Nespresso Smart Reviews: Is It Legit?

Customer Experience

Positive experience3.2% of reviews
Neutral1.9% of reviews
Negative experience94.9% of reviews

~ Based on 591 written reviews from the US App Store.

What users say about Nespresso Smart

Is Nespresso Smart Safe?

Nespresso Smart has mixed safety signals based on user ratings. AppsHunter Safety Score for Nespresso Smart is 67/100.

This assessment is based on 694 user ratings, with an App Store average of 3.4/5.

Safety Analysis

58.5% of ratings point to a safe experience
1.5% of ratings suggest some concerns
40.0% of ratings point to a risky experience

~ Based on 662 App Store ratings for Nespresso Smart.

Is Nespresso Smart Legit?

Nespresso Smart appears to be a legitimate app. AppsHunter Legitimacy Score for Nespresso Smart is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Surprisingly awful, just like the coffee maker

Stopped working completely. Can’t even open the app anymore. The coffee maker is garbage and it looks competent next to this app. I would give it a no stars if I could

Not great for 2 machines in two places?

I have two machines on two networks in two apartments. The app doesn’t really manage that very well at all otherwise, I like that it’s simplifies the routine maintenance.

Worthless

I downloaded the app, opened it, and was met with an error message. “Oops. Something happened. Please try again.” Followed by a “retry” button.
I tap the button, the error message disappears, and reappears. I delete the app, redownload it, and repeat the process.
This is beyond worthless.

Doesn’t work on latest iPhone latest iOS

Doesn’t work on latest iPhone latest iOS

Broken app

Login not working at all

Utterly pointless

This app is utterly pointless I’m unable to connect to vertuo next, tried using the help line very polite but of no use. Reading through other reviews looks like I have to change my router settings. Not prepared to do this so will probably end up deleting the app

App never works

This app is garbage, never works, now won’t even open.

Oops

Nach dem Starten erscheint nur ein Oops und ein retry Button. Hab schon alles versucht - keine Chance. Peinlich für Nespresso.

DOES NOT WORK

As soon as Nespresso updated their app and forced users to use 2 different apps, I could no longer connect to my machine. It will not pair with my vertuo next, and so I have no support for descaling etc. Funnily enough, the other app that enables users to order more coffee, works perfectly, however the app we need to maintain our machines, does not. Is this a forced redundancy on Nespresso’s part? Do they just want us to upgrade our machines after just 3 years of usage? Very unimpressed.
Show more

Password

I’m constantly having to change my password because the app won’t allow me to log in. I know the password I’m entering is correct and still receive an error.

Update breaks the connection

Like I said. Doesn’t connect anymore no matter what you do. Resetting doesn’t help and neither does turning on/off Bluetooth or deleting the previously paired device. 🤬🤯

ログインできない

ネスプレッソHPとネスプレッソストアのアプリではログインできるのに、このアプリではパスワードが正しくないと表示される。
同じID、パスワードなのてなぜこのアプリではログインできないのか不明
総じてゴミ

App não abre

Aparece erro e não abre

Literal trash

The app is literal trash. My machine never stays connected/paired but then requires a reset/re-pair when I try to connect it. It’s so off putting I may just switch my entire coffee machine.

The app does now work

The app is not doing what its supposed to do please fix it

Pointless Unstable App

I have had to delete and reinstall the app every time I use it. Perhaps just stick to making quality machines and forgo the lure of being in the Smart device market.

Can’t even log in

Old app quit working so I was forced to download the new app. I have had an account for years won’t let me log in or change password. Message just says “ something went wrong try again”.

I don’t want a smart app. I just want to order coffee

I hate this new version. I do not want to connect my machine to Nespresso. All I want to do is order my coffee. What a waste of time and invasion of privacy

Was ist das denn?

Ich erhalte ständig die Meldung:

„Oops Something happened. Please try again.”

Ist etwas doof, wenn ich für 200€ einen Barista Milchaufschäumer habe und dann auf die App angewiesen bin, da ich sonst die Rezepte des Gerätes nicht updaten kann. Aktuell habe ich nur Iced-Rezepte und bekomme nicht einmal einen Warmen Milchschaum hin.
Show more

起動できない

oops something happenedで起動できず。 ネスプレッソ バリスタのレシピ入れ替えられなくなった。