Change it back
Most recent update keeps notification count atop the widget even after checking
Sucks
The app won’t open. It keeps saying “Retry”
Working dead slow
Very bad app keep loading loading Working dead slow
Onboarding issues
This app has been real headache and I’m trying to onboard on this app but keeps saying store not found and have contacted support on it but keeps giving vague instructions and not really helping my issues on this app. I hope I can finally login in to this app and find a really helpful not vague solution to this problem.
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Technical Difficulties
My app has been utterly refusing to open. I haven’t been able to access anything or even see the messages my team members have posted. I’ve deleted and redownloaded, restarted my phone, turned it off/on again, everything I can think of. It won’t go past the “user error - check your parameters and/or request body” screen and doesn’t give me any other information. I am so intensely frustrated as I’ve been sick today and just wanted to call out. I haven’t been able to contact anyone from my store or anyone who I can speak to about calling out. Please fix this!!
Update: It fixed itself for a week or so but now it’s stuck on the white loading screen. This is possibly the worst app I’ve ever used for work.
Update: It fixed itself for a week or so but now it’s stuck on the white loading screen. This is possibly the worst app I’ve ever used for work.
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Response from developer
An app like ours needs to be reliable and fast to be useful...and usually it is! I am sorry to hear about both of your bad experiences. We continuously monitor for issues with the app and fix them as fast we can, and in fact we just released a fix for some of the issues you might have experienced. Please give the app another try, and if it is still not working, reach out to our tech support team. Thanks so much for your patience and time.
