What are you guys doing
Just genuinely a trash service tell my why I had to drive to Bayonne to get from Lincoln Park to downtown JC and on top of that on my most recent ride my driver accepted eight new passengers that took my wait time to forty minutes from 20 and then drove past me when he got to the meeting point. Just a failure of a business and I really dont understand why there isn’t a limit to how far off track a driver can go.
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Can’t even get a ride
I was really hoping that this was going to be a good alternative when I need to get places not easily served by bus/PATH/lightrail…but I can’t even get a ride in the app. Even though my destination is in downtown JC, it continually says it’s “Out of zone”.
Can’t access my account
Everytime i try to login with my phone number I receive a message saying i’m not registered to use this app.
Hire more drivers
There have been way too many times where there were no drivers in the area. Because of this the wait times are long and travel doesn’t seem reliable even if you leave much earlier to get an appointment on time. But it is good to have more transportation options.
Unreliable
I’ve been late to work multiple times just because I wanted a cheaper option than an Uber. There have been times where my cab was 2 minutes away just for the driver to add 1 or 2 more pickups and making me wait 15+ more minutes. They’re also extremely rude
