Can’t Even Log In
The app won’t even let me log into my New Seasons Market account. I try to log in and it tells me the password is incorrect. Same password works just fine going through a web browser.
Garbage app
High end store like N Seas… you’d expect a better mobile app. Nope. I was going to drop $100 on a delivery order… I loaded up my cart, then realized there was no “buy now option”. I finally figured out the obscure click at the top of main page where you have to choose “delivery, pick up, or in-store shopping” who the heck needs to place an order then go inside the store to pick up btw? At that point I’ll shop myself. My main frustration is that I apparently built my order with the “in store” option. I could NOT change that to delivery. I tried texting chat help about it and wow! What a mess. To hit “send” for a chat message involved trying to not hit a giant X hovering over the send button. The X would close you out of the chat. This WHOLE APP SUUUUUUCKKKKSSSS
Show more
Glitched!
Wasted time!
Nice work!!!
Really good app. I have been using it to place orders for pickup. The team brings everything out for me when I arrive. Also there’s lots of photos on the app which is a nice aesthetic touch
Unstable & Frustrating
When scrolling to shop, it will constantly glitch then take you all the way back to the top of the section you were browsing. Happens all the time, especially the Weekly Ad section. NSM doesn’t seem concerned that their shopping experience is less than useful. I can say it’s been so frustrating at times I’ve stopped shopping and gone to another store.
Show more
