Newk's Eatery User Reviews

Newk's Eatery
Newk's Eatery
Newk's Franchise Company, LLC

Customer Experience

Positive experience53.7% of reviews
Neutral7.5% of reviews
Negative experience38.8% of reviews

~ Based on 214 written reviews from the US App Store.

What users say

Is Newk's Eatery Safe?

Newk's Eatery appears safe based on user ratings. AppsHunter Safety Score for Newk's Eatery is 97/100.

This assessment is based on 34,873 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 34,565 App Store ratings for Newk's Eatery.

Is Newk's Eatery Legit?

Newk's Eatery appears to be a legitimate app. AppsHunter Legitimacy Score for Newk's Eatery is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Yum!

Always amazing

App issues

The app was giving me issues as I was trying to enter my phone number and email and it kept saying they already had the info so I had to change it to another person‘s email and phone number to get my order to send through

So good😛😛😛😛

I love the food and it it so clean and the drinks are so good to!!!

Newks Favorite Customer

I love their pepperoni pizza with the little flakes on it. I eat it twice a week and firmly believe it’s the best pizza around. I love you Newks pizza 💙

The best

Simply the best option for high quality, quick service and reasonable pricing!

Every dish we have ordered has been delicious, from the regular Caesar salad to the French onion dip sandwich. We never order Newk’s without a slice of Strawberry Cake to top it all off.

Service bad

Went to Newks n Frisco and even though there was a line at register, employee left to fill orders without telling anyone!

Can’t modify sandwich

Can’t modify sandwich. Fix it

Changes!

Changed the menu again and the cost is so high now!!

Lags

Lags and had to redo order 4 times

Newks

Yummy stuff

Bring Back Shrimp/Avocado Salad

I went into the app to order my favorite shrimp and avocado salad & it’s gone:(

Points aren’t worth it

I’ve spent nearly $200 in the app and I still don’t have enough points to redeem even a brownie. If I spent that much money in any other food app I would’ve received like 3 free meals by now- to make things worse the one and only reward I have unlocked doesn’t even work for the Newk’s in my area. So even if I wanted to use them I cant
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Great food and mobile app

Food is great and their mobile app is surprisingly smooth

Great food!

Always have the freshest food and healthy options.

Not user friendly

Slow to respond. Updating profile very difficult. Hope it improves

Great Customer Service

Always great service

App no longer responding

Even ran the most recent update and still can’t add my last receipt to get the points. Clicking contact us also does not respond. Try to bring up website and it launches the app. Help!! Last visit on 03/01/2026.

Slow and buggy; previous account was deleted

It’s just trash. Give it a few more updates. Give me my account back.

Extremely clunky but functional

Pretty much all fast food apps are terrible and this one's not that much worse than most of them. But all I want to be able to do is walk into a restaurant, get a table number, and reorder what I had last time.

There's no easy way to do that. If you try to reorder, you can't do the table number thing. So you have to go find a table number and then put in every little detail into the order every single time.
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Love Oxford Newk’s

Always good service and great food!!