NIMB Smart User Reviews

Customer Experience

Positive experience16.0% of reviews
Neutral8.0% of reviews
Negative experience76.0% of reviews

~ Based on 25 written reviews from the US App Store.

Is NIMB Smart Safe?

NIMB Smart has mixed safety signals based on user ratings. AppsHunter Safety Score for NIMB Smart is 68/100.

This assessment is based on 61 user ratings, with an App Store average of 3.4/5.

Safety Analysis

52.5% of ratings point to a safe experience
16.4% of ratings suggest some concerns
31.1% of ratings point to a risky experience

~ Based on 61 App Store ratings for NIMB Smart.

Is NIMB Smart Legit?

NIMB Smart appears legitimate, with a few gaps. AppsHunter Legitimacy Score for NIMB Smart is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad engineering

Does not allow to login when VPN is enabled. This exposes background apps and internet traffic

Response from developer

Dear User, Thank you for your suggestion. Please report your issue at digital@nimb.com.np for further assistance.

Doesn’t allow you to open FD for tenure more than 12 months .

Doesn’t allow you to open FD for tenure more than 12 months .

Unreliable

This has to be hands down the worst functioning banking app. It’s not as if the app simply refuses to open, it does, but that’s about it. I can neither scan QR codes, nor can I select any options from the menu. Not a one time problem, btw. Happens frequently.

Rubbish banking app ever

Year 8 kid can do better app these days. This app has trust issue. I don’t get OTP whenever i want to login. If i can’t get OTP why should i deposit money into?

Change your bank

This bank has the worst service and app do not use change your bank, the app barely works and when you call customer support they don’t respond.

Response from developer

Dear Sir, The Transaction PIN gets expired within 3 months. You can change your PIN through ‘Forgot Password’. Please email us at digital@nimb.com.np for the assistance.

Worst banking app of Nepal

This is the worst banking app i have ever used. Always asks the user to change their password and expect them to remember it. If you forget it, they will ask you to go to their nearest branch. And the lag in their online transaction every 1-2 out of 10 times.. OMG. I am switching to other banks. Even B grade bank would be better than this.
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Response from developer

Thank you for your response. We truly value your feedback and will take it into consideration. Regarding the requirement to change the PIN, its implemented taking into consideration the security aspect of the customer.

First fix bugs

Not good app yasko kam xaina yasma dherai login garda ni error charge fail number blocked vanxa kam xaina yo app ko yaslai na chalako nai ramro vannu chanxu yo vanda tw esewa khalti nai ramro ho

Response from developer

Dear Sir, we apologize for any inconvenience caused. Please email us your query at digital@nimb.com.np

NIBL can do better?

Honestly the services of NIBL is only downgrading. App NEVER works well, jailey kei na kei problem dekhaucha transactions garda, the Coustomer Service is only getting worse and they never pick up the call. I am totally disappointed with the service.

FIX YOUR APP

It says to change the transaction pin and whenever I try to it doesn’t work, fix this app it’s such a pain to get any basic task done.

Response from developer

Dear Sir, The Transaction PIN gets expired within 3 months. You can change your PIN through ‘Forgot Password’. Please email us at digital@nimb.com.np for the assistance.

Great experience

Great app to go with..

Response from developer

Thank you for your response.

Registration

Cannot register your own bank account with given instructions. So slow in this 2023

Gg

Good going

Response from developer

Thank you for your response.

ESewa Id invalid

Tried to load money from app to my eSewa. My number starts with 97, it always says eSewa number is invalid. Please look into it.

Response from developer

Dear User, Thank you for your response. We have upgraded the app with enhancements.

Worst banking app

Mega bank need to be serious, sometime it does not show money, other time it crashes.

After New update Mobile App not working

After new update mobile app NIMB Smart app not working it shows server’s connection error.

Useless Mobile Banking

Can't able to login from abroad in new phone. When i mail to Mega bank officials they reply late and says we can't give authority to anyone and if you want to logins from new device you have to attend in bank yourself and if anyone (parents) attends on your behalf even we don’t give access you have attend at bank. If person is in abroad and need to login his mobile bank and we can’t able to login then why should we use that bank. We have to check the bank account through mobile banking . Its an more than 1 yrs and still i am not able to use my mobile banking even i know my id and password and i had sent huge amounts of money in my bank and I can’t able to use it . Even my parents are not more educated so they don’t know what to do with checks and ATM card . And my money in bank still remains useless. Thanks for your great updates and great success dear mega Bank.🙏
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No Updates

i cannot login in the new app. It says to update the app from the app store but in the app store there is no update!!!

Response from developer

Dear User, the issue have been fixed. If there’s any issue, please email at digital@nimb.com.np for further assistance.

Gg

Good going

Worst app

Can’t even use the basic feature like scan to pay! This needs to be fixed ASAP !

Response from developer

Dear User, Please email your issue at digital@nimb.com.np for further assistance.

Buggy, slow, crashes

With the latest update, my screen goes black when i try to open my account. Always been slow in the past. Doesn’t work when ita most urgent.

Response from developer

Dear User, Please email your issue at digital@nimb.com.np for further assistance.