No group ride
I love these scooters but I hate the beeping when they are moving. Also there is no option for a group ride on the app. I had to make a new account and when I would Google how to do a group ride they would all give me outdated responses. Please fix immediately cause this was such a hassle.
Not good in Saskatoon
Scooters are sparse, have to walk a few blocks. When you find one , it probably won’t work. Uber or Lyft is cheaper than riding.
Not bad
Could be faster but other than that it great!
Price too high
Too expensive
Terrible service
Worst service ever, they will scam you and continue to renew your pass without any prompts or confirmation. Scam company. Do not ever give these scammers your information
Overpriced, slow and terrible quality
Will not be surprised if taking away the $14 weekly subscription eliminates 1/4 of your customers as that’s the only reason I, and everyone I know used neuron, scooters have terrible quality, breaks hardly work and are crazy slow
Terrible experience
They r so scammy, it kept glitching and saying that i wasnt in a parking space when i tried to end my ride, i made sure i definitely was.
Fun
So fun so easy
Terrible and broken service.
Ruined my day with my daughter. Constant app failures. Unreliable service. Should not be allowed to have monopolies in cities.
It’s data theft!
Over charges expected!
Don’t use!
Bait and switch tactics to a similar brands app and it’s the same company.
Don’t say I didn’t warn you.
Don’t use!
Bait and switch tactics to a similar brands app and it’s the same company.
Don’t say I didn’t warn you.
Loved the trip but helmet clip couldnt be slotted back in the helmet return due to it being broken.
Loved the trip but helmet clip couldnt be slotted back in the helmet return due to it being broken.
Too much for my chinese guy
One dollar a minute
Missing Helmet
There was no helmet when I started the ride, I hope I dont incur a replacement fee
It’s fine
Once you’re in and set up, it’s good. But both times I’ve used it I’ve had to spend 10-20 extra minutes ending my ride over and over. Often requires help from an agent. Meaning I’m charged for more time than I was actually riding. I wish it wasn’t as expensive.
The scooters work well though and it’s a fun way to get around.
The scooters work well though and it’s a fun way to get around.
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Smooth and well maintained
It was happy riding moment
Good and reliable
Way better than Bird!!!
WEEEEEEEE
WOOOOOOOO
No customer support
The helmet wouldn’t unlock so I cancelled the ride. But then it said no helmet detected and that I would be charged $50 for it, while also charging me for the ride that I didn’t take. I went to customer service in the app. After dealing with a really basic AI that didn’t understand the problem for 10 minutes, I finally got onto a human who refunded the ride. But it took 30 minutes for them to give a clear confirmation as to whether I would be charged $50 for the helmet (which was still attached to the scooter). Huge waste of time for nothing.
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Says no riding well in a riding zone
Took my money and didn’t let me ride
I was stranded lol
Dropped a work truck off for service and had no ride lucky to find a scooter on my walk was so helpful
