Neuron E Reviews: Is It Legit?

Customer Experience

Positive experience45.2% of reviews
Neutral6.2% of reviews
Negative experience48.6% of reviews

~ Based on 535 written reviews from the US App Store.

Is Neuron E Safe?

Neuron E-scooters and E-bikes appears safe based on user ratings. AppsHunter Safety Score for Neuron E is 97/100.

This assessment is based on 2,811 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 2,809 App Store ratings for Neuron E.

Is Neuron E Legit?

Neuron E-scooters and E-bikes appears to be a legitimate app. AppsHunter Legitimacy Score for Neuron E is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Jolly good

67

super upset

the scooter was stuck and it charged my card...clearly it was faulty

Garbage app

App was super slow and unresponsive. Scooter would not unlock and yet still got charged $20. Trash and I will never use again. Walking is easier!

Parking spot

Got charged 81 $ for riding the bike for 5mins. Found a parking spot on the map but it would not let me end the trip. I made a formal complaint and later hot charged yet they have not addressed my complaint. Quite unfortunate and appalling.

Horrible experience

Worst time ever. Scooter was bad, locked me out of where I needed to go and had to push to get back with NO WARNING..
cost $5 waste of money

Superb

Fantastic

Traveller

Great way to get around a flat city like Adelaide when you dont have the time to walk everywhere

Could’ve been cheaper

Could’ve been cheaper

Don’t work no refund

Hopped on two today and still had walk 20km there and back, leaches

Perfect

Couldn’t be happier

Outdated

We spent 90 mins following the app as it guided us to scooter locations. But no scooters available. They must have pulled out of the city and not provided notice on their app.

Awesome deals!

Finally!! Pricing that’s fair and reasonable!!! Love it!.. and there’s always more scooters than lime and the helmets actually fit too!

Helmet not detected

Good but wouldn’t detect helmet

No group ride

I love these scooters but I hate the beeping when they are moving. Also there is no option for a group ride on the app. I had to make a new account and when I would Google how to do a group ride they would all give me outdated responses. Please fix immediately cause this was such a hassle.

Not good in Saskatoon

Scooters are sparse, have to walk a few blocks. When you find one , it probably won’t work. Uber or Lyft is cheaper than riding.

Not bad

Could be faster but other than that it great!

Price too high

Too expensive

Terrible service

Worst service ever, they will scam you and continue to renew your pass without any prompts or confirmation. Scam company. Do not ever give these scammers your information

Overpriced, slow and terrible quality

Will not be surprised if taking away the $14 weekly subscription eliminates 1/4 of your customers as that’s the only reason I, and everyone I know used neuron, scooters have terrible quality, breaks hardly work and are crazy slow

Terrible experience

They r so scammy, it kept glitching and saying that i wasnt in a parking space when i tried to end my ride, i made sure i definitely was.