Quick initial visit but technology problems are significant
They got me in for my initial visit quickly which I appreciate but then follow through was difficult. There was a glitch with getting the visit notes and orders to upload. It took from Jan. 9 to Jan. 22 to resolve it. I like that there is a coach I can meet with for support and some of the agents in the app were very responsive. If it hadn’t been for this serious technology glitch, I’d give them five stars. I finally got the documents I needed but this took way too long. I hope the user experience is better from here on out.
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Only for Headaches. Not worth monthly subscription
If you have migraines, this app can help. My experience was very cookie cutter. I explained all the neurological symptoms I’ve been having, but the doctor kept asking leading questions about migraines. If you have straightforward headaches, maybe they’re a fit. But if you’re dealing with broader neurological issues or need a provider who truly investigates beyond the surface, my experience says: look elsewhere. I walked away without answers and without feeling heard.
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Worth MORE rather then a travesty of economical feature
Full disclosure: a have a refractory ( nothing works) unbearable incurable unremitting migraine condition. Another reviewer called neura “a money grab” having experienced true full-fledged “ money grabs,”well, let’s just say that what they describes in that review was for me was for and receive what the author of that review wrote. THIS.
I pay but use it well. I use and make use of two expert coaching lessons each month ,which I avail myself of. Those sessions are excellent. In more than one occasion staff were worried about me. They reached out extra to be sure I was ok..I know. Unheard
Of.
They work with you, not against you they are a seamless team. I have received many extras, discounts supplies and Servuces, all trying
to make things right I worked in all these roles.they communicate well. Good leadership. Get impossible-to-appprove meds on my awful
Insurance in my bourse within 48 hours.,
This service is no joke. Good to the bone.
M
I pay but use it well. I use and make use of two expert coaching lessons each month ,which I avail myself of. Those sessions are excellent. In more than one occasion staff were worried about me. They reached out extra to be sure I was ok..I know. Unheard
Of.
They work with you, not against you they are a seamless team. I have received many extras, discounts supplies and Servuces, all trying
to make things right I worked in all these roles.they communicate well. Good leadership. Get impossible-to-appprove meds on my awful
Insurance in my bourse within 48 hours.,
This service is no joke. Good to the bone.
M
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Money grab
I been subscribed on and off for over a year now. My refill for some reason expired. After rejoining and requesting a refill. Frankie Dennison told me that I needed to schedule a follow up visit which I did immediately. I plead for the refill and they stated by next day afternoon I would have an update. Never got an update and my wife ended up with another SEIZURE. I payed them $200 to do my refill in subscription and the appointment just to end up in the er spending thousands. If am you don’t waste your money here. Go in person instead
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There isn’t a single neurologist
Not a single neurologist available for appointment on the app, not even joking you can’t find this out until after you pay. And there’s no option to cancel paying
