Nick the Greek User Reviews

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Please at least vibe code a new app. Your app is so frustrating

Needs work

This app needs work. Only downloaded because we were informed it was the only way to create a rewards account but the app is very limited. I would like the option to view the menu without having to go through setting up an order. I don’t like that they don’t include the item descriptions/ingredients list for each product. In order to see what ingredients are in the food items, you have to scroll to modification section, but again you can only see this as if you’re ordering something. Since we didn’t have the rewards account for our initial order, I was hoping that like other food apps, I would be able to upload our receipt info to earn points and no option for that. If you don’t order through the app or scan your barcode, no earned points for you. This app would benefit so much from some improvements. Not sure of it’s worth keeping it.
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not worth using

First off, they don’t have a iPad size screen. They’ve got a great website, they should just put it in the app. But this is the phone size screen only. But what really teed me off with they require a 10 freaking character password for a freaking café.

The app will cause you to lose loyalty points

This app is a nightmare for using the loyalty points that you accrue from buying their food. It is completely not intuitive and a nightmare to navigate.

Difficult to use rewards

I don't know what to think about this app. I try to redeem my dessert then end up losing it. So this happened twice when I tried redeeming my dessert...next thing I know... I can't find it anymore." It's a waste of my hard earned points.

Easy To Use App

The app is straight forward and easy to use, a bunch of Boomers and Karen’s are giving the app low ratings.

Love NtG

Delicious food, no issues with app…happy customer

Useless App

Every Nick the Greek I've been to, employees don't know what to do when it comes to the app. I tell them I have it and they don't have a scanner to scan my account number. Then I try give them my phone number and nothing pops up for them. Just a complete waste of time, it's like they don't want people earning points for loyalty.
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Neglected app

The app instantly crashes upon opening, and has been this way for a while. The company has basically abandoned the app.

Brentwood store

Unbelievable understaffed. Order took 45 mins for just chicken skewers and hummus.

Bad app, ordering doesnt work.

Ordering doesnt work. Any error should be displayed before taking payment.

App Was Created By A HS Student As A Summer Project & Received An “F”

As the title states, this app seems as if it was created by a high school student as a summer project and it received an “F”.
I wish you can upload screenshots so you can see exactly what I am talking about but I will just try to explain.

1) You cannot browse the menu without selecting a location.

2) You cannot save a location as a favorite or a default location. You always have to select a location.

3) No pictures of the food 🤦‍♂️once you get to a menu.

4) When you select an item, without a picture mind you, there is no description of the food.

5) No nutritional information when you select an item.

I can go on and on!

Why would a company release an app that has so many issues. Who oversaw this apps development and who approved it for release?

In summary, no menu to browse without selecting a location, cannot save a location as a favorite or default, no pictures of the food, no description of the food and no nutritional information.

EXTREMELY poor user interface and experience.
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Please improve

I am writing a review and hope that the company will see this and improve the app. I love the food however the font is so small on the app that it’s very hard and hurtful to read the blue is not Vision friendly. I thought it was only me, but as I spoke to friends and Family. Everyone has the same problem. No one could clearly read any options on the app. This actually does make a world of a difference for Nick the Greek because they are losing a lot of clients that would really want to order, but can’t.
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Drink

Can u pls bring me a drpepper appreciate it

Crashes on launch

Unusable

Can’t get password

Everytime I try to get my password it never sends me the link. I try to register thinking maybe it doesn’t have my number or email and it says it has both so it won’t let me register so I am unable to use their app.

App hurts my head. Prices hurt my wallet.

Yes, I have my glasses on.

App team, have you actually tried viewing your app from a cell phone? I can’t make the text larger and I can’t zoom in on the menu pictures. It’s actually hurting my face trying to order… so I won’t be ordering.

Owners, don’t you think selling a $13 dollar falafel gyro is a bit predatory? Another reason I won’t be ordering.
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good food

idk, i ordered food with the app.. about to go pick it up.. maybe the app is updated or something? i don’t get why the rating is so low otherwise..

Great food, nice app

Just ordered on the app for the first time. Will be using this moving forward!

for the love of god fix your app

please i have been craving this forever but i don’t have enough time to stop and order in person, i need to order online and have it ready, but your app will not let me use a card and i refuse to use doordash. please i need this