NewMindStart User Reviews

Name: NewMindStart
Rating: 3.8 (111 reviews)

NewMindStart

Performance EdTech LLC

📚 Education

💪 Health & Fitness

Customer Experience

Positive experience23.9% of reviews

Neutral0.0% of reviews

Negative experience76.1% of reviews

~ Based on 113 written reviews from the US App Store.

Is NewMindStart Safe?

NewMindStart appears mostly safe based on user ratings. AppsHunter Safety Score for NewMindStart is 75/100.

This assessment is based on 111 user ratings, with an App Store average of 3.8/5.

Safety Analysis

71.2% of ratings point to a safe experience

0.0% of ratings suggest some concerns

28.8% of ratings point to a risky experience

~ Based on 111 App Store ratings for NewMindStart.

Is NewMindStart Legit?

NewMindStart appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NewMindStart is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App only works if you pay extra

You must pay to access your already purchased courses in the App. Ridiculous!

Skromphcat

8 days ago

Response from developer

Hi there, Thank you for your feedback. We understand how confusing this can feel. The mobile app is currently designed as a companion space for members with an active subscription, which is why access to the app requires an active subscription. If you’ve purchased an individual course, you still have full lifetime access to it through the website — nothing is taken away from your purchase. The web platform is compatible with both desktop and mobile browsers. We truly appreciate you being part of our community and hope the course content brings you real value. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart

I highly recommend!

I really like this app. The price is great and I have easy access to a lot of classes/ videos that are a good fit for me. I like the Vagal Nerve Reset program, one on constipation, pelvic floor, and I’m just now about to dive in neuro reset videos for kids with neuro issues/ adhd, needing help calming the nervous system. And I see lots of those. Sometimes I have some problems with the videos such as when I pause it for some reason the screen may lock up and I have to get off the app and back on it. I always use my iPhone. I don’t do any “spiritual” education ones bc I am a believer in Jesus and the Bible is my spiritual education source. I’m also interested in the Qi Gong lessons. Hopefully they offer some that are not too “spiritual-y” for my taste. The first one I did was not, thankfully.

fgffgfrgxs

10 days ago

Response from developer

Hi there, Thank you so much for sharing your feedback! We are happy to hear that you are enjoying our platform, and we will continue working on improving the app experience. Best regards, Customer Support Team at NewMindStart

Scam!!! Don’t sign up!

They get you on a trial and when you cancel in the trial period, it doesn’t actually cancel. I even took a screenshot of the cancellation and months after realising I was still being charged I find the screenshot is just blank on the top half ( as if I’d take a screenshot of that!) so now I’ve cancelled again! Do not make my mistake!

Sachelled

25 days ago

Response from developer

Hi there, Thank you for your review. For any assistance with your concern, please feel free to contact our Support Team via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart

Scammers!!

Paid the $1 promotion then cancelled my subscription two days later even though the promotional period was seven days. They still try to charge my credit card $39 at the end of the seven days even though I had cancelled my subscription. They just tried to charge my credit card again for the second time.
Don’t waste your time!

Teiaquinn111

a month ago

Response from developer

Hi there, We appreciate your feedback, and we apologize for any confusion caused. Please note that the terms of the free trial and the subscription are provided during the purchase process and included in the confirmation email sent upon completion of the purchase. If any assistance with our platform is required, please contact our Support Team via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart

IT’S A SCAM!!

BE CAREFUL!

I signed up for a $1 course and was later charged $39 USD for a subscription I didn’t intend to keep. I never used the app after purchasing the course. Support canceled the subscription but refused to refund the charge, offering lifetime access instead. I declined and asked for a refund, but they stopped responding.

Make sure you read the fine print before paying the $1.

lchlyk

a month ago

Response from developer

Hi there, Thank you for your feedback. We apologize for any inconvenience caused. Please note that the information about the free trial and subscription terms is provided during the purchase process and is also reflected in the confirmation email sent upon completion of the purchase. We apologize if there was any delay in our communication. Please contact our Support Team, and we will make sure to assist you promptly. Best regards, Customer Support Team at NewMindStart

Scam!

You pay a little money for a set that will help, then a few days later they charge $20, and if you don’t pay you lose access to the items you paid for initially. Lovely. Devs, don’t talk to me.

Soyoucanthrowmetothewolves

a month ago

Response from developer

Hi there, Thank you for your feedback. We apologize for any confusion caused. We'd like to clarify that purchasing an individual course grants lifetime access to that course, without any additional payments and regardless of the subscription. In case you require any assistance accessing your purchased course, please reach out to our Support Team via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. We will be glad to help. Best regards, Customer Support Team at NewMindStart

Fraud Scam beware

They are thief. They trick to sign one time trial for a dollar and then your card will be charged for 72cad.
This company is a scam!! The customer service manager MARIA who is to assist you is inhuman.
Don’t waste your time with these people! Thieves they are

Pallavi2404

a month ago

Terrible app/Scam behavior

I saw an ad for healing if diastasis recti for $1 and decided to pay. Completely forgot about it till I was charged $33 the following week (it was only later I noticed at the end of the $1 confirmation email they mentioned subscription).

If you are not a scam why include such important information at the last bit of the message? Why would you also refuse to refund after reaching out on the same day (few hours after I got debited) and it was clear I hadn’t even used the app. If your app was so amazing why would you refuse to refund if people do not get value for the money or if they are not using it.

Only download the app if you are looking to part with your money. I’m glad my bank was able to get my money back. I was it was possible to submit a zero star.

Spring in Jannah

a month ago

Response from developer

Hi there, Thank you for your feedback. We apologize for any confusion caused. Please note that the free trial and the subscription terms are presented during the purchase process and included in the confirmation email sent upon completion of the purchase. In case you require any assistance with our platform, please feel free to reach out to us via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart

Subscription Scam

STOP! SCAM. Do not purchase even for $1. Hidden Subscription fee after only a week with no refund even if you didn’t use the product.

Underdog93

a month ago

Response from developer

Hi there, Thank you for sharing your feedback. We'd like to clarify that the free trial and the subscription terms are provided during the purchase process as well as included in the confirmation email sent upon completion of the purchase. If any assistance with our platform is required, please feel free to reach out to us via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart

Do not download

This app has made numerous attempts at deduct $39 USD from my account. I will be reporting the app to my bank and app. Mind you , I made no purchase

shaaghna

a month ago

Response from developer

SCAM - Be Careful of Tricky Payment

I clicked through adv for 1-dollar course. The ad is designed to trick you by a 3 days trial ending with $39 subscription. The line about free trial and subscription in checkout designed using small font and no emphasis at all .. very easy to miss.
Cancellation is difficult and, of course, no refund policy.

The while thing is designed to scam you.

content:
Poor quality, dubbed, videos are long and boring. I couldn’t complete a single video.

Support:
Not helpful, they are well trained about the scam framework to respond with screenshots to tell you the free trial and subscription actually were on the checkout page.

Eiyad.Z

a month ago

Response from developer

Hi there, Thank you for your feedback. We are sorry to hear that your experience on our platform did not meet your expectations. Please note that the free trial and the subscription terms are presented during the purchase process and included in the confirmation email sent upon completion of the purchase. The subscription can be canceled at any moment in the personal account settings. In case you have any remaining concerns or additional questions, please feel free to reach out to us via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart

Complete scam

Same as every other review - thought I’d try a new discounted course - then wham a few days later charged a subscription that I never signed up for - reported to my bank as a scam - they shouldn’t be allowed to operate like this -
The free trial subscriptions are not presented during purchase.
There replies are bulls*** as they never make it clear there asking for a subscription
Apple should investigate

Dacumi

a month ago

Response from developer

Scam

This app and developer are misleading and will not offer a refund after the 3 day trial. The advertisement says $1 for lifetime access, and that you have two weeks to get a refund. The $1 is only for three day trial, and then they charge you offering no refund. Do not fall for this scam.

mixmastrmac

2 months ago

Response from developer

Hi there, Thank you for your feedback. We apologize for any confusion caused. Please note that purchasing an individual course grants lifetime access to that course, without any additional payments and regardless of the subscription. Additionally, the 14-day refund guarantee period applies to individual course purchases only. As outlined in our terms, subscription payments are non-refundable. We'd also like to clarify that the subscription terms, including the free trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. In case you have any remaining concerns or additional questions, please feel free to contact us via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart

Scammy

Tricks you into getting a $1 trial and will keep charging you after with no refunds after cancelling immediately.

Hovlandleah

2 months ago

STAY AWAY FROM THIS COMPANY!! SCAMMER

I never committed anything with this app in the beginning but later receive a bill of $56.29 from them.
I remember downloaded it and opened to see what inside. Never committed anything because I am very careful with purchasing app.
It is also not showing on my phone’s subcriptions list. But charging monthly?
STAY AWAY
THIS APP IS SCAMMER
I WILL REPORT THIS TO APPLE STORE AND THE BANK

Mc dkfi

2 months ago

Response from developer

Hi there, We appreciate your feedback, and we apologize for any confusion caused. We'd like to clarify that the free trial and the subscription terms are provided during the purchase process as well as included in the confirmation email sent upon completion of the purchase. In case you require any assistance with our platform, please feel free to reach out to us via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart

SCAM!! THEY STEAL YOUR MONEY!

I cancelled my subscription and they still charged me. Almost scam like. Don’t get this app. There are a plethora of others you can use.

Mike S. Hardaway

2 months ago

Swindlers. Praying on people with pain. Disgusting.

Lucky I read the app reviews and didn’t get scammed out of $39 after 3 days. They got me for $1 and wasted a bunch of my time. I didn’t even get to try it as I was infuriated by the system to fleece you vs their want to help you. Just awful.

Tentsy

2 months ago

Response from developer

Hi there, We understand your concerns and appreciate your feedback. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. Subscription management (including cancellation) is handled through your account on our website, since payments are processed via our secure web platform rather than directly through the App Store. The option to cancel is available inside your account settings under the subscription section. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart

Don’t fall for this! They will sneakily charge you extra!

They sell you a course for cheap and then tack on a “free 7 day trial of a subscription” that they write in small font underneath. And there is NO EMAIL RECEIPT (!!) when they charge you for the “renewed” subscription you never even signed up for. I’m pretty sure this is illegal and I’m taking it to my credit card company to dispute because they won’t refund me anything for the subscription. They boast 14 day refund but it excludes subscription which they charge you in secret, it’s for the $1 course only. Don’t do business with this company they will screw you

AmandaGC2020

2 months ago

Response from developer

DO NOT PURCHASE!!!!

Very scammy behaviour, gave a $1 “lifetime” offer then proceeded to charge me $39 on separate occasions due to “fine print” details and the subscription cannot be cancelled in the app for some reason, you have to email them.

Totem145

2 months ago

It’s a Scam

Pls don’t use this app. Even after canceling the app, they charged me and they said that they can issue me with a refund. Waste of money. I’m going on all social media to make sure no one uses this scam

H29 Arena