Swindlers. Praying on people with pain. Disgusting.
Response from developer
Hi there, We understand your concerns and appreciate your feedback. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. Subscription management (including cancellation) is handled through your account on our website, since payments are processed via our secure web platform rather than directly through the App Store. The option to cancel is available inside your account settings under the subscription section. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Don’t fall for this! They will sneakily charge you extra!
Response from developer
Hi there, We understand your concerns and appreciate your feedback. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. Subscription management (including cancellation) is handled through your account on our website, since payments are processed via our secure web platform rather than directly through the App Store. The option to cancel is available inside your account settings under the subscription section. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Dooped
The courses I got it for provided no course materials so I’m even struggling to do it at all. Waste of $40!
Response from developer
Hi there, Thank you for your feedback. We are sorry to hear that your experience on our platform did not meet your expectations. Please note that, as outlined in our terms, subscription payments are non-refundable. For any assistance with your purchased course, please contact our Support Team via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. We will gladly look into this. Best regards, Customer Support Team at NewMindStart
Made it impossible to cancel
Response from developer
Hi there, We understand your concerns and appreciate your feedback. The mobile app is currently designed as a companion space for members with an active subscription, which is why access to the app requires an active subscription. If you’ve purchased an individual course, you still have full lifetime access to it through the website — nothing is taken away from your purchase. The web platform is compatible with both desktop and mobile browsers. Subscription management (including cancellation) is handled through your account on our website, since payments are processed via our secure web platform rather than directly through the App Store. The option to cancel is available inside your account settings under the subscription section. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Don’t waste your money
No benefit of this App
Response from developer
Hi there, We understand your concerns and appreciate your feedback. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. Subscription management (including cancellation) is handled through your account on our website, since payments are processed via our secure web platform rather than directly through the App Store. The option to cancel is available inside your account settings under the subscription section. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Too hard to cancel
The content itself is actually great so it’s a shame that they wouldn’t refund me from their own issue.
Response from developer
Hi there, We understand your concerns and appreciate your feedback. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. Subscription management (including cancellation) is handled through your account on our website, since payments are processed via our secure web platform rather than directly through the App Store. The option to cancel is available inside your account settings under the subscription section. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Untrustworthy
Response from developer
Hi there, We’re sorry if the cancellation process felt unclear. Subscription management (including cancellation) is handled through your account on our website, since payments are processed via our secure web platform rather than directly through the App Store. This means subscriptions need to be managed from the same place where they were activated. The option to cancel is available inside your account settings under the subscription section. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Bait & Switch
Response from developer
Hi there, We understand your concerns and appreciate your feedback. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. Subscription management (including cancellation) is handled through your account on our website, since payments are processed via our secure web platform rather than directly through the App Store. The option to cancel is available inside your account settings under the subscription section. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
SCAM
The ad that leads you to sign up and make a purchase shows a price of $1; nowhere does it mention that you’ll be charged $39 later on. Then, inside the app, you have to keep making purchases because everything costs money. It’s a rip-off. Give me my money back.
Response from developer
Hi there, We understand your concerns and appreciate your feedback. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process and included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. Subscription management (including cancellation) is handled through your account on our website, since payments are processed via our secure web platform rather than directly through the App Store. This means subscriptions need to be managed from the same place where they were activated. The option to cancel is available inside your account settings under the subscription section. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Manipulative and broken app preying on your desire to self improve
Won’t allow me to cancel
Response from developer
Hi there, We appreciate your review, and we apologize for any inconvenience caused. If you require any assistance managing your subscription, please feel free to contact our Support Team via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. We will be happy to help. Best regards, Customer Support Team at NewMindStart
Opt out required!
Response from developer
Hi there, We appreciate your feedback, and we apologize for any confusion caused. Please note that the free trial and the subscription terms are provided during the purchase process as well as included in the confirmation email sent upon completion of the purchase. The subscription can be canceled at any time in the personal account settings. If you have any additional questions or need any assistance managing your subscription, please feel free to contact our Support Team via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Misleading ads
The subscription terms were not sufficiently clear or prominent at the time of purchase, and I did not knowingly consent to a recurring charge. As soon as I noticed the charge, I contacted customer support and requested cancellation and a refund.
While the subscription was cancelled, the company refused to refund the amount charged, citing their non-refundable policy, despite the lack of informed consent.
I recommend being extremely cautious with promotional offers that include automatic subscriptions.
Horrible
Be Aware!
The worst part was cancelling the subscription. Question after question, step after step, and on top of that, I had to confirm my email just to unsubscribe. This is an educational platform — you need to be more careful and transparent in how you operate it.
Response from developer
Hi there, Thank you so much for your review. The subscription terms, including the 7-day trial and the auto-renewal process, are proclaimed during the purchase process as well as included in the confirmation email sent to all customers. These details are provided to ensure transparency and clarity regarding the services offered. We appreciate your feedback and will continue working to improve the quality of the service we provide. In case you have any additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Shady App
Response from developer
Hi there, Thank you for sharing your feedback. We are sorry to hear that your experience on our platform did not meet your expectations. Please note that the free trial and the subscription terms are provided during the purchase process as well as included in the confirmation email sent upon completion of the purchase. If you require any assistance managing your subscription, please feel free to contact our Support Team via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Fraud
Read this before purchasing.
Response from developer
Hi there, Thank you for your feedback. We apologize for any confusion caused. We'd like to clarify that the free trial and the subscription terms are presented during the purchase process and included in the confirmation email sent upon completion of the purchase. If you have any additional questions, please feel free to contact our Support Team via email at hello@newmindstart.com or WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
Ripoff
Terrible
Response from developer
Hi there, Thank you for your feedback. We understand that situations like this can feel frustrating. If you experienced any issues with access or billing, we truly want to review your case and help resolve it as quickly as possible. If you have any remaining concerns or additional questions, please feel free to reach out to our Support Team via email at hello@newmindstart.com or via WhatsApp at https://wa.me/19292351304. Best regards, Customer Support Team at NewMindStart
