

This is the 3rd Nespresso app now that I’ve downloaded. Doesn’t pair with my Vertuo machine says the WiFi password is wrong when it isn’t. Did the whole unpairing and pairing thing. Honestly Nespresso makes great coffee and machines just horrible apps! This is extremely frustrating

The app doesn’t work.

I rarely make it past the login screen without the app force closing or encountering an unspecified error. I can’t use my machine because I need the app to run the descaling feature. This app is pretty useless in its current state.

버벅임

앱 관리가 필요합니다 앱 자체가 무거운건지 로그인부터 버벅거리네요

계정가입

계정가입 눌러도 페이지가 안뜨는데 어떻게 해야하나요

stopped working a week after I downloaded

And I’m not even sure what this app is supposed to really do. I do appreciate that I could program one type of capsule to be different than its default is. but I might not want every double espresso to be a triple.

and I finally just got open on my phone and it’s lost a connection with my machine and says start a new device. Literally one week old.
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本格的

香りが良く、カフェでもなかなか出会えないような本格的なコーヒーが家で好きな時に飲める

Overall Disappointing

Nespresso Up

WiFi?!?

Worst app ever!! Nothing working!!

REVERT BACK TO PREVIOUS SETTINGS PLEASE

Since update to TWO different apps, I can no longer pair my creatista to the app. Prior to that everything was fine. It did make descaling a bit harder (ie triggering it/knowing when it’s gonna be done) and the convenience and slickness from the previous app are gone. Kept saying my password to wifi is wrong (reason for inability to pair machine) -____- I have had the machine for almost 2 years, NO ISSUES. This is making me want to upgrade completely to a different brand.
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연결안됨

도대체 이딴걸 왜 만든건지..되지도 않음

Vertuo Next won’t connect to WiFi.

Like all the other reviews mentioned I’ve tried everything all the troubleshooting steps and the machine just will not connect.

Disconnects from machine frequently

Only had this connected for under a week but it has already disconnected and since machine is already paired I cannot reconnect it 🤦🏻‍♀️

Doesn’t pair

One app worked well with pairing, 2 apps doesn’t ,KISS principle, why change

Not impressed

Not impresssed

Garbage

Worst app on my phone, it’s inconsistent and janky and a complete joke. DO BETTER.

Just really bad

As you can see from most reviews, horrible broken process of pairing with the machine, have two of these in two homes, they are descent but app is just bad. To make the things worse, after pairing eventually successfully, devs update the app which not only breaks your login, but loses the pairing. You have to reset the machine to pair again because it says it is already paired, but it doesn’t work, 5 min of trying and just fails. Over and over. Horrible job devs!
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