Worst mistake of my life
I would have a car instead of this app
App doesn’t open
I have deleted and downloaded this app over 10 times because once it completes the download it will not open.
App doesn’t always work
This app would be awesome if it worked. I have to always shut down and re install the app. They need to update the app
Won’t open on my iPhone 15
Won’t open on my iPhone 15
Where is the estimated times
We need estimated time for pick up and dropping off it’s more convenient for people with disabilities… this is a must !!! It works sometimes then stop working need to rebuild the app and it doesn’t show on the website as well !! Fix please
App review
This app would be great if it actually worked. Every time I try to log in there is an issue and the app is always crashing!
App is bad
Constantly have to open and close app to get to be able to put passslrd in. No realtime notifications of delays , which occurs often.
It’s Magnificent
It Works well for me
A very terrible update
This app is no longer accessible on my iPhone The app opens and voiceover no longer works with the app.
Problems! This app constantly shuts me Down. Won’t Allow me to pick my own Rides. Always Freezes up.
Have tried going thru Customer Service to No Avail.
Frustrated and annoyed
It would be nice if we could reach the driver via text.
Meh
It would be nice if we could reach the driver via text.
This app
NJ transit ACCESS LINK needs face ID so that way customers don’t login with their password every time
This app
NJ transit ACCESS LINK needs face ID so that way customers don login with their password every time
blaxx718
What is surprising is that ACCESS LINK is wasting money on this app. this app shouldn’t even exist because it does not work. when you hate the feature remember my ID this app is so stupid. It cannot even do that. Way to go ACCESS LINK. Keep wasting money.
Stuck on loading screen
App just says loading is will not open
Dated, buggy app
Constantly hangs when trying to connect - literally, 100% of the time. I have never been able to connect without repeatedly entering my information.
And that isn't even addressing the ridiculously understaffed driver pool of the service itself.
The app is consistent with the low quality service NJT has been consistently providing its most vulnerable riders with.
And that isn't even addressing the ridiculously understaffed driver pool of the service itself.
The app is consistent with the low quality service NJT has been consistently providing its most vulnerable riders with.
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Horrible Delays and Slow Drivers
As a user of access link, the quality has diminished in recent months. One driver has blocked traffic several times, drives like a tortoise and has always dropped me off last and give me dirty looks. She should not be driving period! I am always late to my classes, this is unacceptable! Please fix your company!
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Appreciate for mobile devices improvements
This app is broken the app needs major improvement in a lot of areas like the UI could major adjustment for more user friendly navigation more user opinions need to be added Tracking info details so the user can see how far or close there driver is SMS Nofications for text needs to be added and so much more so I'm giving this app a 1 star
I hoping this app improvers so it could be use by anyone who may need it
I hoping this app improvers so it could be use by anyone who may need it
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Disappointing
Crashes often, won’t refresh. Map does not refresh automatically and have to switch back and forth to refresh. Can’t add locations and have to call. Call wait times are longer than 10-15 mins.
