NH E User Reviews
Customer Experience
~ Based on 125 written reviews from the US App Store.
What users say
Summarized from real user reviews of NH E. Based on 391 reviews and a 1.2/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Functional app
- 🔒Able to view account info
- 🚀Improved from previous version
Negative things
- 🐛Crashes when trying to make changes
- 🐛Login issues
- 🐛Unreliable, buggy performance
- 🐛Inability to complete basic tasks
Is NH E Safe?
NH E-ZPass does not appear safe based on available data. AppsHunter Safety Score for NH E is 26/100.
This assessment is based on 391 user ratings, with an App Store average of 1.2/5.
Safety Analysis
~ Based on 374 App Store ratings for NH E.
Is NH E Legit?
NH E-ZPass appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NH E is 73/100.
Based on 73 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
As a professional software developer with over 30 years of development, the mobile app is one of the worst I have seen.
This app works so much better than using the website through my phone. It's just a little slow. Using the browser with a laptop is very inconvenient so this app is great for convenience sake.
…..but I keep on trying. After my 7th failed attempt to pay a toll…..now with additional fees I am throwing in the towel. The website also is useless. I really don’t understand how they can seriously call the app: EZ-Pay, it is the furthest from that. One would likely think that this is designed to not work so there can be additional fees added on. I guess I will need to take a couple hours and go into work late or out at lunch. Work is an hour from the payment office which fortunately works exceptionally well, especially if you remember to be nice to the people in the office- remember-they didn’t make the horrible app or website!
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This App is garbage. If I could give it negative stars I would. All it does is crash.
Horrible app if I could leave a negative star I would you add money it charges you oh and do not bother trying to use this app it sucks worst app I’ve ever used worse than the fake slots apps that say you can make money this one just takes it. Good luck
This app is useless. Only allows you to get a transponder and not pay a bill. It’s just as bad as their website. Do better EZ pass NH
The website is barely more usable than the app, which isn’t usable at all.
USELESS. I’ve tried paying my tolls by the website QR code and won’t let me select travel dates. I tried to download the app in hopes I could pay here and they’re just trying to get me to buy a transponder and won’t let me go further unless I do. LAST TIME IM TRAVELING THROUGH NH
This app does not work. It won’t allow me to make an account, and the website won’t allow me to put my payment information.
It’s been this way for years, and both the app and mobile website are useless. The only way to do anything is to log into a computer. Complete lack of support.
The app makes it impossible to pay the tolls. Everytime you try to put your card info in the app crashes. Extremely frustrating and useless.
Crashes instantly after you input any information
The app is completely useless. The website is also pretty useless so I guess I shouldn’t be surprised but they need to find a way to make it easier to pay our tolls. I have had the app downloaded for 10 mins and it has crashed 8 times while trying to enter card info. The whole reason i downloaded the app is because the website isn’t compatible with my mobile devices (I.e. it won’t log me in despite correct login info). Make it make sense!
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Every time I try to add my new debit card in the app it crashes and I have to restart it and try again. I feel pretty much the same about NH EZ Pass as ward expressed in a review for this app 2 years ago.
Crashes constantly, essentially useless
This app is pure trash, just useless. It would be very convenient to be able to have this as a functional app, but it’s not. This app, at best is a waste of space on your phone.
App is always closing out, doesn’t load account info, won’t let you add funds, change any info and once you use the app it tells you your use name /password combo is always wrong when logging in from an internet browser.
I was surprised to see so many negative reviews. I recently downloaded the app and have had no issues whatsoever. Works like a charm. Nice clean user interface. It’s made my life easier.
Functional and simple to use. It’s good to see E-ZPass put some effort into their product and caught up with the 21st Century :)
Works extremely slow and it took me forever to actually log in for some reason
