App/ camera
The whole system is garbage.
Did not work
This is not the correct app
Trash app
Like the other review said, you need to uninstall the app just to logout and login when you get logged out.
No puedes ver las camararas tienes que estar desinstalando seguido la app y luego instalarla para
Que puedas ver las.camaras
Junk don’t buy
Awful product
Invalid token
Constantly getting the invalid token error have to completely uninstall the app and reinstall it just to be able to view my cameras! I have had this problem for over a year now. Don’t waste your time they really need to fix this app. Time to buy another system from someone else and forget about night owl.
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App crashes
The app crashes every time you try to log in. You can’t log out and log back in, you need to delete and reinstall the app every time.
Horrible
A cada rato tengo que desinstalarla y volverla a instalar, una emergencia y no puedo ver mis camaras, estoy muy harta de verdad
App Notifications
UPDATE. 6/27/24 Still no notifications and no updates to this app..................As of 5/6/24 there has been no fix or update for real-time detection notifications for IOS on this app. Night owl is a total let down 😡Update 4/9/24. Still no updates , no push notifications . How long does it take to update this app?😡Still no push notifications. No App updates. 2/9/24 still no motion detected notifications 😡 I have not received a app notification since mid nov last year 🤬what is being done to fix this issue? The response i got last month about IOS focus feature was not the problem please see my response below regarding that. When can us users of this app expect the app update to fix the lack of notifications? 1/24/24 The IOS Focus feature is not the problem. I enabled notifications even though i didn’t use Focus feature .Made no difference. Still not receiving push notifications. App does not show up in app refresh list as well. What is being done to fix this issue. ?
9/20/26. It is quite clear that this company has abandoned their customer's concerns . Having to delete and reload app when an invalid token pops up is absurd .
9/20/26. It is quite clear that this company has abandoned their customer's concerns . Having to delete and reload app when an invalid token pops up is absurd .
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Horrible app
Cameras work okay, quality is just okay, and the application to access the cameras is the worst thing ever created. It never allows me to watch back footage while trying to access it mobile, sometimes it says “invalid token” then doesn’t work. A lot of time i have to delete the whole application just to be able to re sign in to use it. Go with a complete different company if you haven’t already purchased these.
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Just bad
Camera app either crashes or says I need to log in then that the token is invalid so I need to sign out then I try to sign out and says sign out error then I have to delete and redownload the app just terrible tbh cameras are alright but this app is just so trash have to delete the app and redownload it every month
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App needs major work
Good cameras, but the app is terrible. Nonstop crashes, impossible to play anything back and half the time won’t let you log on. Fix the app and you would make millions!
Not user friendly
There’s no quick way to search through recordings and as you’re viewing it, it does not load. Most of the time I have to download the video in order to watch it. I also get an invalid token and cannot logout so I have to delete the app and reload it.
Horrendous
Terrible app, was obviously built by foreigners given the bad English and the glitches everywhere you turn. Literally a joke. I’m impressed every time the app does what it’s supposed to do, because that only happens ~20% of the time. It glitches everywhere you turn.
Night owl
It literally sucks it won’t let me access the cameras I have to log out and log back in every time and sometimes it even says failed to log out so I basically have to delete the app and reinstall it… it’s literally trash go get ring instead
Terrible
Constantly getting Invalid Token error would not recommend this brand for home or bus
Used to be good
The app used to send notifications that told you which camera had motion detected. Now you don’t get any notifications. Support say they no longer support this system. I’ve tried turning notifications on and off and resetting the system to see if I can get the names back…. But to no avail. Really disappointed after having 2 years of decent notifications! Always get invalid token error when trying to open the app. When trying log out you get an error for that too. You have to delete and reinstall the app constantly. Terrible system now!
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Run… and RUN FAST!!!!
Whatever you do, do not even consider purchasing a Night Owl camera system. The app is TERRIBLE!!! You can not play anything back. We always have to delete and log in again several times a week. The company does not offer any support for the app and there has not been any update in years. If your system becomes “outdated” they offer no tech support of any kind. The only reason I’m still around is because it is hardwired through my attic and runs down through the walls and into the basement.
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The app makes me want a different system
I like my cameras but the app is a joke. It will stop showing my cameras and won’t let me log out to log back in. I have to delete the app to be able to sign back in. They really need to fix the app.
MAJOR UPDATE NEEDED.
Once again the APP is down. I will never own anything else night owl. It won't let you delete the device or log out of the app without deleting the whole app and redownloading. Can't even check the surveillance of my home while away. ALSO notifications have quit working so you don't even get notified of motion.
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