Nicks is so GOOD!
Response from developer
That kind of loyalty means the world to us — thank you! Knowing our San Clemente neighbors keep coming back month after month is exactly what drives our team to bring their best every single day. We're so glad every order has hit the mark for you. Thanks again — we can't wait to welcome you back! ❤️
Rewards points!?
So frustrating
Response from developer
We're really sorry for the frustrating experience with our app — that's not the experience we want for you. Login issues, payment limitations, and lost order history are all things we take seriously and want to fix. Please reach out to our support team with details and we'll work to make this right.
App won’t even open
Response from developer
We're so sorry to hear the app isn't working for you — that's not the experience we want anyone to have. Our team takes technical issues like this seriously. Please reach out to our support team at support@thanx.com with your device details, and we'll work to get this sorted out so you can start enjoying your rewards!
App crashes
Response from developer
We're truly sorry you had this experience — not being able to open the app at all is incredibly frustrating, and we understand how disappointing that must have been. Our team takes technical issues seriously and we want to make sure this gets resolved for you. Please reach out to our support team at support@thanx.com
Ask AI
Needs work
not worth using
The app will cause you to lose loyalty points
Difficult to use rewards
Easy To Use App
Love NtG
Useless App
Neglected app
Brentwood store
Bad app, ordering doesnt work.
App Was Created By A HS Student As A Summer Project & Received An “F”
I wish you can upload screenshots so you can see exactly what I am talking about but I will just try to explain.
1) You cannot browse the menu without selecting a location.
2) You cannot save a location as a favorite or a default location. You always have to select a location.
3) No pictures of the food 🤦♂️once you get to a menu.
4) When you select an item, without a picture mind you, there is no description of the food.
5) No nutritional information when you select an item.
I can go on and on!
Why would a company release an app that has so many issues. Who oversaw this apps development and who approved it for release?
In summary, no menu to browse without selecting a location, cannot save a location as a favorite or default, no pictures of the food, no description of the food and no nutritional information.
EXTREMELY poor user interface and experience.
