Nick the Greek User Reviews

Customer Experience

Positive experience25.8% of reviews
Neutral3.2% of reviews
Negative experience71.0% of reviews

~ Based on 62 written reviews from the US App Store.

Is Nick the Greek Safe?

Nick the Greek appears safe based on user ratings. AppsHunter Safety Score for Nick the Greek is 89/100.

This assessment is based on 626 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.5% of ratings point to a safe experience
1.8% of ratings suggest some concerns
10.7% of ratings point to a risky experience

~ Based on 626 App Store ratings for Nick the Greek.

Is Nick the Greek Legit?

Nick the Greek appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Nick the Greek is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nicks is so GOOD!

We go there about once a month and every time the order is correct and everything is so dam good!We are very happy with them being here in San Clemente. Thanks Nicks ❤️

Response from developer

That kind of loyalty means the world to us — thank you! Knowing our San Clemente neighbors keep coming back month after month is exactly what drives our team to bring their best every single day. We're so glad every order has hit the mark for you. Thanks again — we can't wait to welcome you back! ❤️

Rewards points!?

The rewards point system is the best! Other restaurants don’t even come close! I can’t believe how generous Nick the Greek is! This is my family’s favorite spot!

So frustrating

Keeps logging me out. Requires me to enter a credit card instead of just using Apple Pay. Didn’t remember my old previous orders. Super frustrating. Almost went to Chipotle app instead.

Response from developer

We're really sorry for the frustrating experience with our app — that's not the experience we want for you. Login issues, payment limitations, and lost order history are all things we take seriously and want to fix. Please reach out to our support team with details and we'll work to make this right.

App won’t even open

I just downloaded the app because I was interested in rewards tracking. Unfortunately when I try to open the app it immediately crashes and closes out. Hope it gets fixed cause i like the food!!

Response from developer

We're so sorry to hear the app isn't working for you — that's not the experience we want anyone to have. Our team takes technical issues like this seriously. Please reach out to our support team at support@thanx.com with your device details, and we'll work to get this sorted out so you can start enjoying your rewards!

App crashes

Downloaded the app in hopes to see the menu. However once downloaded it kept crashing every time I clicked the app not even once was I able to open it. I restarted my phone no luck. Terrible

Response from developer

We're truly sorry you had this experience — not being able to open the app at all is incredibly frustrating, and we understand how disappointing that must have been. Our team takes technical issues seriously and we want to make sure this gets resolved for you. Please reach out to our support team at support@thanx.com

Ask AI

Please at least vibe code a new app. Your app is so frustrating

Needs work

This app needs work. Only downloaded because we were informed it was the only way to create a rewards account but the app is very limited. I would like the option to view the menu without having to go through setting up an order. I don’t like that they don’t include the item descriptions/ingredients list for each product. In order to see what ingredients are in the food items, you have to scroll to modification section, but again you can only see this as if you’re ordering something. Since we didn’t have the rewards account for our initial order, I was hoping that like other food apps, I would be able to upload our receipt info to earn points and no option for that. If you don’t order through the app or scan your barcode, no earned points for you. This app would benefit so much from some improvements. Not sure of it’s worth keeping it.
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not worth using

First off, they don’t have a iPad size screen. They’ve got a great website, they should just put it in the app. But this is the phone size screen only. But what really teed me off with they require a 10 freaking character password for a freaking café.

The app will cause you to lose loyalty points

This app is a nightmare for using the loyalty points that you accrue from buying their food. It is completely not intuitive and a nightmare to navigate.

Difficult to use rewards

I don't know what to think about this app. I try to redeem my dessert then end up losing it. So this happened twice when I tried redeeming my dessert...next thing I know... I can't find it anymore." It's a waste of my hard earned points.

Easy To Use App

The app is straight forward and easy to use, a bunch of Boomers and Karen’s are giving the app low ratings.

Love NtG

Delicious food, no issues with app…happy customer

Useless App

Every Nick the Greek I've been to, employees don't know what to do when it comes to the app. I tell them I have it and they don't have a scanner to scan my account number. Then I try give them my phone number and nothing pops up for them. Just a complete waste of time, it's like they don't want people earning points for loyalty.
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Neglected app

The app instantly crashes upon opening, and has been this way for a while. The company has basically abandoned the app.

Brentwood store

Unbelievable understaffed. Order took 45 mins for just chicken skewers and hummus.

Bad app, ordering doesnt work.

Ordering doesnt work. Any error should be displayed before taking payment.

App Was Created By A HS Student As A Summer Project & Received An “F”

As the title states, this app seems as if it was created by a high school student as a summer project and it received an “F”.
I wish you can upload screenshots so you can see exactly what I am talking about but I will just try to explain.

1) You cannot browse the menu without selecting a location.

2) You cannot save a location as a favorite or a default location. You always have to select a location.

3) No pictures of the food 🤦‍♂️once you get to a menu.

4) When you select an item, without a picture mind you, there is no description of the food.

5) No nutritional information when you select an item.

I can go on and on!

Why would a company release an app that has so many issues. Who oversaw this apps development and who approved it for release?

In summary, no menu to browse without selecting a location, cannot save a location as a favorite or default, no pictures of the food, no description of the food and no nutritional information.

EXTREMELY poor user interface and experience.
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Please improve

I am writing a review and hope that the company will see this and improve the app. I love the food however the font is so small on the app that it’s very hard and hurtful to read the blue is not Vision friendly. I thought it was only me, but as I spoke to friends and Family. Everyone has the same problem. No one could clearly read any options on the app. This actually does make a world of a difference for Nick the Greek because they are losing a lot of clients that would really want to order, but can’t.
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Drink

Can u pls bring me a drpepper appreciate it

Crashes on launch

Unusable