NICE DIGI User Reviews

Customer Experience

Positive experience22.2% of reviews
Neutral11.1% of reviews
Negative experience66.7% of reviews

~ Based on 27 written reviews from the US App Store.

Is NICE DIGI Safe?

NICE DIGI has mixed safety signals based on user ratings. AppsHunter Safety Score for NICE DIGI is 60/100.

This assessment is based on 36 user ratings, with an App Store average of 2.7/5.

Safety Analysis

33.3% of ratings point to a safe experience
11.1% of ratings suggest some concerns
55.6% of ratings point to a risky experience

~ Based on 36 App Store ratings for NICE DIGI.

Is NICE DIGI Legit?

NICE DIGI appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NICE DIGI is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Works perfect

Set up simple app works well👍🏼

Cannot even login

The login button does not work at all. Do the devs even maintain this? Untrustworthy and unreliable

Do the developers care??

This app does not work well. Many times it’s extremely slow to
open the door with the app. I often just walk to the door to open it because it’s faster. How come it hasn’t been updated in 6 months, when there are so many issues and complaints? The lock itself is great. Unfortunately it doesn’t have a good app to support it. Is there another app that can be used with this smart lock? I may just have to get a new lock with a good app.
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Time

How hard would it be to change the option for autolock to be more than 60 seconds??? Can’t even get the groceries out of the car. Should be 15 minutes.

App Doesn’t Work

The lock works fine, but the app login screen doesn’t work, so you can’t even login to the app to change the settings, or to unlock your door.

Does the Job but…

Using it with the Yamiri door lock and connected it to the SigMesh Wifi Gateway. No problems at all. Bluetooth is fine, gateway works perfectly. Although I can access my lock with my fingerprint, a code, card, and a key so I rarely use bluetooth to unlock the door. I just wish I could get notifications when someone is unlocking the door. I had to scroll through to see that maintenance unlocked my door with the temporary code I gave them. Would love to know immediately and get a notification on my phone. Didn’t notice until I came home to my bathroom completely rearranged.
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Poor privacy practices

I knew I should’ve shelled out the extra $100 for a known brand that at least advertises their application before purchasing the device.

While the app is functional to an extent the privacy policy is a deal breaker.

Function is bad

I did everything correct what I set up but device did not recognize and announce wrong .

Help!

Can I please get a developer to contact me. It keeps telling me that my phone’s time zone isn’t correct and will not let me login. When I try to reset the password thinking that possibly will be the problem it says user doesn’t exist? This is the second time happening and I can’t remember how I got it to work the first time but it shouldn’t even issue. I can’t adjust any of my locks in this product is worthless! This was a $70 lock and the only way to change it is this app so please help us fix it.
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Sam Canada

It actually works, I doubted it at first because I saw only one review.
But after trying it for months now
I can tell you
It’s okay

Operation

I’m upset because I thought that I will be able to unlock my door when I’m not in the home and now that all the doors have been changed there’s no way that I can change them again at this moment when it works it works

Bugged

Won’t connect to google no more. Needs fixed. And updated

Don’t waste your time

Skip this lock and app. Will not connect via Bluetooth.

Unusable App

The app won’t even let me log in. The app is grayed out no matter what I enter. The privacy for fingerprint is non existent

Logs out and Forgets devices

It was annoying to set up, and more annoying when it forgot my devices and couldn’t even let me submit a help inquiry about it through the app because the help inquiry requires a device

Good but could add and fix

This app is good and does somewhat a good job but needs bug fixes and needs a software update where i can look who unlocked my door while im away from the house also the gateway hub i linked to it dosent work with it also alexa dosent work with he gateway and alexa dosent work in genral with this app so id make a software update fixing where you can make it where you can lock it on the go fix the gateway and let the alexa work agine but other than that its meh ok
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The app has issues connecting with Google account

The door hardware was easy enough to set up, however, the app has problems connecting with the Google account that I used to it set up and I no longer have access to my lock and anxiously awaiting the developer to get back to me so I can access my door codes and setups again!

Works fine

It does the job

Hard to connect to Alexa

Impossible to connect to Alexa, instructions are poor, and help on internet is useless

Good lock and battery life Horrible App

Lock works great with it had a unlock bold on inside
App is horrible doesn’t tell you who’s entering or unlocking always getting messages the fingerprint is lost
If the app was better designed it could be a 5 star review