Nike Adapt User Reviews

Customer Experience

Positive experience60.4% of reviews
Neutral11.3% of reviews
Negative experience28.3% of reviews

~ Based on 53 written reviews from the US App Store.

What users say

Is Nike Adapt Safe?

Nike Adapt appears safe based on user ratings. AppsHunter Safety Score for Nike Adapt is 94/100.

This assessment is based on 7,098 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
1.6% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 7,098 App Store ratings for Nike Adapt.

Is Nike Adapt Legit?

Nike Adapt is no longer available in the App Store. AppsHunter Legitimacy Score for Nike Adapt is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Please do not delete the app

Hello Nike, for those of us lucky enough to have these ADAPT shoes it would be almost scamming your customers if you’re to delete the app completely. I understand you’re no longer continuing the ADAPT line which is a shame. But I love my adapt shoes and would hate to see the app go. The APP NEEDS to stay and I’m sure you’ve seen the other reviews as well begging for the same thing. Please reconsider in keeping the app functioning. Even if you’re not to update it, at least keep it working. Thank you.
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APP GONE AUG 2024

So sure five years and there’s nothing to develop with this app so you’re shutting it down and pulling it?

Worse is you know that by doing this customers must manually work their shoes, with the exception of the shoe light patterns which just won’t be functional AT ALL. 🤬🤯😡

This isn’t at all acceptable. Are you serious? Adapt shoes no longer to be developed/released? Why not offer the API up for the app so other developers might be able to make their own alternatives which would include a more robust lighting pattern creator since you’re not.

But ultimately this feels like a bait and switch and total lack of standing by your product run which as charged at a considerable premium. Said premium that is, will no longer be relevant when in August 2024 you cripple the shoes to becoming disturbingly and obscenely overpriced sneakers on par with the rest of your “basic sneakers concepts”.

If this is your game plan then don’t count having a consumer base ready to take a chance on future forward, experimental or small market specific niche products after abandoning them for the total incompetence shown from this entire product development group. Nike has no business claiming quality and higher market value, many lower-priced shoe brands stand behind their products and respectful of their customers’ investments, Nike has become a money grap of far inferior collections of trash.
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PLEASE DON’T RETIRE THE APP

Dearest Nike, please don’t retire this app on August 4th. To us ones lucky enough to own these shoes, it’s as close as we got to the novelty of owning the legendary Nike MAG from Back To The Future Part II. I understand we can still manually power lace our shoes but that’s nearly not as cool as everything the app can do. Things like auto-lace, lace by increments of 5, power-lock lace, and have an amazing set of Light Packs to display colors in 3 cool amazing sequences. I mean this is by far the coolest feature of the shoe! If the app is retired and we get a new device WE CAN NOT NOT USE ANY OF THESE FEATURES ANYMORE! Dearest Nike, please keep this app in the App Store. We’re not asking for anymore updates. Just please DON’T RETIRE THE APP! Another suggestion I have is to sell or give out a device for owners of Adapt shoes to continue to use these features. Something small so we can keep controlling the lights and power laces. Love you guys please don’t retire it or have something to keep all its features going 🙏
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1 issue

I having used my Adapts in a while so I tried to use them again and well I can’t login to the app XD. I TRY AND IT SAY “connect a shoe” I say cancel and it takes me back to the home page I login in again AND IT DOES THE SAME THING!! The worse part of this is I CANT continue with the shoes I own because it’s already connected to the app. Long story short I try to connect my shoes it won’t let me but I can’t connect my shoes because they are already connect. :D
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Shoes unreliable

Here to tell Nike corporate that the warranty they normally use on shoes should not extend to this tech product. As a customer you have zero clue how long of a warranty you have on these shoes as the 2 years starts from manufacture date. Well guess what, morons, that’s not good enough for a tech product. Not only that but customer service will process your request for return, hold onto your shoes for 1.5 months then return them because the manufacture date was more than 2 years ago even though you bought them less than 2 years ago. That’s right- Nike corporate does not even record the warranty lapse date when ordering directly from Nike, leading you on an extended wild goose chase only to be informed your warranty has lapsed. I will be stealing heavily from your corporate owned stores from here on out due to this horrible experience I’ve had.
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App is TRASH

The features within the app are FANTASTIC. But that’s the only good thing about it. Too often the app loses communication with the Adapt shoes and I have to delete it, reinstall it, unpair the shoes. I have three pairs of these and it’s a miserable experience to get them all to connect to the app again. I hav called Nike multiple times about this and there doesn’t seem to be an end in sight. Very disappointed in the technology and support aspect for the Adapts. Would not recommend anyone purchase the next iteration of these unless the app is fixed. Nike is better than this.
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• Bluetooth menu name customization

- Greetings, I personally believe a lot of other people and I just myself would appreciate the option in the Bluetooth menu on iPhone devices to have the ability to customize the shoe name left or right rather than the default option to however the individual chooses 😉👌🏻

- Thank you ✅

Fantastic and most comfortable sneakers ever!

By far the most comfortable sneakers I have ever worn! I have over 200 sneakers and In my life I’ve most of had over 500 pairs! The Nike adapt is number 1! They light up in almost every color!! The thing that makes these sneakers is the level of comfort and movability is on another level that I’ve never felt before!!!!!
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Cool when they work

As others have noted, the shoes are cool - when they work. However, they often don’t because the app on the phone or the watch won’t connect to the shoes. So then you find yourself fiddling with force quitting the app, uninstalling the app from the watch etc. The watch app especially is troublesome. The watch app will simply say cannot connect, make sure Bluetooth is turned on etc and won’t work on the first few tries then will suddenly start working with nothing having changed on the shoes, the phone or the watch. Bluetooth is probably the main issue but until Bluetooth becomes more robust or Nike develops another wireless method then these shoes and the app are only for people who like to troubleshoot why their shoes aren’t working.
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App loses connection Tooooo Frequently!!!

It took me 3 hours of reset, reconnect, reset, reconnect….it wouldn’t recognize the left shoe….terrible technology. I am returning this $450 investment for something without an App! Bad choice…Nike support chat was worthless too. Now have to drive over 2 hours to step foot in the store I bought these at.
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Adapt App not working on my Apple Watch.

When I first got my Apple Watch, the Adapt App worked fine. I could control my Adapts from my watch. But now it don’t work. It keeps telling me to make sure my Watch’s and iPhone’s Bluetooth is on and Airplane mode is off even though my Iphone and Watch is already set that way. Is this a common issue? Please fix!
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Not consistent enough to showcase shoes

I always look like an idiot cause im like “check it, my shoes lace themselves!” Followed by five minutes of me opening and closing the app trying to get it to work. It works almost 1/3 of the time so pretty good. Sometimes like twice a week i cant get my shoes off and it tightens really tight and it actually hurts, and also it ALWAYS has trouble connecting, BUT when it does work its really cool!
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Good shoe but there are errors

I have a pair of the adapt bb 1.0s and have enjoyed them but they have started to act weird. For example, the shoes will randomly tie and untie themselves. Also, the shoes have a very hard time charging. When I put them on the charging pad I have to position them perfectly in the middle in order to get a charge. I’ve restarted the shoes and tried to find solutions online, but no luck. I’ve emailed customer service but never got a response back. I’d really appreciate it if someone could reach out and help.
Thanks
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Please don’t buy these shoes or use this app

I’m sure you've thought of the chance your foot gets stuck inside. I received my adapts yesterday and after my left foot got laced in it has been stuck for more than 24 hours now. I had to call nike customer service multiple times, they just gave me the option to return the shoes (which are stuck on my feet). I have tried all the reset options multiple times, deleted and downloaded the app, and unpaired / repaired the shoes countless times. After the software update today I was hoping my left foot would be freed but now the shoe has become even less responsive and the lights do not turn on when I click them. I’ve been waiting 36 hours now for an email back which they said had “priority”. At this point I just want permission to cut the trap shoe off my foot and receive the 350$ back, But after all the time I’ve waited for a response I doubt I will purchase Nike again. This is single-handedly the worst experience I have ever had with a product I have paid for. Please save yourself the chance of receiving a defect with no compensation or customer service and steer clear away from these shoes and this app.
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Easy Peasy

Easy to set up and I love the custom lace settings through the app. So happy I was able to purchase the Nike Adapt Bb 2.0 Air Mag CW on Back to The Future Day. That was pretty cool. This is the closest thing I can come to having the version of the Nike Air Mag which I hope Nike somehow gives us an opportunity for the general public who loves not only the movie but the but the actual shoes that Michael J Fox wore. I still would like an actual pair of the autolacing Nike Air Mags from 2016.
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Unable to loosen shoes

If accidentally tighten your shoes with the app (let’s say to 40%) when you aren’t wearing them, and then go back into the app an hour later to find that the app thinks you’re shoes are now loose (let’s say to 0%), there is no way to reset this and your shoes will forever be set at this new tightness, no matter how many hard/soft resets have been performed. $400 shoes are now bricks. Unacceptable. How can software be created that is unable to detect or keep a memory of previous instances of tightening?
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Update please

Hi, I just got the Nike adapt bb 2.0 a week ago and I loved them but because of iOS 14 and the widget that can be on Home Screen it should be great if you make the one to tight the shoes and losses it or for the shortcut all in all I loved those shoes and thank you to make such amazing product.
I might do a update on that if the widget because it would you put you to 3 to 4 and if it’s working well 5 .

Sincerely, have a great day
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Trouble Shooting

One shoe lace doesn’t seem to work as well as the other. The tongue doesn’t stay straight when tightening. The Siri options are hit & miss. The pulsing lights don’t work. They run small, I already sized up a half size and should have gone up a whole size.
Editing custom modes is frustrating! I have to delete them and start over because it won’t let me edit custom modes after I save them. I’ve only had these for an hour so we shall see what else I run into as I try to actually wear them.
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shoes: nike adapt bb 2.0. LOVE all of it

Love the shoes love the app, haven’t had any problems whatsoever except for a late loading time for Siri sometimes it takes more than 20 seconds for the commands to go through and I also wish I could turn the pulsing lights on and off on my smart watch or phone with an option or button. Still 5 stars because it’s sick though
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Adapt

Great show overall. The app gets a little finicky. Sometimes it is faster to pair up with one shoe .being able to save fits would be great. Or even a auto mode that allows you to set your desired fit and if it loosen auto adjust back. Also to go along with the previous comment .more light features would be great like a faster pulse or fade to the next color or even blink slow or blink fast.

Overall shoe is awesome , the app is good but not great...but it can be
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